Podcast
Questions and Answers
What is the main purpose of the provided call recordings?
What is the main purpose of the provided call recordings?
- To serve as a training resource and library. (correct)
- To showcase individual call styles.
- To demonstrate outdated sales techniques.
- To evaluate the performance of past team members.
What should new team members prioritize when using the call recordings?
What should new team members prioritize when using the call recordings?
- Ignoring the scripts and improvising based on call flow.
- Adopting the exact styles of experienced members.
- Following the current script and process. (correct)
- Focusing on calls from the earliest recordings.
What is a recommended time to listen to the call recordings?
What is a recommended time to listen to the call recordings?
- During team meetings for group analysis.
- During commute, exercise, or other net time. (correct)
- Only during dedicated work hours.
- Only when preparing for a live call.
What should you do after listening to the call recordings?
What should you do after listening to the call recordings?
Besides inbound calls, what other types of calls are included in the material?
Besides inbound calls, what other types of calls are included in the material?
Why is it important to continually review the call recordings?
Why is it important to continually review the call recordings?
What additional resources might contain helpful calls?
What additional resources might contain helpful calls?
What specific call aspect is directly addressed in the recordings?
What specific call aspect is directly addressed in the recordings?
What is included besides full call recordings?
What is included besides full call recordings?
What timeframe do some of the call recordings date back to?
What timeframe do some of the call recordings date back to?
Flashcards
Exit Plan Call Reviews
Exit Plan Call Reviews
A collection of recordings and breakdowns of sales calls for training purposes.
Key to Success
Key to Success
Focus on replicating the established sales script and process.
Inbound Calls
Inbound Calls
Inbound calls are sales calls initiated by potential clients to your business.
Outbound Calls
Outbound Calls
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Maximize Net Time
Maximize Net Time
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Study Notes
- There is a link to a folder containing exit plan call reviews which includes:
- Exit plans
- Inbound calls
- Outbound calls
- Call breakdowns
Training Resources
- Training resources are available to learn how to handle inbound and outbound calls.
- Call examples are from 2020, 2021, and early 2022.
- The scripts may be slightly different in older calls, but consistency remains.
- Map the information in the script with the actual call recordings.
- Follow the script.
- Over time, elements of the script can be dropped to improve your process.
- Calls demonstrate how to handle various situations, including: uninterested people and people happy to talk.
- The process has changed and improved over time to reflect the market.
Call Breakdowns
- There are clear breakdowns of five calls back to back.
- This resource library is continuously updated.
- Learn how to dial inbound and outbound calls effectively.
Learning and Assimilation
- Internalize the information, especially if you're new, to understand the process.
- Ensure to hit key points in the call.
- Use "net time" to listen to the calls (e.g., while commuting, exercising, or doing chores).
- The Tony Robbins link provides further information on this topic.
- The more natural the process becomes, the better and faster the results.
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