Podcast
Questions and Answers
What is sensory evaluation?
What is sensory evaluation?
What is a key characteristic of soft cheese?
What is a key characteristic of soft cheese?
What is a table d'hôte or set menu?
What is a table d'hôte or set menu?
Why is it important to have knowledge of food?
Why is it important to have knowledge of food?
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Where can you find information on food?
Where can you find information on food?
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What is a key work task that requires good and current product knowledge?
What is a key work task that requires good and current product knowledge?
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What are recipes and menus useful for?
What are recipes and menus useful for?
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Where can one find copies of Acts and supporting Regulations related to the law?
Where can one find copies of Acts and supporting Regulations related to the law?
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What type of information can be found on radio and television regarding the food industry?
What type of information can be found on radio and television regarding the food industry?
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What has gained rapid popularity in recent times according to the text?
What has gained rapid popularity in recent times according to the text?
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Where can one find a great source of information beyond written material sources?
Where can one find a great source of information beyond written material sources?
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What is recommended in the text for using internet-based sources?
What is recommended in the text for using internet-based sources?
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What is the primary reason for staying up-to-date with customer needs and wants?
What is the primary reason for staying up-to-date with customer needs and wants?
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What is the purpose of information sharing among staff members?
What is the purpose of information sharing among staff members?
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Which of the following is an example of informal research?
Which of the following is an example of informal research?
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What is the purpose of staying up-to-date with changing market trends, new technology, techniques, and products?
What is the purpose of staying up-to-date with changing market trends, new technology, techniques, and products?
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Which of the following is an example of formal research?
Which of the following is an example of formal research?
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Why is it important to seek out customer feedback?
Why is it important to seek out customer feedback?
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Study Notes
Sensory Evaluation
- Analyzes and measures human responses to the composition of food and beverages
Cheese
- Soft cheese: briefly ripened, easy to spread, high percentage of moisture and fat
Menus
- Table d’hôte/set menu: fixed menu at a set price with limited or no options in each course
Research Information on Food
- Importance of knowledge of food: identify sources of information, develop current knowledge, and provide informed customer advice
- Sources of information: recipes and menus, legislation, media, modern media (digital/electronic/e-media)
Product Knowledge
- Importance of current product knowledge: adds to knowledge, invaluable resource for students and those seeking to improve knowledge
- Developing current product knowledge: engage in discussion, explore, and share information
Information Resources
- Legislation: copies of Acts, supporting Regulations, and related explanatory notes or plain-English publications
- Media: radio, television, and television programs (cooking shows, lifestyle, and holiday destination programs)
- Modern media (digital/electronic/e-media): internet-based sources, develop a list of Favourites and Bookmark for ready reference
Developing Current Knowledge
- Importance of staying up to date with customer needs and wants
- Information sharing between staff: must to develop product knowledge and keep staff current
- Keeping up to date: recent and relevant information about industry trends, new technology, techniques, and products
Research Techniques
- Informal research: workplace observation, asking team members or managers, catalogues, promotional material, and customer feedback
- Formal research: enrolling in courses, attending product launches, seminars, or industry nights
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Description
Test your knowledge on the importance of staying up to date with customer needs, sharing information within staff, and keeping current with industry trends in the food and beverage business.