Professional Services Organization and Communication Channel Quiz
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Questions and Answers

What is the main purpose of the Professional Services organization?

  • To provide customer service
  • To provide technical support
  • To coach merchants to grow faster and be more successful (correct)
  • To provide marketing advice

    • What is the most consistent channel of communication with Enterprise merchants and agencies?

  • Email
  • Telephone
  • Text message
  • Professional Services team (correct)

    • What type of journey does the Professional Services team interact with customers through?

  • A physical journey
  • A financial journey
  • A digital journey (correct)
  • A spiritual journey

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