Food and Beverage Business Knowledge Quiz
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Questions and Answers

What is sensory evaluation?

  • A scientific discipline that analyzes and measures human responses to the composition of food and beverages (correct)
  • A method of cooking food at a set price with limited or no options in each course
  • A type of soft cheese that is briefly ripened and easy to spread
  • A way to research information on food
  • What is a key characteristic of soft cheese?

  • They are hard and difficult to spread
  • They are briefly ripened and easy to spread, with a high percentage of moisture and fat (correct)
  • They are used to research information on food
  • They are served as a fixed menu at a set price with limited or no options in each course
  • What is a table d'hôte or set menu?

  • A type of soft cheese that is briefly ripened and easy to spread
  • A fixed menu at a set price with limited or no options in each course (correct)
  • A scientific discipline that analyzes and measures human responses to the composition of food and beverages
  • A method of researching information on food
  • Why is it important to have knowledge of food?

    <p>To provide informed customer advice and evaluate the characteristics of organizational menu items using sensory evaluation techniques</p> Signup and view all the answers

    Where can you find information on food?

    <p>By researching information on food</p> Signup and view all the answers

    What is a key work task that requires good and current product knowledge?

    <p>Providing informed customer advice and evaluating the characteristics of organizational menu items using sensory evaluation techniques</p> Signup and view all the answers

    What are recipes and menus useful for?

    <p>Providing detailed information on specific dishes and cooking methods</p> Signup and view all the answers

    Where can one find copies of Acts and supporting Regulations related to the law?

    <p>In legislation documents</p> Signup and view all the answers

    What type of information can be found on radio and television regarding the food industry?

    <p>Industry issues and current topics</p> Signup and view all the answers

    What has gained rapid popularity in recent times according to the text?

    <p>Cooking shows and lifestyle programs</p> Signup and view all the answers

    Where can one find a great source of information beyond written material sources?

    <p>Internet</p> Signup and view all the answers

    What is recommended in the text for using internet-based sources?

    <p>Bookmark favorite websites for future reference</p> Signup and view all the answers

    What is the primary reason for staying up-to-date with customer needs and wants?

    <p>To ensure job security for employees</p> Signup and view all the answers

    What is the purpose of information sharing among staff members?

    <p>To develop product knowledge and keep staff current</p> Signup and view all the answers

    Which of the following is an example of informal research?

    <p>Asking a team member about the establishment's products</p> Signup and view all the answers

    What is the purpose of staying up-to-date with changing market trends, new technology, techniques, and products?

    <p>To maintain current industry and establishment knowledge</p> Signup and view all the answers

    Which of the following is an example of formal research?

    <p>Attending an industry seminar</p> Signup and view all the answers

    Why is it important to seek out customer feedback?

    <p>To become proactive in understanding customer preferences</p> Signup and view all the answers

    Study Notes

    Sensory Evaluation

    • Analyzes and measures human responses to the composition of food and beverages

    Cheese

    • Soft cheese: briefly ripened, easy to spread, high percentage of moisture and fat
    • Table d’hôte/set menu: fixed menu at a set price with limited or no options in each course

    Research Information on Food

    • Importance of knowledge of food: identify sources of information, develop current knowledge, and provide informed customer advice
    • Sources of information: recipes and menus, legislation, media, modern media (digital/electronic/e-media)

    Product Knowledge

    • Importance of current product knowledge: adds to knowledge, invaluable resource for students and those seeking to improve knowledge
    • Developing current product knowledge: engage in discussion, explore, and share information

    Information Resources

    • Legislation: copies of Acts, supporting Regulations, and related explanatory notes or plain-English publications
    • Media: radio, television, and television programs (cooking shows, lifestyle, and holiday destination programs)
    • Modern media (digital/electronic/e-media): internet-based sources, develop a list of Favourites and Bookmark for ready reference

    Developing Current Knowledge

    • Importance of staying up to date with customer needs and wants
    • Information sharing between staff: must to develop product knowledge and keep staff current
    • Keeping up to date: recent and relevant information about industry trends, new technology, techniques, and products

    Research Techniques

    • Informal research: workplace observation, asking team members or managers, catalogues, promotional material, and customer feedback
    • Formal research: enrolling in courses, attending product launches, seminars, or industry nights

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    Description

    Test your knowledge on the importance of staying up to date with customer needs, sharing information within staff, and keeping current with industry trends in the food and beverage business.

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