Podcast
Questions and Answers
What is the primary reason financial institutions' logos are typically blue or red?
What is the primary reason financial institutions' logos are typically blue or red?
- To stand out and be easily recognizable in a competitive market. (correct)
- To symbolize trustworthiness and security.
- To easily blend with the environment.
- To comply with international banking color standards.
How does the unique nature of the commodity offered by financial institutions impact their expansion?
How does the unique nature of the commodity offered by financial institutions impact their expansion?
- It has no impact on expansion opportunities.
- It restricts expansion due to strict regulations.
- It makes expansion almost limitless. (correct)
- It limits expansion based on geographical location.
What percentage of ad seconds sold on mainstream television were attributed to the top two?
What percentage of ad seconds sold on mainstream television were attributed to the top two?
- 53%
- 47%
- 61% (correct)
- 97%
Why is it important for influencers to associate with a financial brand for a certain number of years based on their contract?
Why is it important for influencers to associate with a financial brand for a certain number of years based on their contract?
What is the projected outcome of cashless payment migration in the Philippines as of 2024?
What is the projected outcome of cashless payment migration in the Philippines as of 2024?
What is the primary concept behind defining an investment?
What is the primary concept behind defining an investment?
What is the key characteristic of an asset?
What is the key characteristic of an asset?
What are the key components of financial literacy?
What are the key components of financial literacy?
What does 'Customer Lifetime Value' primarily represent?
What does 'Customer Lifetime Value' primarily represent?
What is the main idea if you invest your money in the bank?
What is the main idea if you invest your money in the bank?
What does 'gain' or 'earning' represent in the context of investments?
What does 'gain' or 'earning' represent in the context of investments?
What is the correct definition of loss in financial assets?
What is the correct definition of loss in financial assets?
Which brand personality dimension includes brands that are perceived as being down-to-earth, honest, and cheerful?
Which brand personality dimension includes brands that are perceived as being down-to-earth, honest, and cheerful?
Which brand personality dimension is characterized by brands considered reliable, intelligent, and successful?
Which brand personality dimension is characterized by brands considered reliable, intelligent, and successful?
According to the material, which of the following is an example of an ultimate positioning tagline rule for financial institutions?
According to the material, which of the following is an example of an ultimate positioning tagline rule for financial institutions?
What should be evident in the Ultimate Positioning Statement Rules?
What should be evident in the Ultimate Positioning Statement Rules?
What qualities should a strong financial brand name suggest?
What qualities should a strong financial brand name suggest?
What principle affects the value of negotiable instruments?
What principle affects the value of negotiable instruments?
What is 'Acquisition Value'?
What is 'Acquisition Value'?
What is the difference between current value and intrinsic value if the Current Value > Intrinsic Value?
What is the difference between current value and intrinsic value if the Current Value > Intrinsic Value?
What is the economic definition of appreciation?
What is the economic definition of appreciation?
Which condition defines a 'Buyer's Market'?
Which condition defines a 'Buyer's Market'?
Which of the following is true of Universal Banks in the Philippines under the General Banking Law of 2000?
Which of the following is true of Universal Banks in the Philippines under the General Banking Law of 2000?
What percentage of the banking system's resources do universal and commercial banks represent in the Philippines?
What percentage of the banking system's resources do universal and commercial banks represent in the Philippines?
What are the roles of rural bank?
What are the roles of rural bank?
What is the specialization of thrift banks?
What is the specialization of thrift banks?
Which bank is under Development Bank of the Philippines?
Which bank is under Development Bank of the Philippines?
What is a key characteristic that distinguishes Islamic finance from conventional finance?
What is a key characteristic that distinguishes Islamic finance from conventional finance?
What is NOT included in BSP-Licensed Digital Banks in the PH?
What is NOT included in BSP-Licensed Digital Banks in the PH?
What banking service features quick account setup and the use of AI for face recognition?
What banking service features quick account setup and the use of AI for face recognition?
What is unique about the branch of Union Digital Bank?
What is unique about the branch of Union Digital Bank?
What is true about 'crossed checks' based on the material?
What is true about 'crossed checks' based on the material?
What is the action needed for Endorsed Check?
What is the action needed for Endorsed Check?
What constitutes a DAIF check?
What constitutes a DAIF check?
What involves for 'Business Intelligence'?
What involves for 'Business Intelligence'?
In financial terms, what is the definition of 'time deposit'?
In financial terms, what is the definition of 'time deposit'?
What is considered as a 'receivable asset'?
What is considered as a 'receivable asset'?
What is the main difference between retail and business lending solutions?
What is the main difference between retail and business lending solutions?
Why is ATOME different from 'Credit Card'?
Why is ATOME different from 'Credit Card'?
Which marketing thrust requires Operational force beyond institutional control?
Which marketing thrust requires Operational force beyond institutional control?
Which of the following is a key feature of omnichannel banking?
Which of the following is a key feature of omnichannel banking?
What is the role of the Payment Gateway?
What is the role of the Payment Gateway?
Which is an example of areas in risk exposure?
Which is an example of areas in risk exposure?
What is the role of AlCO (Asset-Liability Committee) in financial institutions?
What is the role of AlCO (Asset-Liability Committee) in financial institutions?
Based on Shariah Law, what banking practices are prohibited?
Based on Shariah Law, what banking practices are prohibited?
Flashcards
Marketing Management in Finance
Marketing Management in Finance
The management of marketing activities within financial and investment institutions, including understanding the environment, consumer behavior, and crafting strategies.
Financial Literacy
Financial Literacy
The ability to understand and effectively use various financial skills, including personal financial management, budgeting, and investing.
Investment
Investment
A monetary asset purchased with the expectation of providing income in the future or being sold at a higher price for a profit.
Challenge of Investment
Challenge of Investment
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Assets
Assets
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Customer Lifetime Value
Customer Lifetime Value
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Pooling of Finances
Pooling of Finances
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Cooperative Risk Sharing
Cooperative Risk Sharing
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Loss
Loss
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Sincerity (Brand Personality)
Sincerity (Brand Personality)
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Excitement (Brand Personality)
Excitement (Brand Personality)
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Competence (Brand Personality)
Competence (Brand Personality)
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Sophistication (Brand Personality)
Sophistication (Brand Personality)
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Ruggedness (Brand Personality)
Ruggedness (Brand Personality)
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Slogan/Tagline
Slogan/Tagline
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Voice/Tone
Voice/Tone
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Expectancy Satisfaction Theory
Expectancy Satisfaction Theory
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Negotiable Instrument
Negotiable Instrument
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Time lapse
Time lapse
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Acquisition Value
Acquisition Value
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Actual Value
Actual Value
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Intrinsic Value
Intrinsic Value
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Appreciation
Appreciation
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Depreciation
Depreciation
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Seller's Market
Seller's Market
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Universal Bank
Universal Bank
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Commercial Bank
Commercial Bank
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Rural Bank
Rural Bank
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Thrift Bank
Thrift Bank
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Islamic Bank
Islamic Bank
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Amanah Islamic Bank
Amanah Islamic Bank
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Stale
Stale
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Crossed Check
Crossed Check
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DAIF
DAIF
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Risk Exposure
Risk Exposure
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Buyer's Market
Buyer's Market
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Endorsed Check
Endorsed Check
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Attributes of Negotiable Instruments
Attributes of Negotiable Instruments
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Study Notes
- Banking, Finance, and Investment Marketing are the focus.
- Coverage area is Prelims 2024-2025.
Module 1: Marketing Management Across Finance & Investment Environment (Part 1)
- Easy bank recognition exists due to logos, mostly blue or red, for competitive reasons.
Nature of Most Financial Institutions
- Volume, impact, and dependence are the nature
- Banks have a significant physical presence.
- Expansion opportunities are almost limitless due to the unique commodity offered.
- Bank opening locations are usually near homes or workplaces.
- BDO leads in accessibility, located in malls with parking and ATMs.
- Kantar reported 61% of ad seconds are sold on mainstream TV by the top two.
- VHF networks in Metro Manila were purchased by financial institutions.
- Social and Facebook blueprints report accelerated SEO revenues, with 47% from financial institutions.
- Finance-related institutions serve as a major pillar for promotions/advertising.
- Banking/investments are tradable under unique circumstances.
- Influencers must associate with brands, with contracts limiting endorsements of other brands for years.
Dependence
- 97% of all payroll (salaries) are paid via banking services.
- Full cashless payment migration moved to 2024 projection with goals for 100% adhesion by 2027.
- By 2022, 100% of government service fees and registrations are going through bank infrastructure transfers.
- You cannot avoid using bank accounts
Unit 1: Understanding Investment
- Tangible products have immediate benefits.
- Financial services are mostly non-applicable for tangible products.
- Money is not a tangible product
Investment
- A monetary asset purchased with the idea of providing income in the future or sold at a higher price for profit.
- Money is placed somewhere with expectations it will grow and be cared for by institutions.
Challenge of Investment
- Selling something that cannot be enjoyed right away.
- Involves the highest form of delayed gratification.
- Exposed to risk.
Assets
- Assets have proof of ownership registered under national level authority.
- Governments buy certain institutions.
- Examples include houses with certificates title/land registration and proof of ownership.
- Phones are not assets, receipts are just proof of sale, they lack ownership.
- Jewellery can be an asset registered with proof of ownership, especially in mainstream shops
Financial Literacy
- It is the ability to understand and effectively use various financial skills, including personal financial management, budgeting, and investing.
Want to Get Rich
- Science suggests the key to success lies in personality traits, rich people tend to be extroverted and conscientious.
- Rich people are emotionally stable, less neurotic and self-centered.
Understanding Investment Part 2
Customer Lifetime Value
- Is the net profit contribution of a customer to the firm over time.
- It focuses on the life/stay of your customer in your company.
Notes From Discussion
- Savings accounts have and/or option where both parties must agree on usage.
- Auto loans are a more convenient way to purchase a car.
- Checking accounts are proof that you would pay afterwards.
- Housing loans are needed to own a home.
- There is jumpstart.
- Time deposit rates are not priority unless all the basic needs are already provided.
Financial Institutions
Extended Relationships
- Influence from bank managers can be helpful.
- Their role is to make it easier for customers.
- The continuous marketing is a must for financial institutions
Cooperative Risk Sharing / Pooling
-
It is a universal guiding principle for any financial systems.
-
No single unit can exist by itself.
-
Everyone earns differently and is exposed to different levels of risk.
-
Money circulates, requiring pooling of finances to maximize value.
-
Universal guiding principle- no single unit can exist over itself.
-
A pool of money is needed so it could be invested with a higher interest rate.
-
Sharing or pooling money creates a cumulative fund with continuous marketing.
-
Banks increase money value over time through lending with interest and investing through stocks.
-
Higher investments mean higher risk.
-
Depositors must be equal to or more than the borrowers to gain.
Gain
- Gains or earnings defined as accumulation of investment/asset value.
- You cannot gain without an initial cash outlay directed towards investing.
- You don't gain your salary, it is earned.
- Savings deposits don't earn interest income; it gains its value as it grows.
Loss
- Loss is defined as reduction or decimation of an asset/investment instrument's value.
- Loss is contingent upon initial outlay of resources directed towards investment.
- Do not lose your salary, you spend it or it may get stolen.
- Time deposit account may lose some of its value due to inflation.
- Yes, there is chance that a bank can become bankrupt, such as LBC Bank in the Philippines.
Brand Asset Valuator
- Measures differentiation, relevance, esteem, and knowledge.
- Focuses on brand strength and brand stature.
Brand Personality
- Sincerity includes down-to-earth, honest, and cheerful brands
- Excitement includes daring, spirited, and imaginative brands.
- Competence includes reliable, intelligent, and successful brands.
- Sophistication includes upscale and charming brands.
- Ruggedness includes tough and outdoorsy brands.
- The text highlights you can have same brand, same personality.
Two Important Things in Investment Banking
- Competence is the most important brand personality concept when managing money.
- Convenience is an important branding element providing all of a client's needs.
Brand Elements
- Logos and slogans/taglines are important.
- Taglines advertise the brand as a whole and should be consistent.
- Slogans involve PR for product changing.
- Colors, usually blue or red, signify trust and competence.
- Typography/font and brand name are vital with voice and tone.
- Message influences people.
- All elements must be consistent.
- Thoughts affect emotions, which translate to behavior.
- The expectancy satisfaction theory is important.
Ultimate Positioning Tagline Rules for Financial Institutions
- Taglines should be empathic.
- Should project consumer confidence.
- Need to build rapport: examples include, Metrobank "You're in good hands” (confidence)
- BDO "We Find Ways" & BPI “Let's make it easy" (empathic).
Ultimate Positioning Statement Rules
- Ease of pronunciation is a must with symmetry and should offer instant Education.
Brand Resonance Model
- Focuses on brand performance and imagery with judgments and feelings.
A Strong Financial Brand Name Suggests
- Strength, energy, reliability, and familiarity.
Requirements of a Good Brand Name include:
- Compatibility with competitive offerings and alignment with the company mission.
- Memorability (acronyms/abbreviations) and ease of recall.
Positioning Tagline/Statement of Banks:
- UnionBank: "The future starts with U."
- RobinsonsBank: "Your future is bright."
- ChinaBank: "Easy banking for you."
- MayBank: "Explore banking that puts you first."
- VeteransBank: “A bank with a heart for every Filipino”
- PBB: "Making things happen... today!"
Negotiable Instrument
- A financial instrument transfers value between owners
- It differs due to "time lapse" which affects instruments actual or intrinsic value.
- Time lapse: period between check creation & encashment
- It is primarily, a future payment tool.
- Time is crucial to the validity of negotiable instruments.
Understanding Investment Part 3
- Strength includes benefits/features/taste/components.
- Finance is the actual monetary equivalent.
Acquisition Value
- Is the amount paid to purchase a product
Actual Value
- Is the amount used to produce that product
Market Value
- Is the range of amount of the product
Intrinsic Value
-
Is the asset value based on underlying perception.
-
It is used often in Investment Marketing, it may differ from the actual market value.
-
subjective to emotional factors.
-
Cell phone example: acquisition at P72,000. Then in a concert, Katy Perry touched it, and fans now pay P180,000.
Where Can We Open An Account to Have Stocks
- First Metro Securities (Initial 2.5K)
- COL Financials (Min 5k)
- Adoro???? ($15)
Effects of Intrinsic Value
- Current Value is Greater than Intrinsic Value = Over Valued
- Current Value is Lesser than Intrinsic Value = Under Valued
Appreciation vs Depreciation
- Appreciation increases the value of an asset over time.
- Depreciation decreases the value of an asset over time.
Buyer's Market
- Market where supply is higher than demand
- More homes linger on the market, competition is higher, negotiation is possible, best time to buy a house.
Seller's Market
- Market where demand is higher than supply.
- Real inventory is low so to buyers pay more, sellers can hike fees, its important time.
Unit 2: Survey of the Industry – Bank (Part 1)
Classification of Banks:
- Includes universal, commercial, cooperative, rural, thrift, Islamic, and government banks.
Universal Bank
- Offers comprehensive financial services, including commercial and investment banking.
- Wider service assortment, reach, investment products
Commercial Bank
- Financial institutions that accepts deposits, offers checking account services, makes loans, and offers basic products.
Universal and Commercial Banks
- Are the dominant group with 70% of banking system resources
- Data released every September
Under the General Banking Law of 2000 (GBL):
-
Ordinary commercial banks lack such authority.
-
Commercial banks need additional authority to do more.
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Financial allied enterprises of a universal bank are leasing, banks, investment houses, financing companies, credit card companies.
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Financial institutions can cater to small and medium-sized industries.
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Companies engaged in stock brokerage, securities dealership, foreign exchange dealership/brokerage.
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Insurance companies and holding companies investing in allied/non-allied enterprises are also part of it.
-
BSP, the Philippine central bank, ensures control of 60% banking assets by domestic banks majority-owned by Filipinos. 60% local, 40% international.
Cooperative Bank
- Provides personal banking services (current accounts, credit cards, loans, savings, etc.).
- Organized/owned by cooperatives/federations with lending.
- The term Cooperative indicates a group of people/belief.
Rural Bank
- Banking services for small, rural communities with deep roots.
- R.A. No. 7353, more on rural areas for the role to promote their econ.
Rural Banks Functions
- Promote/expand rural economy effectively, provide communities with basic financial services, aid farmers and the stages to market their products
- They are privately owned.
Thrift Bank
- Specializes in savings accounts and mortgages for consumers.
Republic Act (R.A.) No. 7906:
- Savings and loans
Savings & Loans
-
They are more for savings than universal banks
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Made up of savings and mortgage banks, private development banks, loan associations, microfinance thrift banks.
-
Engaged in savings accumulation from depositors and there investment.
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It is a type of business.
-
They are an islamic bank or shariah
Shariah
Islamic law that governs certain principles.
-
It is a religious law and for spiritual, mental, and physical behaviors that Muslims must follow.
-
Command Regarded.
-
Islamic code.
-
No interest.
Government Bank
- A public bank, a financial institution, in which a state, municipality, or public actors are the owners. Bank.
- DBP and Landbank.
BSP Licensed Digital Banks in the PH
- Go Tyme Bank
- Maya
- OFBank
- Tonik
- Union Digital Bank
- UNO Digital Bank
OF Bank
- Overseas Filipino Bank, licensed to the Land Bank of the Philippines since March 25, 2021.
- Offers DOBASI to allow real time opening.
- It it the first for digital only purposes.
- Targets OFWs.
Tonik Bank
- Licensed to operate on June 3, 2021.
- Singaporean company that focuses on product development and digital technology
- Its operations are conducted by Tonik Digital Bank.
- Offers 6% saving , solo stashes, and physical debit cards
- It has 4% under the locals and 4.5% rate.
UNO Digital Bank
- Formerly known as UNObank
- Got its license on June 3, 2021.
- Al using face recognition is needed.
Savings & Insurance
- Medical
- Covid 19
- Cash on loans
Union Digital Bank
- Union Digital is a subsidiary of UnionBank and got its license on July 15, 2021.
Go Tyme bank
- It secured 900 funds
- No taff only automated banking
Cheque / Check Terms include:
- Includes stale, crossed, endorsed, re-discounted, DAIF and DACA.
Stale
- A check more than 6 months in date.
Grossed check
- Exclusively for deposit with 2 line across
Endorsed Check
- Transferred from what was written.
- They can not longer be apply.
Re Discounted Check
- Done before
- Its not longer what was shown
DAIF
- Has little money / funds
DADA
- Wa a point, a closed case
Primeipal Agirbutes
- The assets
Title
- The evidents for the transferrable amount.
FInacning
- Consumpptip / Payment
- Channels
The Banking structure
- BUsines & Customer Portfoliio
ASSETS
-
Its the volume of finds
-
Its what make for the maintng of the balance on acouns
A Savings Acount
- In cheqie and time dipssit
- Waitin
FIntermedaries
- The funds betww firms.in ythe mddle so its
- Local and innterraionale
Interest Rate
- Measurss the rates betwwo
O Social
- Buls onn social edia
Socialization
- Lock your money
Data Mining
- The data is a way for hwo you us the cars
Risk
- the harm and the eposo
The Proding
- It the heeds and the data
Cumuattive
- Investor and funds
Mechsim
- For fraud
A day In The Life
- Salary
The Ty[ee
- Traqdiaton and Livong benfits
Lving bennfits
The future
Srvtyhe
- Bankngs in 1 its homergous
the team
Customer
- It where customer are
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