Podcast
Questions and Answers
What is essential to ensure adequate systems for the selection, management, and deployment of Family Liaison Officers (FLOs)?
What is essential to ensure adequate systems for the selection, management, and deployment of Family Liaison Officers (FLOs)?
- Welfare management is secondary to deployment logistics.
- Training must be mandatory for all officers regardless of volunteer status.
- A record of all officers' past deployments and skills must be maintained. (correct)
- Specialized knowledge is not necessary for FLOs.
What factors might allow an officer to withdraw from the role of a Family Liaison Officer (FLO)?
What factors might allow an officer to withdraw from the role of a Family Liaison Officer (FLO)?
- Receiving a higher education qualification.
- Serious personal reasons affecting their welfare. (correct)
- Involvement in unrelated administrative work.
- Desire to change their job function.
Which statement is true regarding the training of Family Liaison Officers (FLOs)?
Which statement is true regarding the training of Family Liaison Officers (FLOs)?
- Training can be sourced only externally, not internally.
- Training is optional and not tracked.
- Officers must undergo accredited training before deployment. (correct)
- FLO training is conducted solely by the officers themselves.
Who is responsible for selecting Family Liaison Officers (FLOs) for deployment?
Who is responsible for selecting Family Liaison Officers (FLOs) for deployment?
What kind of support do Family Liaison Officers (FLOs) have while performing their duties?
What kind of support do Family Liaison Officers (FLOs) have while performing their duties?
What is one of the financial implications mentioned in relation to the Family Liaison Officers (FLO) system?
What is one of the financial implications mentioned in relation to the Family Liaison Officers (FLO) system?
Which criterion is expected from officers wishing to train as Family Liaison Officers (FLOs)?
Which criterion is expected from officers wishing to train as Family Liaison Officers (FLOs)?
What is the role of Family Liaison Officer Coordinators (FLCs) concerning FLOs?
What is the role of Family Liaison Officer Coordinators (FLCs) concerning FLOs?
What is the primary responsibility of a Family Liaison Officer (FLO) during an investigation?
What is the primary responsibility of a Family Liaison Officer (FLO) during an investigation?
Which principle most accurately describes the responsibilities of police officers toward the families of victims?
Which principle most accurately describes the responsibilities of police officers toward the families of victims?
What is one objective of the policy regarding family liaison in violent death investigations?
What is one objective of the policy regarding family liaison in violent death investigations?
In which circumstances should family liaison be considered according to the policy?
In which circumstances should family liaison be considered according to the policy?
What role should a Family Liaison Officer not take on during their duties?
What role should a Family Liaison Officer not take on during their duties?
What document will record the strategy for FLO deployment?
What document will record the strategy for FLO deployment?
Who must be notified of any complaints by the family during FLO deployment?
Who must be notified of any complaints by the family during FLO deployment?
How does the policy address race relations and diversity?
How does the policy address race relations and diversity?
How often must each individual FLO attend mandatory de-briefings with the Wellbeing Consultant?
How often must each individual FLO attend mandatory de-briefings with the Wellbeing Consultant?
What does the policy imply about the integration of Family Liaison Officers into the investigation team?
What does the policy imply about the integration of Family Liaison Officers into the investigation team?
What is the purpose of the bi-annual meetings for trained FLOs?
What is the purpose of the bi-annual meetings for trained FLOs?
What should be the focus of Family Liaison Officers while offering support to families?
What should be the focus of Family Liaison Officers while offering support to families?
What must be recorded in the confidential referral file maintained by the FLC?
What must be recorded in the confidential referral file maintained by the FLC?
Under what circumstance can a FLO be re-deployed in their role?
Under what circumstance can a FLO be re-deployed in their role?
Who should be present during the bi-annual meetings of trained FLOs?
Who should be present during the bi-annual meetings of trained FLOs?
What will happen during the de-brief at the conclusion of each FLO deployment?
What will happen during the de-brief at the conclusion of each FLO deployment?
What is the primary purpose of the Instructional Log Booklet that the FLO must commence at the beginning of an enquiry?
What is the primary purpose of the Instructional Log Booklet that the FLO must commence at the beginning of an enquiry?
Which of the following is NOT a responsibility of the FLO in relation to record keeping?
Which of the following is NOT a responsibility of the FLO in relation to record keeping?
What action should the FLO avoid when using the mobile phone provided by the FLC?
What action should the FLO avoid when using the mobile phone provided by the FLC?
How often should the FLO's log be examined by the FLC?
How often should the FLO's log be examined by the FLC?
What is a key consideration for records kept by the FLO?
What is a key consideration for records kept by the FLO?
What item is NOT mentioned as being issued to the FLO upon deployment?
What item is NOT mentioned as being issued to the FLO upon deployment?
Which statement accurately describes the support and supervision needs of FLOs?
Which statement accurately describes the support and supervision needs of FLOs?
What should the FLO do to ensure standards are maintained during their deployment?
What should the FLO do to ensure standards are maintained during their deployment?
What is the primary responsibility of a Family Liaison Officer (FLO)?
What is the primary responsibility of a Family Liaison Officer (FLO)?
Who is designated as the officer in charge of a police investigation?
Who is designated as the officer in charge of a police investigation?
Which officer is primarily trained in managing serious or major crime investigations?
Which officer is primarily trained in managing serious or major crime investigations?
In the context of a crime investigation, who is defined as a suspect?
In the context of a crime investigation, who is defined as a suspect?
What does the acronym MIR stand for in police terms?
What does the acronym MIR stand for in police terms?
Which officer coordinates the deployment of Family Liaison Officers?
Which officer coordinates the deployment of Family Liaison Officers?
What role does the Senior Investigating Officer play in a serious case?
What role does the Senior Investigating Officer play in a serious case?
What is the primary function of the Major Incident Room (MIR)?
What is the primary function of the Major Incident Room (MIR)?
How is the relationship between a victim and Family Liaison Officer fundamentally defined?
How is the relationship between a victim and Family Liaison Officer fundamentally defined?
What does the acronym S.I.O. signify in a law enforcement context?
What does the acronym S.I.O. signify in a law enforcement context?
Study Notes
Financial Implications
- No additional financial implications from the policy; however, adequate systems needed for selecting, managing, and deploying Family Liaison Officers (FLOs).
- Systems must include welfare management, risk assessment for each deployment, and individual officer performance development review (PDR) objectives.
- Development of a suitable FLO system may incur some financial costs, managed under the Force training plan.
Staffing and Training
- FLOs must demonstrate professionalism and sensitivity; officer suitability should be carefully considered.
- Volunteer officers with genuine commitment should undergo training to perform the FLO role.
- Officers are expected to fulfill the role for an extended period unless serious reasons arise (e.g., welfare issues, role changes, promotions).
- SBA Police offers both internal and external accredited training for FLOs; divisions must ensure adequate FLO availability for incidents.
- Family Liaison Coordinators (FLCs) assist with FLO deployment, risk assessment, and welfare issues.
Selection of Deployment
- Senior Investigating Officers (SIOs) assess individual FLO capabilities for effective deployment.
- FLOs have access to support and counseling during deployment, with clear communication lines with FLCs and SIOs, including regular briefings.
Introduction and Policy Statement
- Policy aligns with the Human Rights Act 1998 and applies to officers involved in specified investigations warranting FLO deployment.
- Family liaison is a vital resource for various policing circumstances, especially unexplained or violent deaths.
General Principles
- Liaison with families of victims requires significant responsibility and demands by police officers.
- The overriding principle is to support the family without assuming counseling responsibilities.
Policy Implications
- Policy supports the obligation to uphold race relations and diversity.
- FLO deployment strategies are documented in the SIO's policy log, ensuring recommended procedures are followed.
- Supervisor or colleague concerns regarding an FLO's role must be addressed promptly.
Record Keeping and Disclosure
- FLOs must keep an Instructional Log Booklet and a Family Liaison Officer's Log to document interactions and instructions.
- Accurate record keeping is critical for effective management and transparency in investigations.
- All logs should maintain original notes for potential future disclosure.
Mobile Phone Use
- FLCs provide FLOs with dedicated mobile phones for deployment use; these phones must be returned upon completion of the assignment.
Support and Supervision
- FLOs receive necessary support, focusing on health and welfare, as detailed in the ACPO Family Liaison Strategy Manual.
- Continuous coordination is vital for effective FLO deployment management, ensuring consistency in the support provided.
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Description
This quiz explores the guidelines and significance of the Family Liaison Officer (FLO) as outlined in the Human Rights Act 1998. It is aimed at officers involved in investigations, providing critical insights into the deployment of FLOs in policing. Test your understanding of the policy and its implications for law enforcement.
