Family Business: Succession and Power Transfer

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Questions and Answers

What is the primary responsibility of CEOs in family businesses?

  • To drive business success by keeping the company competitive and profitable. (correct)
  • To prioritize personal relationships over business strategy.
  • To focus solely on maximizing short-term profits.
  • To maintain family harmony above all else.

What evidence exists regarding the role of CEOs in succession within family-controlled companies?

  • CEOs must handle succession single-handedly.
  • CEO's orchestrate the transition by acting as architects, then let others take over. (correct)
  • CEOs generally ignore the importance of succession planning.
  • Several studies suggest CEOs often delegate succession planning entirely to outside consultants.

What is a common pitfall related to succession in family businesses, as reflected in the story of the Bingham dynasty?

  • Sons are automatically given control regardless of their capabilities.
  • Transferring management to the next generation is prioritized over family leadership and ownership control.
  • The older generation retains too much control, hindering the next generation's leadership. (correct)
  • External advisors are given too much influence in family matters.

What is the main problem that arises when an ownership stake is passed to the next generation but real voting power is not?

<p>It can make a mockery of the presumed transfer of power. (A)</p> Signup and view all the answers

What is the MOST important element for an effective transition across generations of owner-managers?

<p>Congruency in the transfer of power. (D)</p> Signup and view all the answers

What characteristic does the content suggest is common among CEOs who achieve a winning succession?

<p>Prioritizing the company's continuity over personal ego. (B)</p> Signup and view all the answers

What key realization did Samuel Curtis Johnson III of SC Johnson: A Family Company come to?

<p>He needed to be the architect of the transition. (D)</p> Signup and view all the answers

Besides family members, who else was included in Johnson's continuity-construction project team?

<p>Key nonfamily managers. (B)</p> Signup and view all the answers

What did the Johnson family couple with structural business arrangements in their continuity plan?

<p>A soft family culture with subtleties and nuances. (B)</p> Signup and view all the answers

What strategy did Kathy Gardarian employ in her business, Qualis International, when bringing her son Leo into the company?

<p>She fully trusted him to perform challenging tasks. (C)</p> Signup and view all the answers

What is a 'Monarch' CEO exit style characterized by?

<p>Resisting succession and maintaining control indefinitely. (C)</p> Signup and view all the answers

What typically happens to information in a company run by a 'Monarch' type CEO?

<p>It is closely controlled, often through a loyal accountant or CFO. (C)</p> Signup and view all the answers

What potential consequences might occur in a family business if a 'monarch' CEO suddenly dies?

<p>Greed and hidden agendas flourish, resulting in chaos. (C)</p> Signup and view all the answers

What is a central behavior of a 'General' CEO exit style?

<p>Reluctantly leaving office but carefully plotting a return. (A)</p> Signup and view all the answers

What is the likely outcome if a 'General' type CEO continues to 'rule' the family business?

<p>Undermining the capacit of anyone else in the business. (A)</p> Signup and view all the answers

Which of the following is a key action of a 'Governor' CEO exit style?

<p>Publicly setting a departure date to commit to transferring power. (D)</p> Signup and view all the answers

What CEO exit strategy is represented by a leader who starts a new company to continue their work?

<p>Inventor (C)</p> Signup and view all the answers

What is the primary role of the 'Transition Czar' CEO exit type?

<p>To consult during the political processes of a complicated transition. (A)</p> Signup and view all the answers

What action is a Transition Czar CEO particularly suited to perform?

<p>Crafting a succession and continuity plan that divides the business so that siblings in the next generation would remain united in friendship. (D)</p> Signup and view all the answers

Why is keeping the right 'hats' on the right people important for heirs to a transition czar?

<p>It is tricky but worthwhile. (A)</p> Signup and view all the answers

How are CEO spouses typically involved in the process of power transfer in family businesses?

<p>They usually play a key, if often invisible, role. (B)</p> Signup and view all the answers

What statement did the New York Times make regarding the tragic tale of the Louisville Courier-Journal owned by the Bingham family?

<p>There is no single villain, nor a hero or healer. (D)</p> Signup and view all the answers

What unique role does the CEO spouse often play in family businesses?

<p>Steward of the family legacy. (D)</p> Signup and view all the answers

CEO spouses assume different leadership functions. What does it depend on?

<p>Their relationship w/ the CEO, their knowledge of the business, and their commitment to the continuity vision. (A)</p> Signup and view all the answers

What is the primary function of CEO spouses who are known as 'chief trust officers'?

<p>To provide the glue that keeps everyone united through challenges. (C)</p> Signup and view all the answers

How do 'chief trust officers' often balance family and business?

<p>By advocating a family-first agenda. (A)</p> Signup and view all the answers

What is the senior advisor concerned with?

<p>The relationship between family and business. (A)</p> Signup and view all the answers

What action is a free agent likely to take?

<p>Develop an identity separate from the CEO and the family business. (B)</p> Signup and view all the answers

What is a jealous spouse primarily concerned with?

<p>The CEO's love of the business. (D)</p> Signup and view all the answers

Why might a CEO spouse be installed as an interim CEO?

<p>Potential successors are too young. (B)</p> Signup and view all the answers

Flashcards

CEO's responsibility

CEOs must maintain competitiveness and profitability to drive the success of their family business.

CEO Role in Transferring Power

Chief executives should act like architects of the transition, involving engineers, contractors, and advisors for a successful transfer of power.

Dangers of Entrenched CEOs

CEOs who do not make way hinder company's transition across generations.

Congruency in Power Transfer

Congruency involves alignment of management, family leadership, and ownership for effective generational transition.

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Qualities of Succession-Oriented CEOs

Modest, hardworking individuals focused on the company's continuity, not personal gain, lead winning successions.

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Building Companies That Last

Family businesses must focus on long-term continuity, enlisting the right people in top management and the shareholder group.

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Governors in CEO Exit Styles

Setting a public departure date commits leaders to transferring power within a defined timeframe.

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Transition Czar

Transition czars guide the succession process, addressing difficulties and seeking outside advice for smooth generational transitions.

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Roles of CEO Spouse

The CEO spouse has roles such as steward, facilitator, and connection to family unity and legacy in generational transitions.

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Chief Trust Officer Role

Chief trust officers act as healers and communication conduits, balancing family and business needs for family unity.

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Senior Advisor Role

The senior advisor plays the role of keepers, in regards to family's legacy & values.

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Jealous Spouse

Jealous spouses compete with the Family Business for time and affection.

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The “Interim CEO” Spouse

Spouses provide interim leadership given their longer expectancy, for succession after an unexpected death or illness.

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Harmful Leadership Styles

Monarchs and generals harm succession most, denying facts and avoiding nonfamily managers and the next generation.

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Study Notes

Succession and Transfer of Power

  • Family business CEOs are responsible for maintaining competitiveness and profitability
  • They also need to institutionalize the enterprise for future generations

Transferring Power

  • Transferring power requires more than just handing over management responsibilities
  • It also involves passing on family leadership and ownership control
  • Failed successions often result from difficulties in transferring management, leadership, and ownership within a reasonable time frame
  • Ownership can be transferred to minimize estate taxes, but without real voting power or control
  • This makes the presumed transfer of power a formality
  • Management and ownership transfers are crucial for new CEOs, especially in cases of unexpected CEO departure
  • Effective transfer plans must integrate family leadership, ownership control, and company management

The CEO as Architect of Succession and Continuity

  • Successful CEOs in family businesses are modest and focused on the company's continuity rather than personal ego
  • These CEOs ensure the right people are in place within the top management and shareholder group
  • Samuel Curtis Johnson III of SC Johnson realized he had to architect the transition
  • Herbert Fisk Johnson's death in 1928 led to family battles, which prompted Samuel's vow to avoid a similar situation

Continuity-Construction Project Team

  • Samuel assembled a team for the $4.5 billion enterprise, including family members and nonfamily managers
  • The team planned a family and company structure over 10 years with key professionals
  • Continuity planning included meetings, soul-searching, developmental assignments, interim presidents, and legacy trips
  • The plan included wills, shareholder agreements, divisional organization, and an ownership board加州橙县富豪国际的凯西在1988年创立
  • The family coupled structural business elements with their family culture

CEO Exit Styles and the Transfer of Power

  • Based on Sonnenfeld and Spence's research, there are six common CEO exit types
  • Monarch
  • General
  • Ambassador
  • Governor
  • Inventor
  • Transition Czar
  • Samuel Curtis Johnson III retired at 72 after establishing proper governance and strategy

The Monarch

  • Monarchs rule for life and do not expect early departure, assuming they will die with their "crowns" on
  • They often show up at work daily, reversing decisions made by others
  • They hire and fire many aspiring managers, as they do not believe anyone can replace them
  • Monarchs do not discuss succession and believe illness and death happen to others
  • Succession planning never occurs, and information is closely controlled
  • Chaos often follows the monarch's death, leading to greed and agendas that can destroy the company

The General

  • Generals retire with self-discipline but plot a return, hoping the successor will fail
  • They wait for a call to "rescue the unit," returning to take control
  • They may undermine the next generation's managers and continue to rule
  • New responsibilities given by the general are only part-time

The Governor

  • Governors set and publicly announce a departure date, committing to transferring power in a set time frame
  • They enlist key personnel to plan for the transition
  • Antonio L. Ferré of El Nuevo Día is cited as an example

The Inventor

  • Inventors pursue their next dream after building successful systems
  • Jack Bares, CEO of Milbar Corporation, started an engineering company to develop hand tools after succession
  • Frank Mars transferred power to his sons and created a chocolate company named Ethel M

The Transition Czar

  • Transition Czars lead the multiyear transition of succession, adding value to complex family companies
  • Samuel Curtis Johnson III served as a transition czar to ensure successful succession
  • They are aware of the difficulties of changing what they created and need outside advice

The CEO and CEO Spouse: Co-architects of family-business continuity

  • The CEO and their spouse should build institutions, act as trust catalysts, prioritize next-generation development, and help build bridges with stakeholders

Importance of Promoting Trust

  • CEO spouses play a key role in family-controlled corporations
  • Research has largely ignored the CEO spouse, but they play a central role in generational transition
  • CEO spouses act as stewards of legacy, facilitators of communication, and touchstones of emotional intelligence

Unique Roles of the CEO Spouse

  • The CEO spouse assumes a key role in improving relationships between the family and managers and furthering governance of the ownership system
  • Spouses fulfill roles depending on their relationship with the CEO, knowledge of the business, and vision
  • They act as stewards of family legacy, maintain family unity, and instill responsibility within family members

Role Types of the CEO Spouse

  • Several roles emerge when looking at spouses
  • Business Partner
  • Chief Trust Officer
  • Senior Advisor/Keeper of Family Values
  • Free Agent
  • Jealous Spouse
  • Interim CEO

The Chief Trust Officer

  • Chief trust officers provide the glue to unite the family through challenges
  • They manage the balance between family and business by advocating for family-first agendas
  • They have interpersonal skills for family-business continuity and facilitate better decisions

The Senior Advisor/Keeper of Family Values

  • The senior advisor helps children grow up with a sense of the business and instills its values
  • They promote family values that advocate family-business continuity
  • Also, they ensure the family legacy adapts to the present and future

The Free Agent

  • The free agent develops an identity apart from the CEO and business
  • This is out of the belief that there is a need to maintain a separate sense of self
  • This ensures harmony for the family business

The Jealous Spouse

  • Jealous spouses compete with the business for the CEO's time and is very active
  • On the other hand, jealous spouses may provide the motivation for greater delegation and professionalization of the business

The Interim CEO Spouse

  • Female CEO spouses are often called on to provide interim leadership because of their longer life expectancy
  • This response is adaptive to keeping the family business under control across generations

Implications of CEO Exit Styles and CEO Spouse Roles

  • Monarchs and generals are enemies of succession that stonewall in building business sustainability
  • Little hope is maintained, when so many business questions remain unanswered
  • While ambassadors, governors, inventors, and transition czars all allow for a generational transition to be planned, assessed, and executed
  • The CEO spouse can engineer outcome-changing feats
  • CEO spouses feel a special calling and self-awareness in their trust-building role

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