Expert Systems in Training Support Technologies
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Questions and Answers

What are the three elements of expert systems?

  • Knowledge base, decision-making capability, user interface (correct)
  • Data visualization, predictive modeling, human interface
  • Workflow automation, cloud computing, virtual reality
  • Artificial intelligence, machine learning, big data

    • Why did the salespeople like webcasts?

  • For real-time information to assist in customer conversations (correct)
  • For offline viewing convenience
  • For entertainment purposes
  • For social interaction with colleagues

    • What is the main function of groupware software?

  • Providing data analysis tools to users
  • Conducting real-time webinars
  • Managing customer relationships
  • Enabling multiple users to collaborate on documents simultaneously (correct)

    • In what way do expert systems imitate human experts?

    <p>By having a knowledge base and decision-making capability</p> Signup and view all the answers

    What is the primary focus of Module 4 in the training and development methods course at San Mateo Municipal College?

    <p>Traditional Training Methods</p> Signup and view all the answers

    Which technology-based training method is mentioned in the text as a part of the course content?

    <p>Webcasting</p> Signup and view all the answers

    Which type of software enables participants to ask questions during live sessions?

    <p>Virtual classroom software</p> Signup and view all the answers

    What characterizes an electronic performance support system (EPSS)?

    <p>Capturing, storing, and distributing knowledge assets for performance improvement</p> Signup and view all the answers

    What is the purpose of digital collaboration in the workplace?

    <p>To enhance and extend employees' abilities to work together</p> Signup and view all the answers

    What kind of technology is required for digital collaboration?

    <p>Handheld devices and personal digital assistants</p> Signup and view all the answers

    In the context of the text, what is an example of a modern training method that falls under 'E-Learning'?

    <p>Virtual Classrooms</p> Signup and view all the answers

    What type of system is mentioned as providing support for training delivery, support, and administration?

    <p>Groupware</p> Signup and view all the answers

    Which system is NOT explicitly mentioned as being covered in Module 4 on training and development methods?

    <p>Expert Systems</p> Signup and view all the answers

    What technology-based tool could be used for personal transformation according to the learning objectives provided?

    <p>Groupware</p> Signup and view all the answers

    In synchronous communication, what happens between trainers, experts, and learners?

    <p>They interact live and real-time as in face-to-face classroom instruction</p> Signup and view all the answers

    How does digital collaboration benefit employees with regards to geographic proximity?

    <p>It allows employees to work together regardless of their geographic proximity</p> Signup and view all the answers

    Which technology enables synchronous communication like face-to-face classroom instruction?

    <p>Live online courses (virtual classrooms)</p> Signup and view all the answers

    What role does digital collaboration play in employee training?

    <p>It allows employees to access interactive discussion areas and share training content</p> Signup and view all the answers

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