52 Questions
According to Weber's bureaucratic approach, which of the following principles is NOT a key element of the formal organization?
Democracy
According to administrative theory, which of the following principles refers to taking orders from and being responsible to only one superior?
Unity of command
Which of the following is NOT one of the elements of administrative theory according to Fayol?
Equity
According to the concept of line and staff, who are the line personnel in an organization?
Those who work directly to achieve organizational goals
According to classical organization theory, which of the following approaches is based on the concept of planning of work to achieve efficiency, standardization, specialization, and simplification?
Taylor's scientific management approach
Who suggested that to increase the level of trust between management and workers, the advantages of productivity improvement should go to workers, physical stress and anxiety should be eliminated, capabilities of workers should be developed through training, and the traditional 'boss' concept should be eliminated?
Taylor
According to classical organization theory, which of the following principles of scientific management was developed by Taylor for improving productivity?
Science, not rule-of-thumb
According to the neoclassical approach, what was considered more consequential in determining productivity than changes in working conditions?
Social relationships
What is the main difference between Taylor's 'scientific management' and the neoclassical approach?
Focus on work vs focus on workers
According to modern theories, how is an organization defined?
As a designed and structured process
What are some notable characteristics of modern approaches to the organization?
All of the above
Which of the following dimensions refers to the degree of differentiation between units based on the orientation of members, the nature of tasks they perform, and their education and training?
Horizontal differentiation
Which of the following dimensions is characterized by the number of hierarchical levels in the organization?
Vertical differentiation
Which of the following dimensions refers to the degree to which the location of the organization's offices, facilities, and personnel are geographically distributed?
Spatial differentiation
Which of the following refers to the extent to which jobs within the organization are specialized?
Formalization
Which of the following is a factor that determines the extent of centralization or de-centralization in an organizational structure?
Geographical concentration or dispersion of operations
In an organizational structure, what is the role of line employees?
To achieve the basic or strategic objectives of the organization
What is the relationship between line and staff in an organizational structure?
Staff plays a supporting role to line employees
According to the text, what is the purpose of communication in an organization?
To elicit action, exert control, and effect coordination
What is the definition of balance in the context of an organization?
The equilibrium between different parts of the system
According to the text, what is the contingency approach in organizational systems?
Different environments require different organizational relationships for optimum effectiveness
What are the components of organizational structure according to Robbins (1989)?
Complexity, differentiation, and formalization
According to Fayol (1949), members in organizations can communicate directly at the same level of hierarchy with prior intimation to their superiors. This is an example of which principle?
Departmentalization
According to Barkdull (1963), which of the following factors affect the span of control of a manager?
All of the above
Product Departmentalization has the advantage of:
All of the above
De-centralization refers to decision making at:
Lower levels in the hierarchy of authority
According to Taylor's scientific management approach, what is one of the principles for improving productivity?
Standardization and specialization
According to Weber's bureaucratic approach, what is one of the key elements of the formal organization?
Standardization and specialization
According to Fayol's administrative theory, what is one of the principles of the organization?
Management and labour cooperation
According to Weber's bureaucratic approach, which of the following principles is NOT a key element of the formal organization?
Specialization
According to administrative theory, which of the following principles refers to taking orders from and being responsible to only one superior?
Unity of command
According to the concept of line and staff, who are the line personnel in an organization?
Employees who work directly to achieve organizational goals
According to Fayol (1949), members in organizations can communicate directly at the same level of hierarchy with prior intimation to their superiors. This is an example of which principle?
Scalar chain
Which of the following factors determine the extent of centralization or de-centralization in an organizational structure?
All of the above
What is the role of staff in an organizational structure?
To support and provide help to line employees
What is the relationship between line and staff in an organizational structure?
Line and staff have a functional relationship
According to the text, what is the purpose of communication in an organization?
To link decision centers and coordinate
According to the text, what is the socio-technical systems approach based on?
The equilibrium among people, technical system, and environment
According to the text, what does the contingency approach suggest?
Different environments require different organizational relationships
According to the text, what does organizational structure refer to?
The arrangement and interrelationship of component parts and positions
According to the neoclassical approach, what was considered more consequential in determining productivity than changes in working conditions?
The work group
According to classical organization theory, which of the following principles is NOT a key element of the formal organization?
Informal relationships
According to modern theories, how is an organization defined?
A structured process in which individuals interact for objectives
According to the systems approach, what are the five basic, interdependent parts of the organizing system?
The individual, the formal organization, patterns of behavior, role comprehension, and the physical environment
According to the text, what is the purpose of coordination in an organization?
To integrate the objectives and activities of specialized departments
According to the text, what is the main causal factor that could unfavorably affect attitudes and work styles in an organization?
Differences in formality of structure
According to the text, what does the principle of unity of command in an organization state?
Every person in an organization should be responsible to one superior and receive orders from that person only
According to the text, what is the role of hierarchy in facilitating coordination in an organization?
Facilitating vertical coordination of various departments and their activities
According to Fayol (1949), which principle states that responsibility must be accompanied by proper authority?
The Responsibility and Authority Principle
According to Barkdull (1963), which of the following factors affect the span of control of a manager?
All of the above
Which of the following is an advantage of product departmentalization?
All of the above
Which of the following is NOT a common basis for departmentalization?
All of the above
Quiz: Understanding Fayol's Responsibility and Authority Principle Test your knowledge on Fayol's principle of responsibility and authority in organizations. Learn about the importance of proper authority to accompany responsibility and how it impacts task performance. Find out how communication and hierarchy play a role in this principle.
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