20 Questions
What is Facebook using artificial intelligence for?
To identify members at risk of self-harm
Where is Facebook testing the AI tool to identify at-risk users?
In the US
How did Facebook previously identify users at risk of suicide?
Relying on other users to report concerning posts
What other concerning content did Mark Zuckerberg mention using algorithms to identify?
Posts by terrorists
What kind of posts can trigger Facebook's pattern-recognition algorithms to recognize if someone is struggling?
Posts containing talk of sadness and pain
What kind of responses from friends can trigger Facebook's pattern-recognition algorithms to recognize if someone is struggling?
Responses with phrases like 'Are you OK' or 'I'm worried about you'
What does Facebook do once a post has been identified by their pattern-recognition algorithms as a signal of someone struggling?
Send it for rapid review to the network's community operations team
What message will Facebook show to users judged to be at risk?
A message advising them how to seek help
What does Facebook do when someone watching a Facebook Live stream clicks a menu option to declare they are concerned?
Displays advice to the viewer about ways they can support the broadcaster
What is the goal of Facebook's latest effort to help at-risk users while they are broadcasting on Facebook Live?
To help at-risk users while they are broadcasting, rather than wait until their completed video has been reviewed
What does Facebook do when a Facebook Live user discusses killing themselves?
Give advice but will not have their stream interrupted
What is the limitation of the new option to contact a choice of crisis counsellor helplines via Facebook's Messenger tool?
Limited to the US for now
What is the reason for the limitation of the crisis counsellor helplines via Facebook's Messenger tool to the US?
To check whether other organisations would be able to cope with demand before expanding the facility
What did Dr. Dan Reiden, executive director of Save.org, say about Facebook's ongoing and future efforts?
Gives him great hope for saving more lives globally from the tragedy of suicide
What did Facebook's lead researcher, Jennifer Guadagno, say about cutting off the stream of a video the moment there is a hint of somebody talking about suicide?
Cutting off the stream too early would remove the opportunity for people to reach out and offer support
What kind of responses from friends can trigger Facebook's pattern-recognition algorithms to recognize if someone is struggling?
Phrases like 'Are you OK?' or 'I'm worried about you'
What is the goal of Facebook's latest effort to help at-risk users while they are broadcasting on Facebook Live?
To provide advice and support to viewers on how to help the broadcaster
What message will Facebook show to users judged to be at risk?
A message advising them how to seek help
What is the reason for the limitation of the crisis counsellor helplines via Facebook's Messenger tool to the US?
To check whether other organizations would be able to cope with demand before expanding the facility
What other concerning content did Mark Zuckerberg mention using algorithms to identify?
Hate speech and bullying
Test your knowledge about Facebook's use of artificial intelligence to identify users at risk of suicide with this quiz. Learn about the algorithms and the process of flagging messages expressing suicidal thoughts on the social network.
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