41 Questions
How has the perception of leadership changed in the last 50 years?
It has changed dramatically
What gained notoriety in the fire service and was applied to fireground planning and operations?
The Art of War, book by Chinese war lord Sun Tzu
Why must we rely more on a team of leaders rather than a single leader today?
Because situations demand it
What shaped a big part of the baby boomer generation's background?
Information blitz and the effects of a military climate
What is one of the basic reasons firefighters follow their leaders?
They feel compelled through cultural, personal, or organizational pressures
Why might followers with training and experience still feel compelled to obey commands?
Due to cultural and peer pressures
What is a key factor for followers to truly trust their leader's abilities and skills?
Having proof of their leader's capabilities
Why do most rookies have little to no knowledge of actual operations, strategies, and tactics?
They follow their leaders' guidance
Why might individuals in the 'interrogation stage' feel that the organization or leader does not want feedback?
They believe the organization has everything under control
What is a characteristic of people with a general knowledge of operations and policies?
They understand the reasons behind certain operations
What is the first Real Ten Standard Fire Order?
Fight fire aggressively but provide for safety first
What should be established in potentially hazardous situations according to the Real Ten Standard Fire Orders?
To establish lookouts in potentially hazardous situations
What does the 10th Standard Fire Order emphasizes?
Stay alert, keep calm, think clearly, act decisively
What is a key factor for individuals to truly trust their leaders in organizations?
Leaders sharing both info and lack of info with their team
What characterizes bi-directional communication in leadership?
Transfer of pertinent info and the transfer of lack of info up and down the chain of command
What distinguishes informal leaders in an organization?
Performing leadership activities without formal status on a continuing basis
What should leaders focus on when identifying people's strengths?
Identifying what people are best at
What is a key step for a formal leader before an informal leader takes control of a situation?
Know the individuals on your team and their capabilities
What characterizes situational leaders?
Leaders without a formal position but with specific expertise
What concept has influenced many leadership ideals in the fire service?
Military ideals of command and control
What percentage of air carrier mishaps studied by the NTSB occurred on the first day the captain and first officer were together?
73%
According to the study of naval inflight refueling crews, how does crew familiarity impact coordination and performance over time?
Positively on early sorties and negatively later on
How should teams be built?
On a professional level and personal level
What is a warning sign of a dysfunctioning team?
Frequent disagreements and arguments
What is part of the problem with teamwork in the fire service?
It is often not a requirement established by the department
What do humans tend to do when bad things happen and it's life or death?
Resort to over-learned behaviors and lose mental capacity for creativeness
What do warning signs of a dysfunctioning team include?
Open disrespect for team members, their values, and/or possessions
Why is a shared mental model crucial for firefighting teams in emergency situations?
To succeed in difficult emergency situations by understanding overall goals and individual strategies
What can hinder effective coordination and performance for firefighting teams?
Lack of training, planning, briefings, and communications
What is one of the most common and desirable traits in an organization and its leadership?
Consistency
What is almost as bad as rewarding bad behavior?
Rewarding marginal behavior
What has a major role in the success of newly formed or extemporaneous teams?
Department's administrative structure
What type of activities help develop a group into a team by allowing everyone to learn the acceptable norms and values of the organization, the leader, and the team?
Structured activities
What is identified as one of the attributes of falling performance in long-term firefighting teams?
Lack of central leadership
When does a dangerous time called 'transition' occur during a wildland incident?
When the incident becomes too large for 'local' resources
How can unstructured time be used to help form bonds within a firefighting team?
By forming bonds that may or may not carry over onto the emergency scene
What is the importance of establishing systems of communication prior to team formation?
It prevents the team from failing when faced with non-standard situations
What is the purpose of using 'what-ifs' in a team setting?
To combat complacency and provide micro-training opportunities
What does Crew Resource Management (CRM) enable teams to do?
Use micro-training opportunities to increase knowledge and readiness
What is a characteristic of effective long-term teams in stressful situations?
They may lack questions during stressful and nonstandard events
What is the purpose of conducting a critique after an emergency incident?
Clear up confusion, address problems, reinforce successes, and transfer information about strategy, tactics, and decision-making
Make Your Own Quizzes and Flashcards
Convert your notes into interactive study material.
Get started for free
