Family Liaison Officer Policy Overview
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Questions and Answers

What is essential to ensure adequate systems for the selection, management, and deployment of Family Liaison Officers (FLOs)?

  • Welfare management is secondary to deployment logistics.
  • Training must be mandatory for all officers regardless of volunteer status.
  • A record of all officers' past deployments and skills must be maintained. (correct)
  • Specialized knowledge is not necessary for FLOs.

    • What factors might allow an officer to withdraw from the role of a Family Liaison Officer (FLO)?

  • Receiving a higher education qualification.
  • Serious personal reasons affecting their welfare. (correct)
  • Involvement in unrelated administrative work.
  • Desire to change their job function.

    • Which statement is true regarding the training of Family Liaison Officers (FLOs)?

  • Training can be sourced only externally, not internally.
  • Training is optional and not tracked.
  • Officers must undergo accredited training before deployment. (correct)
  • FLO training is conducted solely by the officers themselves.

    • Who is responsible for selecting Family Liaison Officers (FLOs) for deployment?

    <p>The Senior Investigating Officer (SIO) assigns them directly.</p> Signup and view all the answers

    What kind of support do Family Liaison Officers (FLOs) have while performing their duties?

    <p>Regular briefings and access to counselling services.</p> Signup and view all the answers

    What is one of the financial implications mentioned in relation to the Family Liaison Officers (FLO) system?

    <p>The system development will incur some costs managed through the Force training plan.</p> Signup and view all the answers

    Which criterion is expected from officers wishing to train as Family Liaison Officers (FLOs)?

    <p>They must be volunteers with genuine commitment.</p> Signup and view all the answers

    What is the role of Family Liaison Officer Coordinators (FLCs) concerning FLOs?

    <p>To assist with deployment selection and welfare management.</p> Signup and view all the answers

    What is the primary responsibility of a Family Liaison Officer (FLO) during an investigation?

    <p>Support the family while integrating into the investigation team</p> Signup and view all the answers

    Which principle most accurately describes the responsibilities of police officers toward the families of victims?

    <p>The police have a huge responsibility to provide support to victim families.</p> Signup and view all the answers

    What is one objective of the policy regarding family liaison in violent death investigations?

    <p>To achieve four main objectives specified in the policy.</p> Signup and view all the answers

    In which circumstances should family liaison be considered according to the policy?

    <p>In all investigations of unexplained or violent deaths.</p> Signup and view all the answers

    What role should a Family Liaison Officer not take on during their duties?

    <p>Counseling the victim's family</p> Signup and view all the answers

    What document will record the strategy for FLO deployment?

    <p>SIO's policy log</p> Signup and view all the answers

    Who must be notified of any complaints by the family during FLO deployment?

    <p>The SIO and the FLC</p> Signup and view all the answers

    How does the policy address race relations and diversity?

    <p>It highlights the obligations of the service related to race relations.</p> Signup and view all the answers

    How often must each individual FLO attend mandatory de-briefings with the Wellbeing Consultant?

    <p>Every 12 months</p> Signup and view all the answers

    What does the policy imply about the integration of Family Liaison Officers into the investigation team?

    <p>FLOs play an integral role in the investigation team.</p> Signup and view all the answers

    What is the purpose of the bi-annual meetings for trained FLOs?

    <p>To share and gather good practices</p> Signup and view all the answers

    What should be the focus of Family Liaison Officers while offering support to families?

    <p>Considering the family's needs while providing support.</p> Signup and view all the answers

    What must be recorded in the confidential referral file maintained by the FLC?

    <p>Dates of mandatory visits to the consultant</p> Signup and view all the answers

    Under what circumstance can a FLO be re-deployed in their role?

    <p>Only after attending mandatory debriefings</p> Signup and view all the answers

    Who should be present during the bi-annual meetings of trained FLOs?

    <p>The Human Resources Officer HQ</p> Signup and view all the answers

    What will happen during the de-brief at the conclusion of each FLO deployment?

    <p>Discussion of the commitment</p> Signup and view all the answers

    What is the primary purpose of the Instructional Log Booklet that the FLO must commence at the beginning of an enquiry?

    <p>To maintain a record of initial and subsequent instructions from the SIO</p> Signup and view all the answers

    Which of the following is NOT a responsibility of the FLO in relation to record keeping?

    <p>Disclosing all records to the family upon request</p> Signup and view all the answers

    What action should the FLO avoid when using the mobile phone provided by the FLC?

    <p>Sharing the number with other police officers</p> Signup and view all the answers

    How often should the FLO's log be examined by the FLC?

    <p>Regular intervals during the enquiry</p> Signup and view all the answers

    What is a key consideration for records kept by the FLO?

    <p>Future disclosure of all contacts must be taken into account</p> Signup and view all the answers

    What item is NOT mentioned as being issued to the FLO upon deployment?

    <p>Uniform code of conduct</p> Signup and view all the answers

    Which statement accurately describes the support and supervision needs of FLOs?

    <p>Their needs should be addressed as per the Family Liaison Strategy Manual</p> Signup and view all the answers

    What should the FLO do to ensure standards are maintained during their deployment?

    <p>Regularly have their logs monitored by the FLC</p> Signup and view all the answers

    What is the primary responsibility of a Family Liaison Officer (FLO)?

    <p>To maintain contact with the victim and their family.</p> Signup and view all the answers

    Who is designated as the officer in charge of a police investigation?

    <p>Investigating Officer</p> Signup and view all the answers

    Which officer is primarily trained in managing serious or major crime investigations?

    <p>Senior Investigating Officer</p> Signup and view all the answers

    In the context of a crime investigation, who is defined as a suspect?

    <p>A person suspected of involvement based on reasonable grounds.</p> Signup and view all the answers

    What does the acronym MIR stand for in police terms?

    <p>Major Incident Room</p> Signup and view all the answers

    Which officer coordinates the deployment of Family Liaison Officers?

    <p>Family Liaison Coordinator</p> Signup and view all the answers

    What role does the Senior Investigating Officer play in a serious case?

    <p>Is in charge of managing the investigation.</p> Signup and view all the answers

    What is the primary function of the Major Incident Room (MIR)?

    <p>To serve as a central command for serious crime investigations.</p> Signup and view all the answers

    How is the relationship between a victim and Family Liaison Officer fundamentally defined?

    <p>A supportive and communicative relationship.</p> Signup and view all the answers

    What does the acronym S.I.O. signify in a law enforcement context?

    <p>Senior Investigating Officer</p> Signup and view all the answers

    Study Notes

    Financial Implications

    • No additional financial implications from the policy; however, adequate systems needed for selecting, managing, and deploying Family Liaison Officers (FLOs).
    • Systems must include welfare management, risk assessment for each deployment, and individual officer performance development review (PDR) objectives.
    • Development of a suitable FLO system may incur some financial costs, managed under the Force training plan.

    Staffing and Training

    • FLOs must demonstrate professionalism and sensitivity; officer suitability should be carefully considered.
    • Volunteer officers with genuine commitment should undergo training to perform the FLO role.
    • Officers are expected to fulfill the role for an extended period unless serious reasons arise (e.g., welfare issues, role changes, promotions).
    • SBA Police offers both internal and external accredited training for FLOs; divisions must ensure adequate FLO availability for incidents.
    • Family Liaison Coordinators (FLCs) assist with FLO deployment, risk assessment, and welfare issues.

    Selection of Deployment

    • Senior Investigating Officers (SIOs) assess individual FLO capabilities for effective deployment.
    • FLOs have access to support and counseling during deployment, with clear communication lines with FLCs and SIOs, including regular briefings.

    Introduction and Policy Statement

    • Policy aligns with the Human Rights Act 1998 and applies to officers involved in specified investigations warranting FLO deployment.
    • Family liaison is a vital resource for various policing circumstances, especially unexplained or violent deaths.

    General Principles

    • Liaison with families of victims requires significant responsibility and demands by police officers.
    • The overriding principle is to support the family without assuming counseling responsibilities.

    Policy Implications

    • Policy supports the obligation to uphold race relations and diversity.
    • FLO deployment strategies are documented in the SIO's policy log, ensuring recommended procedures are followed.
    • Supervisor or colleague concerns regarding an FLO's role must be addressed promptly.

    Record Keeping and Disclosure

    • FLOs must keep an Instructional Log Booklet and a Family Liaison Officer's Log to document interactions and instructions.
    • Accurate record keeping is critical for effective management and transparency in investigations.
    • All logs should maintain original notes for potential future disclosure.

    Mobile Phone Use

    • FLCs provide FLOs with dedicated mobile phones for deployment use; these phones must be returned upon completion of the assignment.

    Support and Supervision

    • FLOs receive necessary support, focusing on health and welfare, as detailed in the ACPO Family Liaison Strategy Manual.
    • Continuous coordination is vital for effective FLO deployment management, ensuring consistency in the support provided.

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    Description

    This quiz explores the guidelines and significance of the Family Liaison Officer (FLO) as outlined in the Human Rights Act 1998. It is aimed at officers involved in investigations, providing critical insights into the deployment of FLOs in policing. Test your understanding of the policy and its implications for law enforcement.

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