Food and Beverage Business Knowledge Quiz

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Questions and Answers

What is sensory evaluation?

A scientific discipline that analyzes and measures human responses to the composition of food and beverages

What is a key characteristic of soft cheese?

They are briefly ripened and easy to spread, with a high percentage of moisture and fat

What is a table d'hôte or set menu?

A fixed menu at a set price with limited or no options in each course

Why is it important to have knowledge of food?

<p>To provide informed customer advice and evaluate the characteristics of organizational menu items using sensory evaluation techniques</p> Signup and view all the answers

Where can you find information on food?

<p>By researching information on food</p> Signup and view all the answers

What is a key work task that requires good and current product knowledge?

<p>Providing informed customer advice and evaluating the characteristics of organizational menu items using sensory evaluation techniques</p> Signup and view all the answers

What are recipes and menus useful for?

<p>Providing detailed information on specific dishes and cooking methods</p> Signup and view all the answers

Where can one find copies of Acts and supporting Regulations related to the law?

<p>In legislation documents</p> Signup and view all the answers

What type of information can be found on radio and television regarding the food industry?

<p>Industry issues and current topics</p> Signup and view all the answers

What has gained rapid popularity in recent times according to the text?

<p>Cooking shows and lifestyle programs</p> Signup and view all the answers

Where can one find a great source of information beyond written material sources?

<p>Internet</p> Signup and view all the answers

What is recommended in the text for using internet-based sources?

<p>Bookmark favorite websites for future reference</p> Signup and view all the answers

What is the primary reason for staying up-to-date with customer needs and wants?

<p>To ensure job security for employees</p> Signup and view all the answers

What is the purpose of information sharing among staff members?

<p>To develop product knowledge and keep staff current</p> Signup and view all the answers

Which of the following is an example of informal research?

<p>Asking a team member about the establishment's products</p> Signup and view all the answers

What is the purpose of staying up-to-date with changing market trends, new technology, techniques, and products?

<p>To maintain current industry and establishment knowledge</p> Signup and view all the answers

Which of the following is an example of formal research?

<p>Attending an industry seminar</p> Signup and view all the answers

Why is it important to seek out customer feedback?

<p>To become proactive in understanding customer preferences</p> Signup and view all the answers

Study Notes

Sensory Evaluation

  • Analyzes and measures human responses to the composition of food and beverages

Cheese

  • Soft cheese: briefly ripened, easy to spread, high percentage of moisture and fat
  • Table d’hôte/set menu: fixed menu at a set price with limited or no options in each course

Research Information on Food

  • Importance of knowledge of food: identify sources of information, develop current knowledge, and provide informed customer advice
  • Sources of information: recipes and menus, legislation, media, modern media (digital/electronic/e-media)

Product Knowledge

  • Importance of current product knowledge: adds to knowledge, invaluable resource for students and those seeking to improve knowledge
  • Developing current product knowledge: engage in discussion, explore, and share information

Information Resources

  • Legislation: copies of Acts, supporting Regulations, and related explanatory notes or plain-English publications
  • Media: radio, television, and television programs (cooking shows, lifestyle, and holiday destination programs)
  • Modern media (digital/electronic/e-media): internet-based sources, develop a list of Favourites and Bookmark for ready reference

Developing Current Knowledge

  • Importance of staying up to date with customer needs and wants
  • Information sharing between staff: must to develop product knowledge and keep staff current
  • Keeping up to date: recent and relevant information about industry trends, new technology, techniques, and products

Research Techniques

  • Informal research: workplace observation, asking team members or managers, catalogues, promotional material, and customer feedback
  • Formal research: enrolling in courses, attending product launches, seminars, or industry nights

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