Finance Functions in a Changing Business Environment
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Questions and Answers

Which of the following best describes the impact of a volatile business environment on finance functions?

  • It reduces the demand for analysis and insight from finance functions.
  • It necessitates that finance functions provide management information for strategic decision-making and value creation. (correct)
  • It shifts the finance function's focus to solely maintaining compliance.
  • It decreases the need for risk assessment and opportunity capitalization.

How has globalisation most directly impacted the role of finance professionals?

  • By lessening the need to adapt to global trade dynamics.
  • By decreasing the demand for detailed business information.
  • By reducing the challenges associated with international trade.
  • By increasing the demand for transparent, tailored, and detailed business information. (correct)

Which of the following represents the most significant change brought about by technology in finance functions?

  • A radical transformation of processes and roles, driving performance in new ways. (correct)
  • A decreased reliance on operational efficiency.
  • A reduced need for real-time data analysis.
  • A shift towards longer, less frequent reporting cycles.

What does the acronym VUCA, in the context of the business environment, stand for?

<p>Volatile, Uncertain, Complex, Ambiguous (C)</p> Signup and view all the answers

How has technology affected workplace relationships?

<p>Relationships can now be global and virtual, in addition to local. (A)</p> Signup and view all the answers

Which expectation has been driven upwards by technology?

<p>Instant response (A)</p> Signup and view all the answers

How might a company’s finance function adapt to globalisation?

<p>By implementing systems that can handle multiple currencies and international accounting standards. (B)</p> Signup and view all the answers

What is a key implication of the '24-7' availability driven by technology on the finance function?

<p>An increased ability to work and interact outside of traditional office hours. (B)</p> Signup and view all the answers

In today's rapidly changing business landscape, what is the emerging role of the finance function?

<p>Becoming a cross-functional collaborator and business partner. (B)</p> Signup and view all the answers

Which factor is least likely to be a disruptive force impacting today's business environment and the finance function?

<p>The stability and predictability of geopolitical landscapes. (A)</p> Signup and view all the answers

How are businesses leveraging their finance teams to enhance strategic decision-making?

<p>By relying on finance teams to offer insights and analysis that drive value creation. (B)</p> Signup and view all the answers

A small, rapidly growing tech startup is struggling to manage its increasing tax obligations across multiple states. What is the most effective approach to ensure tax compliance?

<p>Combine internal resources with external expertise from accounting firms for specialized tax services. (A)</p> Signup and view all the answers

What is the most significant shift occurring within the finance function in reaction to the digital age?

<p>An increased emphasis on collaborative, cross-functional roles. (A)</p> Signup and view all the answers

Which of the following best describes the primary reason for the enactment of the Sarbanes-Oxley Act (SOX) in 2002?

<p>To protect investors from fraudulent accounting practices and improve corporate transparency. (A)</p> Signup and view all the answers

In the context of empowered consumers, what is a significant change in their relationship with organisations?

<p>Consumers are increasingly able to influence organisations with their needs, wants, and opinions. (C)</p> Signup and view all the answers

How does the presence of five different generations in the workplace impact organizational dynamics?

<p>It adds complexity due to differing leadership, communication, and career development styles. (A)</p> Signup and view all the answers

What is an 'open workforce,' and what factors are driving organizations to adopt this model?

<p>A workforce spread across in-house teams, freelancers, contractors, and external partners, driven by globalisation and technological advancements. (D)</p> Signup and view all the answers

Why is it increasingly important for organizations to consider a broader range of stakeholders beyond just shareholders?

<p>Other stakeholders, such as employees and local communities, are becoming more influential and their needs must be addressed. (B)</p> Signup and view all the answers

In which area of finance function would Investment appraisal, cost and risk analysis, project management fall?

<p>Decision and performance management support (C)</p> Signup and view all the answers

What is the primary focus of Corporate Social Responsibility (CSR) disclosures?

<p>Describing a company's environmental and social impact. (A)</p> Signup and view all the answers

Which area of the finance function is primarily responsible for preparing financial statements in accordance with GAAP or IFRS?

<p>External Reporting (D)</p> Signup and view all the answers

What is the significance of 'big data' for the modern finance function?

<p>It presents new opportunities for analysis, decision-making, and strategic insights. (C)</p> Signup and view all the answers

Which technological advancement has most significantly contributed to consumer empowerment by enabling them to shop around and compare prices from home?

<p>The Internet (B)</p> Signup and view all the answers

What does the concept of organizational 'agility' refer to in the context of rapidly changing environments?

<p>An organization's ability to quickly react, respond to, and embrace changes in its environment. (B)</p> Signup and view all the answers

Which of the following actions is not part of broader CSR (Corporate Social Responsibility) considerations of the finance function?

<p>Ignoring environment protection rules (B)</p> Signup and view all the answers

What is the role of information systems (IS) in the modern finance function?

<p>IS is responsible for managing data access, data integrity, and dashboards. (C)</p> Signup and view all the answers

Which statement is not true about the modern consumer?

<p>They are mostly uninformed, and rely heavily on traditional marketing. (C)</p> Signup and view all the answers

What impact did scandals like Enron and WorldCom have on corporate governance and financial regulation?

<p>They motivated shareholders to demand better protection and risk management, leading to legislation like the Sarbanes-Oxley Act. (D)</p> Signup and view all the answers

Which of the following is NOT typically a direct responsibility of the management accounting role within the finance function?

<p>Overseeing the company's tax functions. (C)</p> Signup and view all the answers

Within operations management, which 'V' relates to the number of different products or services an organization offers?

<p>Variety (C)</p> Signup and view all the answers

A company that experiences a significant increase in demand for its products during the winter holiday season should primarily focus on which aspect of operations management?

<p>Variation (B)</p> Signup and view all the answers

Why is visibility so vital to consider in operations management?

<p>High visibility to customers necessitates excellent interpersonal skills for employees. (C)</p> Signup and view all the answers

What is the MOST significant reason for the finance and operations functions to work in partnership?

<p>To optimize the unique approach adopted by the organization. (D)</p> Signup and view all the answers

How can the finance function contribute to better product or service decisions?

<p>By analyzing customer preferences, patterns, and activities. (B)</p> Signup and view all the answers

What prompted JB Blankets to develop a 'business information unit'?

<p>To make smarter use of their data. (A)</p> Signup and view all the answers

Which of the following exemplifies how increased volume in operations management typically affects a business?

<p>Greater capital investment in machinery and equipment. (A)</p> Signup and view all the answers

JB Blankets has maintained a focus on communication with customers for many years. How has this approach MOST recently evolved, according to Mark, head of the marketing division?

<p>They are using the finance department's skills and technology to improve their customer approach. (D)</p> Signup and view all the answers

If a business aims to satisfy customer requirements while using as few resources as possible, which management strategy is MOST applicable?

<p>Operations Management (A)</p> Signup and view all the answers

What is a key reason for the finance function to increase contact with customers?

<p>To gather information useful in driving business decisions. (B)</p> Signup and view all the answers

Which of the following factors most directly influences resource planning and preparation in operations management?

<p>The variation of demand for products or services. (B)</p> Signup and view all the answers

In what way can finance professionals provide value to an organization by understanding customers?

<p>They can assist the marketing department with product/service decisions and investment choices. (B)</p> Signup and view all the answers

Why is it important to manage external stakeholders well?

<p>To maintain healthy relationships in today’s fast-paced business environment (D)</p> Signup and view all the answers

Which of the following scenarios highlights the importance of 'volume' in operations management?

<p>A large automobile manufacturer producing thousands of cars per week. (C)</p> Signup and view all the answers

What is the primary benefit of a strong, collaborative relationship with key suppliers?

<p>Allows suppliers to operate as an extension of the buying organization, enhancing supply chain effectiveness. (A)</p> Signup and view all the answers

Why is maintaining a positive relationship with banks and other lenders critical for an organization?

<p>It ensures ongoing liquidity, access to finance, and avoids the risk of receivership. (A)</p> Signup and view all the answers

What is the role of the finance function in maintaining a healthy relationship with lenders, especially during difficult trading periods?

<p>To provide continual information, persuasive communication, and convincing forecasts to assure lenders of loan safety. (D)</p> Signup and view all the answers

JB Blankets uses an overdraft protection. Why does the financial controller proactively communicate with the bank each time they use it?

<p>To build mutual trust and ensure accommodation in case of needing to exceed the limit. (B)</p> Signup and view all the answers

What does JB Blankets do to ensure the lender providing debt for the weaving machine remains supportive?

<p>They keep the lender informed about their ability to meet covenants and maintain a transparent relationship. (C)</p> Signup and view all the answers

What action demonstrates the finance function actively seeking better ways to engage with the external market?

<p>Developing a user-friendly database with accessible market and customer information. (D)</p> Signup and view all the answers

How can a buyer contribute to a mutually beneficial relationship with a supplier?

<p>By understanding the supplier's needs and seeking to help the supplier prosper. (B)</p> Signup and view all the answers

What is the potential consequence of an organization's inability to pay its debts as they fall due?

<p>A serious risk of receivership. (B)</p> Signup and view all the answers

Beyond providing basic cash management systems, what role does a bank play in an organization's financial strategy?

<p>Serving as a key source of both short-term and long-term business finance. (D)</p> Signup and view all the answers

What types of assurances might a bank require from an organization in exchange for providing finance?

<p>Financial statements, budgets, forecasts and representations from management. (C)</p> Signup and view all the answers

What measures might banks implement to protect their interests when providing finance to an organization?

<p>Requiring security for their loans or personal guarantees from directors. (C)</p> Signup and view all the answers

Why is transparency important in the JB Blankets' relationships with its bank and lenders?

<p>To ensure that the bank and lenders are comfortable and assured about JB Blankets' financial position. (A)</p> Signup and view all the answers

What is the benefit of the business information unit developing systems to a high level of sophistication??

<p>It enables everyone in the business to access needed information through a user-friendly interface. (D)</p> Signup and view all the answers

What could happen if JB blankets did not keep the bank informed of their overdraft usage?

<p>The bank may lose trust in JB Blankets, potentially leading to the withdrawal of facilities. (B)</p> Signup and view all the answers

How does working closely with suppliers affect the value chain?

<p>It makes the supply chain as effective as if the organisations were one. (A)</p> Signup and view all the answers

Why is maintaining open communication with regulatory bodies beneficial for the finance function of an organization?

<p>It increases the likelihood of being aware of and meeting regulatory requirements as they arise. (A)</p> Signup and view all the answers

In what scenario would an organization most likely require the expertise of professional consultants?

<p>To guide difficult decisions or actions when internal expertise is lacking. (C)</p> Signup and view all the answers

Why would an external auditor issue an adverse opinion on an organization's financial statements?

<p>If the organization disagrees with the auditor's recommendations and refuses to correct materially wrong figures. (D)</p> Signup and view all the answers

What is the role of external auditors regarding an organization's financial statements?

<p>To provide an opinion on whether the financial statements present a true and fair view. (C)</p> Signup and view all the answers

What is a key consideration for the finance function when working with the tax authority?

<p>Ensuring tax liabilities are calculated correctly and returns are completed on time. (C)</p> Signup and view all the answers

How can investing in software systems benefit the financial department regarding tax returns?

<p>By saving time, increasing accuracy, and reducing the risk of fines and penalties. (B)</p> Signup and view all the answers

Why is it important for JB Blankets to accurately monitor waste, emissions, and CO2 levels?

<p>To comply with governmental environmental regulations and avoid charges for exceeding targets. (B)</p> Signup and view all the answers

What defines an agile organization's approach to obtaining specialist information from professional consultants?

<p>Treating consultants as seamless business partners who provide expertise quickly and effectively. (B)</p> Signup and view all the answers

How did TGR's past work with JB Blankets benefit their subsequent acquisition project?

<p>Their familiarity with JB Blankets' organization and staff allowed for quicker and more helpful advice. (C)</p> Signup and view all the answers

What was the primary goal of JB Blankets' collaboration with ITG?

<p>To install a system that can automate accounting and tax processes, saving time and improving accuracy. (A)</p> Signup and view all the answers

How can internal audit assist external auditors during their audit process?

<p>By providing insights into potential risks or issues and allowing external audit to rely on some of their work. (D)</p> Signup and view all the answers

What is the potential consequence if an organization cannot persuade external auditors that their figures are correct?

<p>The auditors may issue an adverse opinion on the financial statements, damaging the organization's reputation and ability to raise capital. (B)</p> Signup and view all the answers

Which of the following is NOT a typical area in which an organization might seek specialist expertise from professional consultants?

<p>Employee birthday celebrations (D)</p> Signup and view all the answers

What action demonstrates that a finance function understands the importance of its relationship with an organization's tax authority?

<p>Correctly calculating tax liability and completing returns on time. (C)</p> Signup and view all the answers

An organization values the role of professional consultants. How should an organization's finance function maintain contact with the consultants?

<p>Cultivate relationships with consultant firms so they are readily available. (B)</p> Signup and view all the answers

Flashcards

What does VUCA stand for?

Volatile, Uncertain, Complex, Ambiguous; describes the current business world.

Why are effective finance functions needed?

Effective finance functions provide management information for strategy and value creation.

What are the major disruptive forces?

Globalisation, technology, risk, consumer power, demographics, and stakeholder demands.

What is globalisation?

The increasing interaction and trade between organisations and individuals worldwide.

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What must finance professionals quickly adapt to?

Adapt to global trade, opportunities, and demands for transparent business information.

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How has technology facilitated globalisation?

Globalisation is eased and organisations operations are greatly changed.

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How has technology transformed finance?

Roles and responsibilities are revolutionised, and value/performance is driven in a new way.

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What is the impact of instant response expectation?

We're 'switched on' 24-7, trading/interacting outside of office hours.

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Organizational Agility

The ability of an organization to react, respond to, and embrace changes in its environment and systems.

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Post-Enron Demands

Shareholders demanded better protection and risk management after scandals.

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Sarbanes-Oxley Act (SOX)

US law to protect investors, improve process transparency, and increase board accountability.

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Consumer Empowerment

Consumers have increased power and influence over organizations due to information access.

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Informed Consumers

Consumers are well-informed and can easily compare offerings via the internet.

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Multi-Generational Workforce

Five generations working together, each with different communication styles.

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The Silent Generation

Born 1925-1945, and are a generation working side-by-side in the workplace.

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Baby Boomers

Born 1946-1964, and are a generation working side-by-side in the workplace.

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Generation X

Born 1965-1980, and are a generation working side-by-side in the workplace.

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Generation Y

Born 1981-1996, also known as Millennials.

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Generation Z

Born 1997-present, most recent generation working side-by-side in the workplace.

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Open Workforce

Talent spread across in-house teams, freelancers, contractors, and external partners.

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Broader Stakeholder Considerations

Understanding and respecting requirements of employees, suppliers, customers, etc.

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Corporate Social Responsibility (CSR)

Companies' activities have effects beyond organizational boundaries.

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Financial accounting and operations

Transaction processing, record-keeping, and process improvements

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Tax Compliance

Compliance with federal, state/provincial income, sales, use and employment taxes.

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Disruptive Business Forces

Globalization, geopolitics, technology, risk, regulation, consumer empowerment, demographics, stakeholder demands.

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Traditional Finance Function

Financial accounting, operations, external reporting, management information, and decision support.

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Finance Subject Matter Experts

Tax, treasury, and mergers & acquisitions.

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Modern Finance Function Role

A cross-functional collaborator or business partner.

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Management Accounting Role

Providing forecasting, planning information, and performance analysis of the business.

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Decision Support Activities

Appraising investments, analyzing costs and risks, and managing projects.

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Operations Management

Managing activities to efficiently produce services/products while meeting customer needs with minimal resources.

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The Four V's of Operations

Volume, Variety, Variation, and Visibility. They impact how operations are managed.

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Impact of High Volume

High outputs often require machinery investment and specialized labor skills to meet demand.

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Managing High Variety

A business needs a reliable supply chain that delivers on time to prevent production delays.

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Handling Demand Variation

Resource planning and preparation is essential for efficient operations during peak times.

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High Customer Visibility

Ensuring employees have strong communication and customer service skills.

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Finance & Operations Partnership

Finance and operations should work together to optimize the organization's unique approach.

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Importance of External Relationships

Finance needs to maintain good relationships with external contacts.

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Finance Role with Customers

Finance using analytical skills to understand the competitive environment and customers.

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Value of Customer Information

Gathering data on customer preferences, patterns, and activities to guide business decisions.

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Understanding Customer Needs

Increased dialogue to learn their views, preferences, and requirements.

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Why Marketing contact customers

To improve their customer approach and sales performance.

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Business Information Unit

A team focused on smarter data usage improving customer happiness and sales.

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Supplier Relationships

Essential for business success; ensures mutually beneficial trading.

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Collaborative Supply Chain

Working so closely that the supply chain operates as one org.

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Close Supplier Relationships

Ensures suppliers understand & positively respond to business needs.

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Reciprocal Supplier Relationship

Recognizing mutual benefit in each other's prosperity.

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Beyond 'Just In Time'

Continual collaboration to improve mutual understanding.

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Bank/Lender Relationship

Critically important for short and long term trading.

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Maintaining Liquidity

Essential to pay debts and avoid financial distress.

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Bank's Role

Key for cash management, and source of finance.

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Bank Information Requirements

Financial info banks need for overdraft/debt monitoring.

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Security for Loans

Assets pledged to secure loans.

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Loan Covenants

Conditions attached to loans; breach triggers recall.

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Bad Bank Relationship

Leads to high financial risk; should be avoided.

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Finance Function's Role

Finance assures lenders loans are safe and repaid.

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Earning Bank Trust

Being transparent to earn trust and support.

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Overdraft Protection

A safety net for short-term working capital fluctuations.

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Regulatory Authorities

Bodies that ensure organisations comply with laws, regulations, and tax requirements.

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Communication with Regulators

Maintaining open lines of communication with governing bodies.

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Tax Authority Interaction

Ensuring accurate calculation and timely submission of tax obligations.

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Professional Consultants

Experts offering specialized advice for complex business needs.

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Areas for Consultant Expertise

Legal, tax, IT, HR, operational efficiency, environmental, M&A, and corporate finance.

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Consultants in Agile Organizations

Seamless integration of consultants into business operations.

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Key Skill: Consultant Awareness

Knowing who to approach for specific expert advice.

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External Auditors

Provides an opinion on the fairness of the org's financial statements.

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Auditor's Opinion

Confirm financial statements provide a true and fair view.

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Auditor's Testing

Testing the systems and controls underlying the preparation of numbers.

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Internal Audit in External Audit

May rely on some of their work and discuss risks.

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Adverse Audit Opinion

Auditor may issue an adverse opinion in disagreement. Which would be extremely damaging.

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Impact of Adverse Opinion

Affects organization's ability to raise new money.

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Software for Tax Returns

Software can prepare data for tax returns, saving time and improving accuracy.

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Regulatory Returns at JB Blankets

Disclosing waste, emissions, and CO2 levels to an environmental body.

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Study Notes

  • VUCA (volatile, uncertain, complex, ambiguous) describes the current business world.
  • Businesses require efficient finance functions to manage risks, opportunities, and make informed decisions.

Disruptive Changes Impacting Finance

  • Globalization and geopolitics: Increased global interaction necessitates transparent and detailed business information.
  • Rapid technology advancement: Revolutionizes operations and relationships, demanding agility and exploitation of "big data".
  • Risk and regulation: Scandals led to regulations like Sarbanes-Oxley Act (SOX) to protect investors and improve transparency.
  • Consumer empowerment: Informed consumers expect rapid and positive responses, influencing product/service decisions.
  • Demographics and workforce changes: Five generations in the workplace require adaptable leadership and talent sourcing.
  • Broader stakeholder considerations: Corporate Social Responsibility (CSR) requires finance to assess its impact and disclosures.

Traditional Finance Function Activities

  • Financial Accounting and Operations: Involves transaction processing, record-keeping, and process improvements.
  • Information Systems: Manages data access, integrity, and dashboards, crucial with increasing digitalization.
  • External Reporting: Prepares financial statements, statutory filings, tax returns, and maintains internal controls like GAAP and IFRS.
  • Management Information: Provides financial planning, analysis, and performance analysis.
  • Decision and Performance Management Support: Includes investment appraisal, cost/risk analysis, and project management.
  • Other Subject Matter Expertise: Encompasses tax, treasury, and mergers & acquisitions departments.

Operations Management

  • Manages activities involved in designing and producing services and products efficiently while meeting customer needs.
  • Volume: Affects resource usage and may require capital investment in machinery and equipment.
  • Variety: Influences operations management based on the range of inputs and outputs.
  • Variation: Resource planning and preparation are vital to handle peak demand during seasonal periods.
  • Visibility: Requires strong communication and interpersonal skills for employees.
  • Finance and operations should partner to optimize the unique approach.

Key External Relationships

  • Customers:
    • Finance provides analytical skills to understand customer preferences and competitive environment.
    • By bringing together information about customer preferences, finance can furnish guidance to other departments.
    • Increased contact with customers helps guide product/service decisions and investment choices.
  • Suppliers:
    • Building mutually beneficial relationships ensures effective supply chains.
    • Collaboration enhances understanding and adds value to both parties.
  • Banks and Other Lenders:
    • Banks are the key source of business finance and require a continual stream of information from the business.
    • Maintaining liquidity and open communication is crucial for securing finance and avoiding financial risk.
  • Government, Regulatory, and Tax Authorities:
    • Awareness of the legal and regulatory environment is essential for meeting disclosure and reporting requirements.
    • Finance must work with tax authorities to ensure accurate tax liability calculation and timely returns.
  • Professional Consultants:
    • Needed for specialist expertise in areas like legal, tax, IT, HR, operations, environmental issues, M&A, and corporate finance.
    • Key relationships should be cultivated to facilitate quick and effective access to expertise such as TGR and ITG.
  • External Audit and Tax Providers:
    • Auditors check financial statements for a true and fair view and report findings and recommendations.
    • Tax compliance is extensive, so organizations rely on external accounting firms for professional services.

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Description

Explore the impact of volatility, globalization, and technology on finance functions. Understand how businesses leverage finance teams for strategic decisions and adapt to emerging challenges. VUCA, technology's effect on relationships, and rising expectations are discussed.

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