Evolution of Public Administration Phases

Which phase of public administration emphasizes the scientific management approach and efficiency?

The human relations phase of public administration disregards the behavior of individuals within organizations.

What significant shift in public administration occurred during the new public management phase?

The __________ phase of public administration challenges traditional views and incorporates diverse perspectives.

Match the following phases of public administration with their characteristics:

Public Administration Phases

The scientific management approach is emphasized during the administrative phase, focusing on efficiency and systematic organization of public services.
The human relations phase in public administration acknowledges the importance of individual behavior and interpersonal relationships, contrary to claims of disregard for these factors.
The new public management phase introduced a significant shift by promoting market-based practices, accountability, and results-oriented management in public services.
A challenge to traditional views in public administration occurs in the postmodern phase, which incorporates diverse perspectives and emphasizes complexity and multiple approaches to governance.

Matching Phases with Characteristics

Administrative Phase: Focus on efficiency and scientific management.
Human Relations Phase: Recognition of the social dynamics within organizations.
New Public Management Phase: Adoption of private sector practices and a focus on performance.
Postmodern Phase: Emphasis on diversity, complexity, and varying governance models.

This quiz explores the various phases of public administration, highlighting key developments such as the scientific management approach and the human relations phase. It also examines the transition to new public management and the challenges to traditional views. Match each phase with its characteristics to enhance your understanding.