Exploring E-commerce

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Questions and Answers

Which of the following is a learning objective related to electronic retailing?

  • Describe online real estate services.
  • Classify the primary e-tailing business models. (correct)
  • Describe the delivery of digital products and online entertainment.
  • Discuss cyberbanking and online personal finance.

What is the impact of online travel and tourism services on the industry?

  • Limited availability of travel options online.
  • Decreased customer satisfaction with online services.
  • Increased competition among traditional travel agencies. (correct)
  • Reduced profitability of the travel industry.

What is the primary focus of the online employment market?

  • Providing benefits to job seekers.
  • Connecting job seekers with employers. (correct)
  • Offering limited job opportunities.
  • Limiting the number of participants in the job market.

What is the on-demand delivery of groceries and similar perishable products?

<p>A service that delivers groceries quickly upon request. (C)</p> Signup and view all the answers

What is disintermediation in the context of B2C strategic issues?

<p>The removal of intermediaries from the B2C supply chain. (A)</p> Signup and view all the answers

Which of the following is NOT a learning objective related to electronic retailing?

<p>Discuss the online employment market (C)</p> Signup and view all the answers

What is the impact of online stock-trading services?

<p>Improved efficiency in the stock market (B)</p> Signup and view all the answers

What is cyberbanking?

<p>Online banking services (D)</p> Signup and view all the answers

What are online consumer aids?

<p>Online comparison-shopping aids (C)</p> Signup and view all the answers

What is disintermediation in the context of B2C strategic issues?

<p>The elimination of intermediaries in the supply chain (D)</p> Signup and view all the answers

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Study Notes

Learning Objectives in Electronic Retailing

  • Important learning objectives include understanding online consumer behavior, digital marketing strategies, and e-commerce logistics.

Impact of Online Travel and Tourism Services

  • Online travel services revolutionize the tourism industry by providing consumers with easy access to booking, comparison, and review options, greatly enhancing convenience and information availability.

Focus of the Online Employment Market

  • The online employment market primarily focuses on connecting job seekers and employers through job postings, applications, and recruitment services, facilitating remote and flexible work opportunities.

On-Demand Delivery of Groceries

  • On-demand delivery involves transporting groceries and perishables directly to consumers' homes, utilizing apps for convenience and speed, impacting consumer expectations and shopping habits.

Disintermediation in B2C

  • Disintermediation refers to the removal of intermediaries in the supply chain, allowing producers to sell directly to consumers, which can lead to cost savings and increased efficiency.

Non-Learning Objectives in Electronic Retailing

  • Non-learning objectives may include process-oriented tasks rather than consumer behavior or analytical knowledge relevant to e-commerce.

Impact of Online Stock-Trading Services

  • Online stock-trading services enable individuals to buy and sell securities directly, reshaping investment strategies and democratizing access to financial markets.

Cyberbanking

  • Cyberbanking encompasses a range of online banking services, including account management, money transfers, and financial transactions, enhancing customer convenience and service speed.

Online Consumer Aids

  • Online consumer aids consist of tools and resources designed to assist consumers in making buying decisions, including product reviews, comparison sites, and budgeting calculators.

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