Natural Disasters
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Questions and Answers

What should be done immediately after a disaster strikes?

  • Wait for the adjuster to arrive before taking any action
  • Call the local government to report the damage
  • File a claim with the insurance provider and ask for an adjuster's contact information (correct)
  • Start removing debris from the affected area
  • What is the purpose of keeping a written record of all expenses related to the loss?

  • To calculate the total damage
  • To share with the community
  • To document expenses for the insurance claim (correct)
  • To keep track of temporary repairs
  • What is resilience in the context of disaster recovery?

  • The ability to resist damage
  • The ability to prevent disasters
  • The ability to respond to and recover from adverse situations (correct)
  • The ability to rebuild quickly
  • What is a source of recovery resources for a community?

    <p>Both internal and external sources, including local government and FEMA</p> Signup and view all the answers

    Why is it important to make contacts with local disaster management officials before a disaster occurs?

    <p>So they can help create a community disaster plan and conduct drills</p> Signup and view all the answers

    What should be done with damaged property, material, and equipment after a disaster?

    <p>Retain them until they have been inspected and accounted for by the claims adjuster</p> Signup and view all the answers

    What is an important consideration for an association when it comes to temporary facilities after a disaster?

    <p>Determining if the policy covers temporary office facilities, generators, portable toilets, and cell phones</p> Signup and view all the answers

    What is the ultimate goal of recovery efforts in a community?

    <p>To restore community systems and functions and return life to normal for most residents</p> Signup and view all the answers

    What was the percentage of natural plant growth lost in the HVLA community as of the first quarter 2016?

    <p>70%</p> Signup and view all the answers

    What was the role of the HVLA environmental control manager in the recovery efforts?

    <p>Facilitating fire victims' rebuilding and repairing their homes</p> Signup and view all the answers

    What is a key lesson learned from the HVLA community's experience with disaster preparation?

    <p>Disaster preparation requires planning for an unthinkable event</p> Signup and view all the answers

    How did the HVLA Club contribute to the recovery efforts?

    <p>By serving hot meals to residents and staff</p> Signup and view all the answers

    What was the impact of smoke damage on the community?

    <p>It affected almost everyone, but was abated within weeks</p> Signup and view all the answers

    What is a recommended tip for communicating with residents during a disaster recovery?

    <p>Assign one person to communicate with residents</p> Signup and view all the answers

    What was the role of key staff in the recovery efforts?

    <p>They became the daily communicators with residents</p> Signup and view all the answers

    What is a long-term impact of the fire on the HVLA community?

    <p>The community is still vulnerable to erosion</p> Signup and view all the answers

    What is the primary purpose of a comprehensive disaster plan?

    <p>To facilitate effective community recovery and sustainability</p> Signup and view all the answers

    What is a characteristic of communities that rebound successfully from a major disaster?

    <p>A strong desire to rebuild and recover</p> Signup and view all the answers

    What was a consequence of the hurricanes in Florida from 1992 to 2004?

    <p>Changes in state insurance laws and coverage requirements</p> Signup and view all the answers

    What is the goal of this report?

    <p>To facilitate effective community recovery by providing best practices for disaster planning and response</p> Signup and view all the answers

    What is essential for community leaders to ensure after a natural disaster?

    <p>Quick response and efficient recovery</p> Signup and view all the answers

    What is a benefit of having a comprehensive disaster plan?

    <p>Improved community resiliency and sustainability</p> Signup and view all the answers

    What is a resource provided by this report to help community association leaders?

    <p>All of the above</p> Signup and view all the answers

    What is a common weakness identified by disasters in Florida?

    <p>Weaknesses in state insurance laws and coverage requirements</p> Signup and view all the answers

    Study Notes

    Reporting Property Damage and Filing Claims

    • Report association property damage as a claim even if the full extent of damage is not yet known.
    • File claims immediately and ask your insurance provider for the assigned adjuster's contact information.
    • Photograph or video record damage before removing debris.
    • Retain damaged property, material, and equipment until it has been inspected and accounted for by the claims adjuster.
    • Keep a written record of all expenses related to the loss, including materials and labor for cleanup and temporary repairs.
    • Keep a file with recent repairs and renovation information to share with the adjuster.

    Rebuilding and Resilience

    • Recovery and rebuilding restore community systems and functions and return life to normal for most residents.
    • Resilience is the sustained ability to use available resources to respond, withstand, and recover from adverse situations and significant disasters.

    Recovery Resources

    • Recovery resources come from both inside and outside the community.
    • External resources include local government disaster management agencies and FEMA (Federal Emergency Management Agency).

    Planning and Preparation

    • Planning is essential for community leaders to ensure quick response and recovery after a natural disaster.
    • A comprehensive and current disaster plan is crucial for community resiliency and sustainability.
    • Common characteristics of communities that rebound successfully from a major disaster include a strong desire to recover and rebuild, active networking with local agencies and resources, and a cadre of trained community leaders.

    Lessons Learned

    • Disaster preparation requires planning for an unthinkable event.
    • The Firewise Community designation, combined with regularly reminding community members about fire safety, can mitigate the potential for loss of life and property damage in a fire emergency.
    • Recovery takes time, and it's essential to communicate effectively with residents, setting expectations appropriately and being honest and forthcoming.

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    Description

    This quiz covers the steps to take when filing an insurance claim after a disaster, including reporting damage, documenting losses, and working with an adjuster.

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