Forces of Change in Organizations
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Questions and Answers

Which approach to managing resistance to change involves encouraging people to feel ownership of the change?

  • Participation and involvement (correct)
  • Facilitation and support
  • Manipulation
  • Negotiation and agreement
  • What is the high-risk strategy for overcoming resistance to change that involves using threats if necessary?

  • Explicit and implicit coercion (correct)
  • Facilitation and support
  • Participation and involvement
  • Education and communication
  • In organizational development, what relies heavily on group interactions and cooperation?

  • OD (correct)
  • Facilitation and support
  • Negotiation and agreement
  • Survey feedback
  • Which technique for stimulating innovation involves combining ideas in a unique way?

    <p>Creativity</p> Signup and view all the answers

    What is the process of taking a creative idea and turning it into a useful product, service, or method of operation?

    <p>Innovation</p> Signup and view all the answers

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