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Questions and Answers
What is the best way to ensure accurate and reliable data in your CMDB?
What is the best way to ensure accurate and reliable data in your CMDB?
- Manual population
- Automation of discovery (correct)
- ServiceNow Discovery
- Integrations with other sources
What is the most effective way to accurately populate a CMDB?
What is the most effective way to accurately populate a CMDB?
- Manual population
- Automated discovery (correct)
- ServiceNow Discovery
- Integrations
What is one way a virtual agent can reduce staff stress?
What is one way a virtual agent can reduce staff stress?
- Automate tasks
- Improve call handling times
- Increase productivity
- Consolidate and share knowledge (correct)
True or false: Virtual Agents can increase staff onboarding time?
True or false: Virtual Agents can increase staff onboarding time?
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