Fayol's Responsibility and Authority Principle Quiz
52 Questions
0 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

According to Weber's bureaucratic approach, which of the following principles is NOT a key element of the formal organization?

  • Predictability and stability
  • Specialization
  • Structure
  • Democracy (correct)

    • According to administrative theory, which of the following principles refers to taking orders from and being responsible to only one superior?

  • Unity of direction
  • Scalar chain
  • Centralization
  • Unity of command (correct)

    • Which of the following is NOT one of the elements of administrative theory according to Fayol?

  • Authority and responsibility
  • Stability of tenure of personnel
  • Equity (correct)
  • Discipline

    • According to the concept of line and staff, who are the line personnel in an organization?

    <p>Those who work directly to achieve organizational goals</p> Signup and view all the answers

    According to classical organization theory, which of the following approaches is based on the concept of planning of work to achieve efficiency, standardization, specialization, and simplification?

    <p>Taylor's scientific management approach</p> Signup and view all the answers

    Who suggested that to increase the level of trust between management and workers, the advantages of productivity improvement should go to workers, physical stress and anxiety should be eliminated, capabilities of workers should be developed through training, and the traditional 'boss' concept should be eliminated?

    <p>Taylor</p> Signup and view all the answers

    According to classical organization theory, which of the following principles of scientific management was developed by Taylor for improving productivity?

    <p>Science, not rule-of-thumb</p> Signup and view all the answers

    According to the neoclassical approach, what was considered more consequential in determining productivity than changes in working conditions?

    <p>Social relationships</p> Signup and view all the answers

    What is the main difference between Taylor's 'scientific management' and the neoclassical approach?

    <p>Focus on work vs focus on workers</p> Signup and view all the answers

    According to modern theories, how is an organization defined?

    <p>As a designed and structured process</p> Signup and view all the answers

    What are some notable characteristics of modern approaches to the organization?

    <p>All of the above</p> Signup and view all the answers

    Which of the following dimensions refers to the degree of differentiation between units based on the orientation of members, the nature of tasks they perform, and their education and training?

    <p>Horizontal differentiation</p> Signup and view all the answers

    Which of the following dimensions is characterized by the number of hierarchical levels in the organization?

    <p>Vertical differentiation</p> Signup and view all the answers

    Which of the following dimensions refers to the degree to which the location of the organization's offices, facilities, and personnel are geographically distributed?

    <p>Spatial differentiation</p> Signup and view all the answers

    Which of the following refers to the extent to which jobs within the organization are specialized?

    <p>Formalization</p> Signup and view all the answers

    Which of the following is a factor that determines the extent of centralization or de-centralization in an organizational structure?

    <p>Geographical concentration or dispersion of operations</p> Signup and view all the answers

    In an organizational structure, what is the role of line employees?

    <p>To achieve the basic or strategic objectives of the organization</p> Signup and view all the answers

    What is the relationship between line and staff in an organizational structure?

    <p>Staff plays a supporting role to line employees</p> Signup and view all the answers

    According to the text, what is the purpose of communication in an organization?

    <p>To elicit action, exert control, and effect coordination</p> Signup and view all the answers

    What is the definition of balance in the context of an organization?

    <p>The equilibrium between different parts of the system</p> Signup and view all the answers

    According to the text, what is the contingency approach in organizational systems?

    <p>Different environments require different organizational relationships for optimum effectiveness</p> Signup and view all the answers

    What are the components of organizational structure according to Robbins (1989)?

    <p>Complexity, differentiation, and formalization</p> Signup and view all the answers

    According to Fayol (1949), members in organizations can communicate directly at the same level of hierarchy with prior intimation to their superiors. This is an example of which principle?

    <p>Departmentalization</p> Signup and view all the answers

    According to Barkdull (1963), which of the following factors affect the span of control of a manager?

    <p>All of the above</p> Signup and view all the answers

    Product Departmentalization has the advantage of:

    <p>All of the above</p> Signup and view all the answers

    De-centralization refers to decision making at:

    <p>Lower levels in the hierarchy of authority</p> Signup and view all the answers

    According to Taylor's scientific management approach, what is one of the principles for improving productivity?

    <p>Standardization and specialization</p> Signup and view all the answers

    According to Weber's bureaucratic approach, what is one of the key elements of the formal organization?

    <p>Standardization and specialization</p> Signup and view all the answers

    According to Fayol's administrative theory, what is one of the principles of the organization?

    <p>Management and labour cooperation</p> Signup and view all the answers

    According to Weber's bureaucratic approach, which of the following principles is NOT a key element of the formal organization?

    <p>Specialization</p> Signup and view all the answers

    According to administrative theory, which of the following principles refers to taking orders from and being responsible to only one superior?

    <p>Unity of command</p> Signup and view all the answers

    According to the concept of line and staff, who are the line personnel in an organization?

    <p>Employees who work directly to achieve organizational goals</p> Signup and view all the answers

    According to Fayol (1949), members in organizations can communicate directly at the same level of hierarchy with prior intimation to their superiors. This is an example of which principle?

    <p>Scalar chain</p> Signup and view all the answers

    Which of the following factors determine the extent of centralization or de-centralization in an organizational structure?

    <p>All of the above</p> Signup and view all the answers

    What is the role of staff in an organizational structure?

    <p>To support and provide help to line employees</p> Signup and view all the answers

    What is the relationship between line and staff in an organizational structure?

    <p>Line and staff have a functional relationship</p> Signup and view all the answers

    According to the text, what is the purpose of communication in an organization?

    <p>To link decision centers and coordinate</p> Signup and view all the answers

    According to the text, what is the socio-technical systems approach based on?

    <p>The equilibrium among people, technical system, and environment</p> Signup and view all the answers

    According to the text, what does the contingency approach suggest?

    <p>Different environments require different organizational relationships</p> Signup and view all the answers

    According to the text, what does organizational structure refer to?

    <p>The arrangement and interrelationship of component parts and positions</p> Signup and view all the answers

    According to the neoclassical approach, what was considered more consequential in determining productivity than changes in working conditions?

    <p>The work group</p> Signup and view all the answers

    According to classical organization theory, which of the following principles is NOT a key element of the formal organization?

    <p>Informal relationships</p> Signup and view all the answers

    According to modern theories, how is an organization defined?

    <p>A structured process in which individuals interact for objectives</p> Signup and view all the answers

    According to the systems approach, what are the five basic, interdependent parts of the organizing system?

    <p>The individual, the formal organization, patterns of behavior, role comprehension, and the physical environment</p> Signup and view all the answers

    According to the text, what is the purpose of coordination in an organization?

    <p>To integrate the objectives and activities of specialized departments</p> Signup and view all the answers

    According to the text, what is the main causal factor that could unfavorably affect attitudes and work styles in an organization?

    <p>Differences in formality of structure</p> Signup and view all the answers

    According to the text, what does the principle of unity of command in an organization state?

    <p>Every person in an organization should be responsible to one superior and receive orders from that person only</p> Signup and view all the answers

    According to the text, what is the role of hierarchy in facilitating coordination in an organization?

    <p>Facilitating vertical coordination of various departments and their activities</p> Signup and view all the answers

    According to Fayol (1949), which principle states that responsibility must be accompanied by proper authority?

    <p>The Responsibility and Authority Principle</p> Signup and view all the answers

    According to Barkdull (1963), which of the following factors affect the span of control of a manager?

    <p>All of the above</p> Signup and view all the answers

    Which of the following is an advantage of product departmentalization?

    <p>All of the above</p> Signup and view all the answers

    Which of the following is NOT a common basis for departmentalization?

    <p>All of the above</p> Signup and view all the answers

    Study Notes

    Bureaucratic Approach

    • Weber's bureaucratic approach emphasizes hierarchy, specialization of labor, formal rules and procedures, impersonality, and career advancement based on merit.
    • Not a key element: Informal relationships are not a core focus of bureaucracy.

    Administrative Theory

    • Unity of Command refers to taking orders from and being responsible to only one superior, ensuring clear reporting lines and accountability.

    Fayol's Administrative Theory

    • Elements of administrative theory according to Fayol: Planning, Organizing, Commanding, Coordinating, and Controlling.
    • Not one of the elements: Scientific Management is not included in Fayol's principles.

    Line and Staff Personnel

    • Line personnel are directly involved in the main activities of the organization, such as production, sales, or service.

    Classical Organization Theory

    • Scientific Management emphasizes planning of work, efficiency, standardization, specialization, and simplification.
    • Taylor's Scientific Management was developed for improving productivity by:
      • Scientific Job Design: Analyzing tasks and optimizing work methods for maximum efficiency.
      • Worker Selection and Training: Selecting suitable candidates and providing training to enhance skills.
      • Performance Standards and Incentives: Establishing clear standards and offering rewards based on performance.

    Neoclassical Approach

    • Changes in employee motivation and morale were considered more consequential in determining productivity than changes in working conditions.
    • Key difference from Taylor's Scientific Management: Neoclassical approach incorporated social and psychological factors in organizational behavior.

    Defining an Organization

    • Modern theories define an organization as a system of coordinated activities of two or more people.

    Characteristics of Modern Approaches

    • Systems Approach: Focuses on the interconnectedness of various components within the organization and its environment.
    • Contingency Approach: Recognizes that there's no one-size-fits-all approach, and the best organizational structure and practices vary depending on the situation.
    • Socio-technical Systems Approach: Emphasizes the interplay between technical systems and social factors in achieving organizational effectiveness.

    Organizational Dimensions

    • Differentiation: Degree of variations between units based on members' orientation, tasks, and expertise.
    • Centralization: Number of hierarchical levels in the organization.
    • Spatial Dispersion: Geographic distribution of offices, facilities, and personnel.
    • Specialization: Extent to which jobs within the organization are subdivided into specific tasks.

    Centralization vs. Decentralization

    • Organizational size, complexity, and the nature of tasks are factors determining centralization or decentralization.

    Role of Line and Staff

    • Line employees are responsible for core activities and decision-making within their area of responsibility.
    • Staff provides advisory and support functions to line departments, helping to improve efficiency and effectiveness.
    • Relationship: Staff is typically subordinate to line in terms of authority, but their expertise and advice are essential for line operations.

    Communication in Organizations

    • The purpose of communication in organizations is the exchange of information, fostering cooperation, and building relationships.

    ###Organizational Balance

    • Balance in an organization refers to maintaining a harmonious interplay between various aspects and factors such as structure, processes, and human resources, ensuring effective and sustainable operations.

    The Contingency Approach

    • Contingency approach suggests that the best organizational structure and practices depend on specific factors, like the organization's environment, size, and technology.

    Components of Organizational Structure

    • According to Robbins (1989):
      • Work specialization: Degree to which tasks are divided into separate jobs
      • Departmentalization: Basis by which jobs are grouped together
      • Chain of command: Line of authority in the organization
      • Span of control: Number of subordinates a manager can effectively supervise
      • Centralization: Degree to which decision-making is concentrated at the top
      • Formalization: Degree to which jobs are standardized

    Fayol's Principle of Communication

    • Fayol (1949) emphasized that members can communicate directly at the same hierarchical level with prior intimation to their superiors, promoting transparency and collaboration.

    Factors Affecting Span of Control

    • Barkdull (1963) cited factors that influence a manager's span of control:
      • Experience and expertise of manager and subordinates: More experienced managers can manage larger spans.
      • Complexity and nature of work: More complex tasks require closer supervision.
      • Level of training and motivation of staff: More skilled and motivated subordinates may need less supervision.
      • Availability of support systems and resources: Adequate systems and resources reduce the need for close monitoring.

    Advantages of Product Departmentalization

    • Product departmentalization has the advantage of focusing on specific products or services, enhancing specialization, accountability, and responsiveness to customer needs.

    Basis for Departmentalization

    • Common bases for departmentalization:
      • Function: Grouping jobs based on similar activities.
      • Product: Grouping jobs based on specific products or services.
      • Customer: Grouping jobs based on specific customer segments.
      • Geographic location: Grouping jobs based on geographic regions.
      • Process: Grouping jobs based on the sequence of work processes.
    • NOT a common basis: Personality, as it is not a structured or objective basis for grouping jobs.

    Decentralization and Decision-Making

    • Decentralization refers to decision-making at lower levels of the hierarchy, empowering employees and fostering autonomy.

    Taylor's Principle of Productivity

    • One principle: Scientifically selecting and training workers, matching individuals to tasks based on their abilities and providing appropriate training to enhance their skills.

    Weber's Bureaucratic Approach

    • A key element: Hierarchy of Authority, establishing clear lines of responsibility and reporting relationships.

    Fayol's Administrative Theory

    • A principle: Scalar Chain, representing the chain of command from top management to the lowest level, ensuring clear communication flow.

    Systems Approach to Organization

    • The five basic, interdependent parts of the organization system:
      • Inputs: Resources and information needed for operations.
      • Transformation process: Activities that convert inputs into outputs.
      • Outputs: Products, services, and other results of the transformation process.
      • Feedback: Information from the environment that helps adjust the transformation process.
      • Environment: External factors that influence the organization.

    Coordination in Organizations

    • Purpose of coordination: To synchronize efforts across different units and individuals within an organization, ensuring activities align to achieve common objectives.

    Key Causal Factor in Unfavorable Attitudes

    • Lack of communication and feedback, leading to uncertainty, confusion, and resentment, can negatively influence attitudes and work styles.

    Principle of Unity of Command

    • This principle states that each employee should report to only one superior to avoid conflicting instructions and ensure clear accountability.

    Role of Hierarchy in Coordination

    • Hierarchy acts as a framework for channeling communication flows, assigning responsibilities, providing guidance, and resolving disputes, facilitating effective coordination.

    Fayol's Principle of Responsibility and Authority

    • This principle, "Authority and responsibility must go hand in hand", emphasizes that the authority to make decisions must be accompanied by the responsibility for the consequences of those decisions.

    Studying That Suits You

    Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

    Quiz Team

    Related Documents

    IOPsych notes 2.docx

    Description

    Quiz: Understanding Fayol's Responsibility and Authority Principle Test your knowledge on Fayol's principle of responsibility and authority in organizations. Learn about the importance of proper authority to accompany responsibility and how it impacts task performance. Find out how communication and hierarchy play a role in this principle.

    More Like This

    Use Quizgecko on...
    Browser
    Open
    Browser
    Browser