Factors to Consider with Waiting Lines

What is the term for the behavior of an arrival who decides to leave after viewing the service facility and the length of the line?

What is the recommended target server utilization level to avoid balking and reneging?

What type of arrival distribution is characterized by a constant rate of arrival?

What is the term for the rule that determines the order in which customers are served?

What is the term for the behavior of an arrival who joins the queue but leaves after some period of time?

What is the primary component of a queuing system?

What is the value of a mechanic's time saved by adding an additional parts clerk?

What is the purpose of adding runners to deliver parts to mechanics?

What is the assumption made about the service processes in this chapter?

What is the discipline of the queue in this waiting line problem?

What is the arrival distribution assumed in this waiting line problem?

What is the purpose of using computer simulation in waiting line problems?

What does an infinite line refer to?

In the context of waiting lines, what is the disadvantage of multiple lines in a busy facility?

How is a single line different from multiple lines in a busy facility?

How does limited line capacity impact the waiting line problem at gas stations, loading docks, and parking lots?

What action might an arrival denied entry into a line at a busy facility take?

What complicates the waiting line problem in addition to service system utilization and waiting line computations?