Final Lectures on Management

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Questions and Answers

What characterized the economic shifts in Pittsburgh during the rise of global cities?

  • A need for highly skilled workers with specialized expert knowledge (correct)
  • An increase in manufacturing jobs due to globalization
  • A focus on farming and agriculture
  • A decline in service sector employment

How did the rise of global cities impact the service sector in the 1980s?

  • It diminished the role of face-to-face interactions in business.
  • It facilitated the growth of advanced services like law and finance. (correct)
  • It resulted in the outsourcing of high-skilled jobs to other countries.
  • It led to a decline in the importance of advanced services.

What was a major consequence of globalization for global cities like New York and London?

  • They started to rely on local production for economic growth.
  • They became more affected by the global economy and by one another. (correct)
  • They became less interconnected with each other.
  • They began to focus solely on their national economies.

Regarding urban population changes, which statement is true for the 1980s?

<p>There was a substantial increase in low-wage workers to support urban infrastructure. (A)</p> Signup and view all the answers

What role did advanced services play in the economies of global cities during the 1980s?

<p>They became essential in catering to multinational corporations. (B)</p> Signup and view all the answers

What was one significant effect of deindustrialization in the economy?

<p>Expansion of urban service demands (D)</p> Signup and view all the answers

How did Pittsburgh's economy shift during the transition from steel to healthcare?

<p>Health care became a dominant part of the economy (D)</p> Signup and view all the answers

Which factor contributed to the growth of the healthcare sector in urban settings?

<p>Growing urban populations and service demands (D)</p> Signup and view all the answers

What did the industrial revolution bring to the service sector?

<p>A surge in associated services like banking and insurance (B)</p> Signup and view all the answers

In which era did the demand for education and entertainment services begin to significantly grow?

<p>The 1950s (A)</p> Signup and view all the answers

What role did artisans play in pre-industrial economies?

<p>They produced goods from start to finish while providing some services. (B)</p> Signup and view all the answers

What technological advancements changed trade dynamics in the context of services?

<p>The invention of telecommunication technologies (A)</p> Signup and view all the answers

Which statement about the importance of the service sector in developing countries is accurate?

<p>The view of services as unimportant is outdated. (B)</p> Signup and view all the answers

What is often excluded from the definition of the service economy?

<p>Tangibles goods (C)</p> Signup and view all the answers

Which sector has grown significantly in relation to others over the past 30 years?

<p>Services (D)</p> Signup and view all the answers

By 1987, what percentage of the Canadian workforce was employed in agriculture?

<p>4% (D)</p> Signup and view all the answers

What shift occurred in the Canadian workforce by 1987 in terms of employment sectors?

<p>Employment in the service sector doubled compared to goods production (C)</p> Signup and view all the answers

What does GDP composition by sector represent?

<p>The percentage contribution of each sector to the economy (A)</p> Signup and view all the answers

Which of the following best describes deindustrialization?

<p>The decline of industrial jobs in favor of service jobs (D)</p> Signup and view all the answers

How has the service sector's share of global GDP changed in recent decades?

<p>It has grown to over two-thirds (C)</p> Signup and view all the answers

What demographic trend has accompanied the growth of the service sector?

<p>An increase in urban population seeking service jobs (B)</p> Signup and view all the answers

What is an important characteristic of the clothes offered by the service described?

<p>They are sourced sustainably. (D)</p> Signup and view all the answers

Which of the following practices contributes to reducing pollution in the service sector?

<p>Implementing renewable energy sources. (A)</p> Signup and view all the answers

How does waste management in the cruise industry typically impact the environment?

<p>It often leads to increased waste disposal in oceans. (D)</p> Signup and view all the answers

Which sector is a significant contributor to greenhouse gas emissions?

<p>Transportation and logistics services. (C)</p> Signup and view all the answers

What sustainable practice is encouraged in the service sector?

<p>Implementing circular economy principles. (D)</p> Signup and view all the answers

In terms of sustainable practices, how does using organic materials impact the service sector?

<p>It supports eco-friendly production methods. (C)</p> Signup and view all the answers

What is a common negative effect of tourism on the environment?

<p>Depletion of natural resources. (D)</p> Signup and view all the answers

Which of the following is a likely result of poor waste management in services?

<p>Decreased biodiversity. (B)</p> Signup and view all the answers

What is a significant environmental impact of the tourism industry?

<p>It leads to the degradation of local natural resources. (B)</p> Signup and view all the answers

What percentage of global greenhouse gas emissions is attributed to transportation?

<p>14 percent or more (D)</p> Signup and view all the answers

How much human sewage can a large cruise ship generate in one week?

<p>200,000 gallons (B)</p> Signup and view all the answers

What type of waste do cruise ships often burn at sea?

<p>Hazardous wastes including oil and sewage sludge (C)</p> Signup and view all the answers

What is a major contributor to the pollution associated with the cruise industry?

<p>Direct dumping of waste into oceans (D)</p> Signup and view all the answers

What is one way the service sector can contribute to sustainability?

<p>By reducing waste through innovative practices (B)</p> Signup and view all the answers

How many large cruise ships are estimated to operate globally?

<p>220 or more (D)</p> Signup and view all the answers

What is the source of greywater that cruise ships generate?

<p>Water used in sinks, baths, and showers (C)</p> Signup and view all the answers

What is a significant environmental concern associated with the transportation aspect of the service sector?

<p>Air pollution (A)</p> Signup and view all the answers

Which of the following activities in the service sector is likely to contribute most to greenhouse gas emissions?

<p>Air travel (D)</p> Signup and view all the answers

What sustainable practice could significantly reduce waste in the cruise industry?

<p>Implementing recycling programs (D)</p> Signup and view all the answers

How can the service sector reduce its overall pollution impact?

<p>Adopting eco-friendly practices and technologies (D)</p> Signup and view all the answers

What is one major impact of tourism-related services on the environment?

<p>Urban sprawl (C)</p> Signup and view all the answers

Which strategy is most effective for decreasing greenhouse gas emissions in the restaurant industry?

<p>Using locally sourced ingredients (B)</p> Signup and view all the answers

What is a major environmental challenge faced by the service sector related to waste management?

<p>Disposal of single-use items (B)</p> Signup and view all the answers

Which of the following is an effective way for the service sector to adopt sustainable practices?

<p>Utilizing renewable energy sources (A)</p> Signup and view all the answers

Flashcards

Deindustrialization

The decline in the importance of manufacturing and heavy industry in an economy.

Service Economy

An economy where the service sector (e.g., education, healthcare, finance) is a major part of the economy.

GDP Composition by Sector

The breakdown of a country's Gross Domestic Product (GDP) into different economic sectors (like agriculture, industry, and services).

Service Sector Employment

The percentage of people employed in service-related jobs.

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Global GDP

The total value of all goods and services produced in the world.

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Canadian Workforce 1867

Half of the Canadian workforce worked in agriculture in 1867.

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1987 Canadian Workforce

Employment shifted to the service sector in 1987.

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Goods-Producing Sector

Part of the economy involved in making tangible goods (like cars, computers).

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Service Sector Importance

Services are becoming increasingly important for economic development, particularly in trading goods and services.

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Service Sector Growth

The service sector is expanding due to technological advancements that make trading them easier.

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Pre-Industrial Economies

Economies where services like education, health, or trade existed, but were typically a smaller part, compared to agriculture or raw materials.

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Industrial Revolution Impact

The industrial revolution led to more new services needed to support industrial activities (e.g., banking, insurance, legal).

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Importance of Cities

Services, even in pre-industrial times, tended to be located in cities.

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Role of Technology

New technologies like the internet, telephone, etc., have greatly increased the ease of trading services.

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Shift from Farming to Industry

Societies transitioned from mainly agricultural economies to industrial ones, creating a demand for new services.

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Global Cities

Major urban centers that play a dominant role in the global economy through concentrated activities like finance, trade, and information exchange.

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Advanced Services

Specialized services crucial to the global economy, such as law, accounting, and finance, which thrive in global cities due to their complex nature and need for expertise.

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Face-to-Face Interactions

The importance of personal connections and meetings among executives, lawyers, and other professionals in global cities for decision-making and deal-making.

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Centralized Workers

The concentration of highly specialized and skilled workers in global cities, supporting the needs of multinational corporations and the advanced services sector.

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Global City's Dependence

The increasing reliance of global cities on each other, rather than on their national economies, due to interconnectedness and the impact of globalization.

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Service Sector

The part of the economy focusing on providing intangible services instead of producing physical goods. Examples include healthcare, education, tourism, and finance.

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Organic Materials

Materials grown or produced without using synthetic pesticides, fertilizers, or genetically modified organisms.

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Renewable Energy

Energy sources that naturally replenish themselves, like solar, wind, or hydroelectricity.

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Plastic Free

Products or processes that avoid the use of plastic, aiming to reduce plastic pollution.

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Circular

A system where resources are used and reused in a closed loop, minimizing waste and maximizing the lifespan of materials.

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Support Green Companies

Choose businesses that prioritize environmentally friendly practices, sustainable products, and ethical sourcing.

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Global Challenges

Challenges that affect the entire planet, like climate change, poverty, or inequality.

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Keep the Optimism

Maintaining a hopeful outlook and belief in creating a better future, despite facing challenges.

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Service Sector Impact

Services, even without physical products, can harm the environment due to their production and consumption.

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Tourism Pollution

The tourism industry is a major polluter, damaging natural resources in the places it visits.

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Transportation Emissions

Over 14% of global greenhouse gas emissions come from transportation, a significant source of pollution.

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Cruise Ship Waste

Large cruise ships generate massive amounts of sewage and greywater, often dumped directly into the ocean.

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Burning Waste at Sea

Cruise ships burn hazardous waste like oil and sewage at sea, contributing to environmental damage.

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Service Sector Environmental Responsibility

The service sector needs to consider its environmental impact and find sustainable solutions.

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Environmental Impact of Services

The impact of services on the environment, like tourism and transportation, needs to be considered and reduced.

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Cruise Industry and Pollution

The cruise industry significantly pollutes the ocean with sewage, greywater, and burnt hazardous waste.

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What is the Service Sector?

The service sector, also called the tertiary sector, includes activities that provide intangible goods, like transportation, haircuts, or hotel stays. It focuses on 'doing' rather than 'making'.

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Intangible Goods

Goods that cannot be touched or physically held, like the services provided by a teacher, a doctor, or a hairdresser.

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Service Sector Output

The total value of all services produced by a country or globally, including things like transportation, insurance, and restaurant visits.

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Study Notes

Final Lectures on Management

  • Service Economy: The service economy encompasses diverse sectors like education, healthcare, tourism, finance, and various consulting services. It's characterized by intangible products or experiences, in contrast to tangible goods and raw materials.

  • GDP Composition by Sector: Analysis of how much of a country's economy is attributable to different sectors (agriculture, industry, services). This reveals sector proportions and growth trends.

  • Service Sector Growth: The service sector has significantly expanded globally, particularly over the last 30 years, eclipsing agriculture and industry in terms of economic contributions.

  • Canadian Economic Shift: Canada experienced a substantial shift towards a service-based economy from agriculture. In 1867, half the workforce was in agriculture, but by 1987, this dropped below 4%.

  • Importance of Service Sector for Developing Countries: The importance of the service sector for developing economies is now widely acknowledged in contrast to previous focus on goods-producing industries.

  • Technology's Impact on Trade and Services: Easier communication and trade of services compared to goods, due to advancements like telegraphs, telephones, and the internet. This facilitated the economic prominence of the service sector.

  • Detroit's Decline: Detroit's decline as a manufacturing hub is a notable example of the impact of deindustrialization and the rise of services. The auto industry's dominance was challenged, moving towards healthcare as a more significant employment sector.

  • Pittsburgh's Transition: Similar to Detroit, Pittsburgh experienced a decline in steel production and shift towards the healthcare industry, emphasizing the transition towards services.

  • Global Cities (NY, London, Tokyo): In the 1980s, New York, London, and Tokyo emerged as influential global hubs for advanced services. Their centrality stemmed from communication advancements facilitating business and financial activities.

  • Impact of Globalization: The globalization of economies had a noticeable impact on global cities allowing for increased interaction between executives, lawyers, etc.

  • Service Sector Characteristics: Emphasis on the variations in the compensation of various service sector workers.

  • Pre-Industrial Service Economy: Service sectors, such as health care, education, and trade, were present even in pre-industrial economies, although often concentrated in cities.

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