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CMDB and Virtual Agent Quiz

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What is the best way to ensure accurate and reliable data in your CMDB?

Manual population

Automation of discovery (correct)

ServiceNow Discovery

Integrations with other sources

What is the most effective way to accurately populate a CMDB?

Manual population

Automated discovery (correct)

ServiceNow Discovery

Integrations

What is one way a virtual agent can reduce staff stress?

Automate tasks

Improve call handling times

Increase productivity

Consolidate and share knowledge (correct)

True or false: Virtual Agents can increase staff onboarding time?

<p>False</p> Signup and view all the answers

CMDB and Virtual Agent Quiz

Choose a study mode

Podcast

Questions and Answers

What is the best way to ensure accurate and reliable data in your CMDB?

What is the most effective way to accurately populate a CMDB?

What is one way a virtual agent can reduce staff stress?

True or false: Virtual Agents can increase staff onboarding time?

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