Final Exam - Information Systems (IDE424)
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Questions and Answers

Operations of a Relational Database Management Systems (DBMS) are JOIN, SELECT, PROJECT.

True

OLAP stands for Online Analytical Processing.

True

Web mining is called Discovery and analysis of useful patterns and information from the web.

True

Typical configuration includes a Web server, Application server/middleware/CGI scripts, and Database server (hosting DBMS).

<p>True</p> Signup and view all the answers

Advantages of using the web for database access: Ease of use of browser software, Web interface requires few or no changes to the database, and Inexpensive to add a web interface to the system.

<p>True</p> Signup and view all the answers

Online Analytical Processing supports multidimensional data analysis such as viewing data using multiple dimensions and in different sizes.

<p>True</p> Signup and view all the answers

Web Mining Extracts key elements from large unstructured data sets

<p>True</p> Signup and view all the answers

Before a new database is in place, a firm must: Identify and correct faulty data

<p>True</p> Signup and view all the answers

Before a new database is in place, a firm must: Establish better routines for editing data once the database is in operation.

<p>True</p> Signup and view all the answers

Extracting key elements from large unstructured data is called Test Mining.

<p>False</p> Signup and view all the answers

An example of Data mining is customer buying patterns.

<p>True</p> Signup and view all the answers

OLAP supports multidimensional data analysis

<p>True</p> Signup and view all the answers

In-memory computing can reduce hours/days of processing to seconds.

<p>True</p> Signup and view all the answers

A correct data model is essential for a system serving the business well.

<p>True</p> Signup and view all the answers

Many Database Management Systems (DBMS) have report-generation capabilities for creating polished reports.

<p>True</p> Signup and view all the answers

What term refers to data collection from various divisions in a company for use in internal operations?

<p>Enterprise Resource Planning (ERP)</p> Signup and view all the answers

What refers to a set of predefined business processes that reflect best practices?

<p>Best Practices</p> Signup and view all the answers

What is the network of organizations and processes for Procuring materials, transforming materials into products and distributing the products?

<p>Supply Chain</p> Signup and view all the answers

What is the process that delivers components as they are needed?

<p>Just-in-Time (JIT)</p> Signup and view all the answers

What is the distortion of information about product demand as it passes from one entity to the next across the supply chain?

<p>Bullwhip Effect</p> Signup and view all the answers

What is the process of producing goods in advance and storing them until customers order them?

<p>Build-to-Stock</p> Signup and view all the answers

What is the approach where production is triggered by customer orders?

<p>Demand-Driven</p> Signup and view all the answers

What does CRM stand for?

<p>Customer Relationship Management</p> Signup and view all the answers

What kind of CRM is used for customer-facing applications?

<p>Operational CRM</p> Signup and view all the answers

What is the type of CRM that relies on data warehouses populated by operational CRM systems and customer touch points?

<p>Analytical CRM</p> Signup and view all the answers

What is the number of customers who stop using or purchasing products or services from a company referred to as?

<p>Customer Churn</p> Signup and view all the answers

What kind of reporting allows for flexible reporting, ad hoc analysis, "what-if" scenarios, digital dashboards, data visualization?

<p>Business Intelligence (BI)</p> Signup and view all the answers

What is the center of how enterprise systems work?

<p>Business Process</p> Signup and view all the answers

What is the buffer for lack of flexibility in the supply chain?

<p>Inventory</p> Signup and view all the answers

Transactions cross cultural and national boundaries.

<p>Global reach</p> Signup and view all the answers

One set of technology standards: Internet standards

<p>Universal Standards</p> Signup and view all the answers

Supports video, audio, and text messages

<p>Richness</p> Signup and view all the answers

Marketspace is virtual.

<p>Ubiquity</p> Signup and view all the answers

Technology permits the modification of messages and goods.

<p>Interactivity</p> Signup and view all the answers

Greater price and cost transparency

<p>Information density</p> Signup and view all the answers

Promotes user content generation and social networking.

<p>Social Technology</p> Signup and view all the answers

Single digital marketplace for many buyers and sellers.

<p>Net marketplaces</p> Signup and view all the answers

Large firm using a secure website to link to suppliers and partners.

<p>Private industrial networks</p> Signup and view all the answers

Independently owned third-party Net marketplaces for spot purchasing.

<p>Net marketplaces</p> Signup and view all the answers

Study Notes

Final Exam - Information Systems (IDE424)

  • General Directions: No erasures, use black ink, place bags in designated area.

  • Learning Outcomes: Students will demonstrate understanding of information systems, organizations, strategy, ethical and social issues, business intelligence, databases, e-commerce, and digital markets.

  • TRUE or FALSE (1 point each): Answer with T or F in provided space.

    • Operations of a Relational DBMS include JOIN, SELECT, PROJECT. (TRUE)
    • OLAP stands for Online Analytical Processing. (TRUE)
    • Web mining is the discovery and analysis of patterns from the web. (TRUE)
    • A typical web configuration includes a web server, application server, CGI scripts, and database server. (TRUE)
    • Benefits of using web for database access include ease of use, minimal database changes, and low cost to implement. (TRUE)
    • Online Analytical Processing enables viewing multidimensional data analyses in various dimensions. (TRUE)
    • Web mining extracts key elements from large unstructured data sets. (TRUE)
    • Firms need to identify & correct faulty data before implementing a new database. (TRUE)

Identification (1 point each): Provide the full answer.

- Collects data from divisions for internal business activities. (Enterprise Data Warehouse)
- Built around predefined business processes (Business Process Model)
- Network for procuring, transforming, and distributing products. (Supply Chain)
- Components arrive as needed in the system (Just-in-Time)
- Distorting product demand as it passes through processes (Supply Chain Distortion)
- Manufacturing products based on a stock level (Build-to-Stock)
- Creating products based on customer orders (Demand-Driven)
- Acronym for Customer Relationship Management: (CRM)
- Customer-facing applications of CRM: (Customer Relations Management)
- Data warehousing that collects data from operational systems and touchpoints: ( Operational CRM)
- Number of customers who stop using a company's products/services: ( Customer Churn)

Multiple Choice (1 point each): Select the correct answer.

- Transactions crossing boundaries (Global reach)
- One set of technology standards (Internet standards)
- Supports video, audio, and text (Richness)
- Marketspace is virtual (Ubiquity)
- Technology enables message/good modification (Interactivity)

Other Exam Content:

  • Topic: Data Mining Examples and concepts like customer buying patterns, in-memory computing concepts, and essential data models for effective systems.
  • Topic: Essential concepts about ERP (Enterprise Resource Planning)
  • Topic: Report-generating capabilities of DBMS (Database Management Systems)
  • Topic: Drawing the Systems Development Process (SDLC)
  • Topic: Filling out the Redesigned Process for Purchasing a Book Online (Sequence diagram required)

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Description

This quiz is designed for students taking the Information Systems course (IDE424) and assesses their understanding of key concepts such as databases, web mining, and organizational strategies. Students will engage in true or false questions to evaluate their knowledge of information systems and their applications in the business context.

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