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Questions and Answers

What are the hours of operation?

11-11

What soda option do we offer?

  • Dr. Pepper
  • Coke (correct)
  • Sprite
  • Pepsi

    • What fish are in the fish dip?

    King and sailfish

    What are the ingredients in the tropical salad?

    <p>Mango, strawberry, kiwi, walnuts, tomato, onion, and avocado</p> Signup and view all the answers

    What salad dressings do we offer?

    <p>Blue cheese, ranch, honey mustard, caesar, balsamic vinaigrette, mango vinaigrette, oil, and vinegar</p> Signup and view all the answers

    Where do the oysters come from?

    <p>Louisiana</p> Signup and view all the answers

    What is the address and phone number?

    <p>17501 Harbour Point Drive / 239-360-2248</p> Signup and view all the answers

    Where is the customer smoking section?

    <p>Downstairs</p> Signup and view all the answers

    List the ways the seafood baskets can be cooked.

    <p>Fried only</p> Signup and view all the answers

    What is the employee policy for meals?

    <p>50% off while working or solo on day off; 25% off with family or friends - food only</p> Signup and view all the answers

    If you have a party of 24 people, how many tickets do you run?

    <p>3</p> Signup and view all the answers

    What sides do we offer?

    <p>Collard greens, rice, beans, coleslaw, french fries, potato salad, and broccoli</p> Signup and view all the answers

    What menu items come with a biscuit?

    <p>Mussels, tacos, plate items</p> Signup and view all the answers

    How many biscuits are in a side order?

    <p>5</p> Signup and view all the answers

    Do the margaritas come with salt?

    <p>True</p> Signup and view all the answers

    What are the two premium vodkas we offer?

    <p>Grey Goose</p> Signup and view all the answers

    List the three call rums we offer.

    <p>Captain Morgan, Wicked Dolphin, and Pusser's</p> Signup and view all the answers

    What are four tequilas we offer?

    <p>Patron, Don Julio, Milagro, Jose Cuervo</p> Signup and view all the answers

    Can you ring in food for yourself to eat without the manager's permission?

    <p>False</p> Signup and view all the answers

    Are the pelican wings actual pelican?

    <p>False</p> Signup and view all the answers

    Can you order a seafood basket grilled or blackened?

    <p>False</p> Signup and view all the answers

    Can you get a po'boy grilled or blackened?

    <p>True</p> Signup and view all the answers

    Can you order a Cuban without mustard?

    <p>False</p> Signup and view all the answers

    Is it only the busser's job to pre-bus?

    <p>False</p> Signup and view all the answers

    Can you order the blackened fish chowder not blackened?

    <p>False</p> Signup and view all the answers

    Can you order conch ceviche without onions?

    <p>False</p> Signup and view all the answers

    Is our conch chowder New England style?

    <p>False</p> Signup and view all the answers

    Should you ask pink or no pink with a bacon double decker?

    <p>False</p> Signup and view all the answers

    Can you walk past trash on the floor?

    <p>False</p> Signup and view all the answers

    Can you or customers vape upstairs?

    <p>False</p> Signup and view all the answers

    As a closing server, there is a good chance you will be written up if the closing duties are not completed properly.

    <p>True</p> Signup and view all the answers

    Is it okay if you do not come in for your scheduled shift when you've released your shift and no one has picked it up?

    <p>False</p> Signup and view all the answers

    List the protein and their prices we offer to up-sell a salad.

    <p>Shrimp-9, Chicken-7, Fish-12</p> Signup and view all the answers

    How many shrimp are in a 1/2 lb of peel and eat shrimp?

    <p>10</p> Signup and view all the answers

    Name a rye whiskey we offer.

    <p>Redemption</p> Signup and view all the answers

    Name two premium scotches we offer.

    <p>Dewar's and Johnny Red/Black or Glenmorangie and Glenlivet 12 yr.</p> Signup and view all the answers

    Describe the crabby bloody mary.

    <p>Old Bay rim, garnish with shrimp, lemon, lime, olive, and bacon</p> Signup and view all the answers

    List the bottled beers we offer.

    <p>Angry Orchard, Land Shark, Budweiser, Corona, Bud Light, Corona Premier, Bud Light Lime, Blue Moon, IPA Space Dust, Red Stripe, Heineken, Kalik, Michelob Ultra, Jai Alai, Miller Lite, Coors Lite, Miller 64, White Claw, Yuengling, Heineken, and Beck's</p> Signup and view all the answers

    Name the draft beers we offer.

    <p>Corona Premier, Yuengling, Islamorada, Black Water, Key West Sunset, Shock Top, Stella, Miller Lite, Land Shark, Ft. Myers Brewing</p> Signup and view all the answers

    How many oysters are in an order of oysters Romanoff?

    <p>4</p> Signup and view all the answers

    How many shrimp are in the 'Key West jumbo pink shrimp' menu item?

    <p>8</p> Signup and view all the answers

    How many conch fritters are in an order?

    <p>6</p> Signup and view all the answers

    What are the ingredients in conch ceviche?

    <p>Cucumber, lime juice, conch, onion, green and red pepper</p> Signup and view all the answers

    What types of cheese do we carry?

    <p>American, Swiss, Provolone, Colby Jack</p> Signup and view all the answers

    What are the ingredients in kimchee slaw?

    <p>Cabbage, pickled ginger, kimchee base, rice vinegar, red pepper, onions, and carrots</p> Signup and view all the answers

    How many mozzarella sticks come in an order?

    <p>5</p> Signup and view all the answers

    How old do you have to be to order from the kids' menu?

    <p>12</p> Signup and view all the answers

    Where do we get our ice cream from?

    <p>Love Boat</p> Signup and view all the answers

    Are the collard greens vegan?

    <p>False</p> Signup and view all the answers

    Is oyster Rockefeller vegan?

    <p>False</p> Signup and view all the answers

    What type of batter do we use for our tacos and onion rings?

    <p>Beer batter</p> Signup and view all the answers

    What type of batter do we use for our fried seafood items?

    <p>Clam fry</p> Signup and view all the answers

    Where do we find our 86'd items and fish of the day?

    <p>White board in kitchen</p> Signup and view all the answers

    List the seafood in the fruitti del mar.

    <p>3 shrimp, 3 scallops, 3 clams, 3 mussels</p> Signup and view all the answers

    What is the difference between a burger and a bacon double decker?

    <p>Bacon double decker is a BLT, one is a burger</p> Signup and view all the answers

    What type of pasta do we use?

    <p>Linguini</p> Signup and view all the answers

    How many shrimp are in a full pound?

    <p>20</p> Signup and view all the answers

    What type of fish do we use in the fish chowder?

    <p>Random fish</p> Signup and view all the answers

    How many onion rings are in a full stack?

    <p>8-10</p> Signup and view all the answers

    What sauce goes with onion rings?

    <p>Spicy mayo</p> Signup and view all the answers

    Are there modifications to seafood baskets?

    <p>False</p> Signup and view all the answers

    Describe the seafood sauce.

    <p>Cocktail, tartar, and lime juice</p> Signup and view all the answers

    What is the Cabbage Creeper?

    <p>The original light rum, Kahlua, pineapple juice, Coco Lopez</p> Signup and view all the answers

    What is in the Reef Cup?

    <p>Vodka, gin, rum, tequila, triple sec, OJ, pineapple juice, and limeade</p> Signup and view all the answers

    What is in the Bahama Mama?

    <p>Wicked Dolphin light/dark and spiced rum, banana liqueur, OJ, pineapple juice, and grenadine</p> Signup and view all the answers

    What is in the Nipper Juice?

    <p>Wicked Dolphin light rum, Licor 43, OJ, PJ (pineapple juice), cranberry juice</p> Signup and view all the answers

    What is in the Goombay Smash?

    <p>Wicked Dolphin coconut and spiced rum, apricot brandy, OJ, PJ, grenadine</p> Signup and view all the answers

    What is in Pete's Pub Blaster?

    <p>Wicked Dolphin coconut, gold, and light rum, banana liqueur, OJ, PJ, grapefruit juice, and grenadine</p> Signup and view all the answers

    What is in the Bermuda Triangle?

    <p>Gosling's dark rum, Wicked Dolphin light rum, Don Q. coconut rum, OJ, PJ, bitters, grenadine</p> Signup and view all the answers

    What is in the Scratch Margarita?

    <p>House tequila, triple sec, OJ, agave nectar, sour mix, salt</p> Signup and view all the answers

    What is in Planter's Punch?

    <p>Wicked Dolphin dark rum, OJ, PJ, grenadine</p> Signup and view all the answers

    What is in Gilligan's Island?

    <p>Tito's, peach liqueur, OJ, frozen strawberry puree</p> Signup and view all the answers

    What is in the Dark and Stormy?

    <p>Gosling's dark rum, Gosling's ginger beer, fresh lime</p> Signup and view all the answers

    What is in the Shell Stopper?

    <p>Mr. Tom's orange vodka, Smirnoff passion fruit and vanilla vodka, passion fruit juice</p> Signup and view all the answers

    What is in the Skinny Mule?

    <p>Tito's vodka and Gosling's diet ginger beer</p> Signup and view all the answers

    What is in the Bushwacker?

    <p>Tito's, light rum, Kahlua, amaretto, Baileys, white creme de coco, frangelico, and milk, on the rocks</p> Signup and view all the answers

    What is in the Pain Killer?

    <p>Pusser's rum, PJ, coconut cream, and OJ</p> Signup and view all the answers

    What is in Cake by the Ocean?

    <p>Mr. Tom's raspberry mint gin, muddled cucumber, mint, and agave nectar soda</p> Signup and view all the answers

    What is in the Bait Trap Bloody Mary?

    <p>Ketel One, shrimp, bacon, pickle, olive, lime, lemon, Florida Bay seasoned rim</p> Signup and view all the answers

    What is Miami Vice?

    <p>Strawberry daiquiri and pina colada</p> Signup and view all the answers

    What is the Aloha Berry?

    <p>?</p> Signup and view all the answers

    What is the Sweet Tart?

    <p>?</p> Signup and view all the answers

    What is in the Ginger Mary Ann?

    <p>Cranberry juice, ginger soda, vodka on the rocks</p> Signup and view all the answers

    What is in the Oyster Rockefeller?

    <p>Oysters, cheese, spinach, breadcrumbs, and bacon</p> Signup and view all the answers

    What is in the oyster mignonette?

    <p>Chilled oysters with mignonette sauce (vinaigrette sauce)</p> Signup and view all the answers

    What is in clams casino?

    <p>Clams, parmesan, breadcrumbs, red pepper</p> Signup and view all the answers

    What is in the steam pot?

    <p>Shrimp, clams, mussels, sausage, crab legs, red potatoes, and corn (1/2 pound each)</p> Signup and view all the answers

    What is in the red fish sandwich?

    <p>Lettuce, tomato, tartar (grilled, blackened, or fried)</p> Signup and view all the answers

    What is in the dirty bird?

    <p>Tarragon mayo, collard greens, provolone</p> Signup and view all the answers

    What is in the sloppy pig?

    <p>Sausage, pulled pork, bacon, onion ring, coleslaw</p> Signup and view all the answers

    What is in the lobster BLT?

    <p>Lobster, bacon, lettuce, tomato, cheese, avocado, spicy mayo</p> Signup and view all the answers

    What is in the Cuban?

    <p>Ham, pulled pork, pepperoni, pickle, mustard, swiss</p> Signup and view all the answers

    What to do when your table moves?

    <p>Tell host, tell kitchen and food runner</p> Signup and view all the answers

    If a guest says they have an allergy, what do you do?

    <p>Tell the manager and chef, also write on the ticket</p> Signup and view all the answers

    What are the dessert selections?

    <p>Rum cake, key lime pie, coconut cream pie, Love Boat ice cream</p> Signup and view all the answers

    Are there gluten-free items listed on the menu?

    <p>True</p> Signup and view all the answers

    What dessert is free on birthdays?

    <p>Key lime pie</p> Signup and view all the answers

    Where to park?

    <p>Sand lot</p> Signup and view all the answers

    What day/time do we have happy hour?

    <p>Never</p> Signup and view all the answers

    How to up-sell a mojito?

    <p>Would you like to upsell to Mr. Tom's Key Lime Rum?</p> Signup and view all the answers

    Study Notes

    Hours of Operation

    • Open daily from 11 AM to 11 PM.

    Beverage Options

    • Coke is the soft drink choice.

    Fish Dip Ingredients

    • Contains king and sailfish.

    Tropical Salad Composition

    • Made with mango, strawberry, kiwi, walnuts, tomato, onion, and avocado.

    Available Salad Dressings

    • Blue cheese, ranch, honey mustard, Caesar, balsamic vinaigrette, mango vinaigrette, oil and vinegar.

    Oyster Origin

    • Oysters sourced from Louisiana.

    Location Details

    • Address: 17501 Harbour Point Drive, Phone: 239-360-2248.

    Smoking Policy

    • Customer smoking section located downstairs.

    Seafood Baskets Preparation

    • Seafood baskets are cooked fried only.

    Employee Meal Policy

    • Employees receive 50% off while working or alone on days off; 25% off with family or friends (food only).

    Party Ticket Policy

    • For a party of 24, run 3 tickets.

    Available Side Dishes

    • Collard greens, rice, beans, coleslaw, French fries, potato salad, and broccoli.

    Biscuit Accompaniments

    • Biscuits served with mussels, tacos, and plate items; 5 biscuits in a side order.

    Margarita Presentation

    • Margaritas are served with salt.

    Premium Vodkas

    • Grey Goose and Ketel One.

    Call Rums Offered

    • Captain Morgan, Wicked Dolphin, and Pusser's.

    Tequila Selection

    • Includes Patron, Don Julio, Milagro, and Jose Cuervo (need to know 3).

    Internal Food Ordering Restrictions

    • Staff cannot ring in food for themselves without a manager's permission.

    Pelican Wings Clarification

    • Pelican wings are not made from actual pelican.

    Seafood Basket Options

    • Seafood baskets cannot be ordered grilled or blackened.

    Po' Boy Options

    • Po' Boy sandwiches can be grilled or blackened.

    Cuban Sandwich Specifics

    • Standard Cuban cannot be made without mustard.

    Pre-Bussing Responsibilities

    • Not solely the responsibility of bussers; everyone must participate.

    Fish Chowder Variation

    • Blackened fish chowder cannot be modified to not be blackened.

    Conch Ceviche Ingredients

    • Must include onions as part of the recipe.

    Conch Chowder Style

    • Not New England style.

    Bacon Double Decker Inquiry

    • Do not ask for pink or no pink; it’s a BLT.

    Cleanliness Protocol

    • Staff cannot walk past trash on the floor.

    Vaping Restrictions

    • Vaping is prohibited upstairs for both staff and customers.

    Closing Duties Compliance

    • Closing servers risk write-ups for incompletion of duties.

    Shift Coverage Expectations

    • Not acceptable to miss a scheduled shift after releasing it if it's not picked up.

    Salad Upsell Protein Options

    • Shrimp - $9, Chicken - $7, Fish - $12.

    Peel and Eat Shrimp Quantity

    • Half pound contains 10 shrimp.

    Rye Whiskey Offered

    • Redemption is the rye whiskey available.

    Premium Scotch Selection

    • Options include Dewar's, Johnny Walker Red/Black, Glenmorangie, and Glenlivet 12-year.

    Crabby Bloody Mary Description

    • Features old bay rim, garnished with shrimp, lemon, lime, olive, and bacon.

    Bottled Beer Selection

    • Includes various brands such as Angry Orchard, Budweiser, Corona, and Miller Lite, totaling 21 options.

    Draft Beer List

    • Features 10 varieties including Corona Premier, Yuengling, and Stella Artois.

    Oysters Romanoff Serving Size

    • Contains 4 oysters per order.

    Key West Jumbo Pink Shrimp Count

    • Consists of 8 shrimp.

    Conch Fritters Quantity

    • An order includes 6 fritters.

    Conch Ceviche Ingredients

    • Includes cucumber, lime juice, conch, onion, and both green and red peppers.

    Cheese Varieties

    • American, Swiss, provolone, and colby jack.

    Kimchee Slaw Components

    • Made from cabbage, pickled ginger, kimchee base, rice vinegar, red pepper, onions, and carrots.

    Mozzarella Sticks Order Size

    • 5 sticks per order.

    Kids Menu Age Requirement

    • Available for children 12 years and older.

    Ice Cream Supplier

    • Ice cream sourced from Love Boat.

    Collard Greens Ingredient Status

    • Not vegan.

    Oyster Rockefeller Composition

    • Contains oysters, cheese, spinach, breadcrumbs, and bacon.

    Food Preparation Batters

    • Tacos and onion rings are coated in beer batter; fried seafood items use clam fry.

    86'd Items and Fish of the Day Location

    • Information found on the whiteboard in the kitchen.

    Fruitti Del Mar Ingredients

    • Comprised of 3 shrimp, 3 scallops, 3 clams, and 3 mussels.

    Burger vs Bacon Double Decker

    • A bacon double decker is a BLT; a burger is distinctively different.

    Pasta Type Used

    • Linguini is the pasta of choice.

    Full Pound Shrimp Count

    • Contains 20 shrimp in a full pound.

    Fish Chowder Ingredient

    • Uses a random selection of fish.

    Full Stack Onion Rings Count

    • An order features 8 to 10 onion rings.

    Sauce Pairing for Onion Rings

    • Served with spicy mayo.

    Modifications for Baskets

    • No modifications allowed for seafood baskets.

    Seafood Sauce Composition

    • Made with cocktail sauce, tartar sauce, and lime juice.

    Specialty Drinks Overview

    • Various signature cocktails with unique ingredient blends, including:
      • Cabbage Creeper: Light rum, Kahlua, pineapple juice, Coco Lopez.
      • Reef Cup: Vodka, gin, rum, tequila, triple sec, orange juice, pineapple juice, limeade.
      • Bahama Mama: Wicked Dolphin light, dark, and spiced rums, banana liqueur, orange juice, pineapple juice, grenadine.
      • And many more creative mixtures.

    Birthday Dessert Offering

    • Guests receive a free key lime pie on their birthdays.

    Parking Information

    • Parking available in the sand lot.

    Happy Hour Status

    • There is no happy hour at the establishment.

    Mojito Upsell Technique

    • Suggest upselling to Mr. Tom's key lime rum while offering a mojito.

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