FAM 55.10 Reporting for Duty Check-in Procedures

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Questions and Answers

What is the primary purpose of the CSA Briefing?

To brief the flight attendants on load factor and passenger information (correct)

To review emergency procedures with the flight attendants

To conduct a security search of the aircraft

To discuss the pre-flight checklist with the flight attendants

What is included in the 'Standard Brief'?

Flight Attendant Manual, Compliance, and Security Procedures

Cabin Safety and Security, Crew Communication/CRM, and Emergency Procedures

All of the above (correct)

Only Flight Attendant Manual and Compliance

During the pre-departure announcement, who provides the cabin count?

Flight Attendant 'B'

The Lead Flight Attendant

Flight Attendant 'A' (correct)

The Pilot

What is the purpose of the 'All-Call' during the pre-departure announcement?

To verify that all doors are armed Signup and view all the answers

Who is responsible for briefing with the CSA prior to boarding?

Flight Attendant 'A' Signup and view all the answers

Who is responsible for the safety demonstration on an Airbus A320?

Flight Attendant 'B' Signup and view all the answers

What is the purpose of the pre-flight checklist?

To ensure all necessary safety equipment is present and functional Signup and view all the answers

Where should Flight Attendant 'A' stow their luggage on an A320 aircraft?

OHB FWD of row 5 Signup and view all the answers

During the taxi announcements, what is the purpose of the safety demonstration?

To review the safety features of the aircraft Signup and view all the answers

What is included in the 'Preflight Checklist “E”'?

Assigned jumpseat and equipment, cabin, and safety information cards Signup and view all the answers

What is the purpose of the compliance areas on an Airbus 321?

To designate areas for Flight Attendants to perform safety checks Signup and view all the answers

Who visually verifies that all doors are armed during the pre-departure announcement?

Flight Attendant 'A' Signup and view all the answers

What is the purpose of the crew briefing?

To brief the flight attendants on important safety information and company/department communications Signup and view all the answers

What is the purpose of the security search?

To ensure the safety of the passengers and crew by searching for prohibited items Signup and view all the answers

What is the exception to the gate departure procedure?

Return to the gate and/or jetway Signup and view all the answers

What is included in the 'Preflight Checklist “B”'?

Assigned jumpseat and equipment, unassigned jumpseat(s), and zone B (AFT) emergency equipment Signup and view all the answers

What is announced before the safety demonstration on an Airbus A320?

Cross-check completed Signup and view all the answers

What is the purpose of the 'Must Read' memos?

To ensure compliance with company policies and regulations Signup and view all the answers

What is the purpose of the 'All Doors Verified' announcement?

To verify that all doors are armed Signup and view all the answers

On an Airbus A321NEO, who is responsible for the safety demonstration?

Flight Attendant 'B' Signup and view all the answers

What is the primary responsibility of flight attendants during passenger boarding?

Monitor carry-on items and overhead bin space Signup and view all the answers

Where is the 'A' boarding position located on an A320 aircraft?

FWD Entry Signup and view all the answers

According to the FAM 55.25, what is the correct sequence of boarding positions on an A321NEO aircraft?

A, C, E, D, B Signup and view all the answers

What is the purpose of Child Restraint Systems (CRS) in passenger boarding?

To ensure the safety of children during flight Signup and view all the answers

When do CSA begin boarding customers?

Immediately Signup and view all the answers

What is the role of flight attendants in assisting passengers with stowage of carry-on items?

To assist and monitor Signup and view all the answers

Where is the 'B' boarding position located on an A321 aircraft?

AFT Entry Signup and view all the answers

What is the primary focus of flight attendants during passenger boarding?

Providing customer service Signup and view all the answers

Study Notes

Check-in Procedures

Check in with Captain (if available) within 55 minutes
Update FAM with new revisions, temporary revisions, or bulletins
Check company/department communications via designated programs/postings
Read “Must Read” memos and comply
Attend and participate in Crew Briefing

Preflight Duties

Flight Attendant “A” briefs with CSA prior to boarding regarding load factor, coordinating boarding, and discussing specials
Conduct standard briefing, including Flight Attendant Manual, compliance, cabin safety and security, security procedures, crew communication/CRM, emergency procedures, international operations, and tarmac delay program

Preflight Checklist - All Flight Attendants

Assist with A/C tidying
Conduct security search (as necessary)
Stow crew luggage

Crew Luggage Stowage with FAM

“A” stows luggage in OHB FWD of row 5 (A320, A321, A321NEO)
“B” stows luggage in OHB AFT of row 25 or underneath last row of seats (A320), OHB AFT of row 36 (A321), or OHB AFT of row 36 (A321NEO)
“C” stows luggage in OHB FWD of row 5 (A320, A321, A321NEO)
“D” stows luggage in OHB AFT of row 22 or underneath last row of seats (A320), OHB near Flight Attendant assigned jumpseat (A321), or OHB AFT of row 36 (A321NEO)
“E” stows luggage in OHB near Flight Attendant assigned jumpseat (A321, A321NEO)

Assigned Jumpseats

Ensure shoulder harness, lap belt, seat pan, headrest, flashlight, life vest, and MRT are present and functioning

Preflight Checklist “B”

Check assigned jumpseat and equipment
Check unassigned jumpseat(s)
Check zone B (AFT) emergency equipment
Check AFT PA/Interphone, slide packs, galley equipment, lavatories, food/beverage AFT galley, and drink cart prep
Check ice and beer

Preflight Checklist “C”

A320: Check escape lines and FWD seatbelt extensions
A321: Check FWD seatbelt extensions
A321NEO: Check FWD seatbelt extensions

Preflight Checklist “E”

Check assigned jumpseat and equipment
Check cabin: seatbacks free of trash, tray tables stowed locked, seatbacks in upright position, safety information cards in every seatback pocket, seat cushions and life vests, OHB open and empty, and check for items that don’t belong

A321 Preflight Checklist “E”

Check 2R/2L doors: properly disarmed, slide pressure bottle, and verify handle cover is closed over door control handle
Check 2L PA/Interphone, 2R seatbelt extensions, demo equipment, emergency equipment, and life raft

Preflight Announcements

Prepare doors for gate departure
Make “All-Call” announcement: “All Doors Verified” and provide cabin count (PAX count, infants, and ACMs)

Safety Demonstration

Conduct safety demo on Airbus (A320, A321, A321NEO) before takeoff
“Cross check completed” announcement
Whom: Flight Attendant “B”

Departure and Taxi-Out Procedures

A320 safety demonstration positions: “A”, “C”, “D”, and “B”
A321NEO safety demonstration positions: “A”, “C”, “E”, “D”, and “B”

Compliance Areas

A320: FWD cabin, AFT cabin, galley, and FWD/AFT compliance areas
A321: FWD cabin, mid-cabin, AFT cabin, galley, and FWD/AFT compliance areas
A321NEO: FWD cabin, mid-cabin, AFT cabin, galley, and FWD/AFT compliance areas

Passenger Boarding Procedures

Greet and smile
Monitor carry-on
Assist with stowage of carry-on items and monitor overhead bin space
Child Restraint Systems (CRS)
Seat location

Passenger Boarding Positions

A320: Overwing exit, FWD entry, and AFT entry
A321: FWD entry, exit row 13, exit row 27, and AFT entry
A321NEO: FWD entry, exit row 18, exit row 29, and AFT entry

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Description

This quiz covers the check-in procedures for duty, including checking in with the captain, updating the v-file, and reading 'must read' memos. It is based on the FAM 55.10 reporting for duty guidelines.