Expert Guide to Submitting High-Quality Slides for Accurate Pathology Results

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Questions and Answers

What should you do if you notice changes in image quality or visible debris while using the IDEXX Digital Cytology software?

  • Restart the IDEXX Digital Cytology computer
  • Contact customer support at 1-800-248-2483 for assistance (correct)
  • Resubmit the slide for interpretation
  • Turn off the instrument using the power switch on the back

How often does IDEXX recommend shutting down and restarting the IDEXX Digital Cytology instrument and its computer?

  • Once per day
  • Once per month
  • Once per week (correct)
  • Only when experiencing technical issues

Can you request a specific pathologist to interpret your slides?

  • Yes, but it will delay the receipt of reports with results and interpretations.
  • Yes, you can request a specific pathologist.
  • No, IDEXX does not offer direct communication with pathologists.
  • No, IDEXX assigns pathologists randomly. (correct)

What should you do if you notice changes in image quality or see visible debris or particles when using the software to preview images?

<p>Call customer support (B)</p> Signup and view all the answers

How often does IDEXX recommend shutting down and restarting the IDEXX Digital Cytology instrument and its computer?

<p>Once a week (D)</p> Signup and view all the answers

Can you direct your case to a specific pathologist?

<p>No (A)</p> Signup and view all the answers

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