Podcast
Questions and Answers
Which factor primarily contributed to the initial rapid growth of e-commerce in the mid-1990s?
Which factor primarily contributed to the initial rapid growth of e-commerce in the mid-1990s?
- Slow adoption of Internet technologies by consumers.
- Unreasonable expectations for immediate success. (correct)
- Cautious and measured investments by established businesses.
- Government regulations promoting online sales.
During the economic recession that began in 2008, how did e-commerce perform compared to other sectors of the economy?
During the economic recession that began in 2008, how did e-commerce perform compared to other sectors of the economy?
- E-commerce was entirely unaffected by the recession.
- E-commerce suffered more severely than most of the economy.
- E-commerce contracted less than most of the economy. (correct)
- E-commerce experienced similar rates of contraction as other sectors.
Which of the following activities falls outside the broadest definition of e-commerce as discussed?
Which of the following activities falls outside the broadest definition of e-commerce as discussed?
- A company using a mobile app to manage employee schedules.
- Traditional brick-and-mortar retail sales without any online presence. (correct)
- A business selling products to consumers through a website.
- Businesses trading supplies with other businesses online.
What is the key distinction, if any, between the terms 'e-commerce' and 'e-business' based on the context?
What is the key distinction, if any, between the terms 'e-commerce' and 'e-business' based on the context?
How did industry observers generally portray e-commerce between 2000 and 2003?
How did industry observers generally portray e-commerce between 2000 and 2003?
Which of the following best describes the long-term trend of e-commerce growth relative to the overall economy?
Which of the following best describes the long-term trend of e-commerce growth relative to the overall economy?
A company implements an internal online system to manage its supply chain, improve communication between departments, and streamline the manufacturing process. According to the definition, is this e-commerce?
A company implements an internal online system to manage its supply chain, improve communication between departments, and streamline the manufacturing process. According to the definition, is this e-commerce?
What contributed to coloring perceptions leading to overly gloomy news reports between 2000 and 2003?
What contributed to coloring perceptions leading to overly gloomy news reports between 2000 and 2003?
A stereo speaker manufacturer engages in B2C e-commerce by selling directly to consumers online and in B2B e-commerce by procuring materials from suppliers online. Which of the following best describes a potential third e-commerce activity for this company that falls outside of B2C and B2B?
A stereo speaker manufacturer engages in B2C e-commerce by selling directly to consumers online and in B2B e-commerce by procuring materials from suppliers online. Which of the following best describes a potential third e-commerce activity for this company that falls outside of B2C and B2B?
How has the perception of 'dot-com' businesses changed over time?
How has the perception of 'dot-com' businesses changed over time?
Which of the following is the LEAST likely example of a business process that a company might undertake using Internet technologies as part of e-commerce?
Which of the following is the LEAST likely example of a business process that a company might undertake using Internet technologies as part of e-commerce?
A company decides to streamline its supply chain by implementing a web-based system for managing purchase orders and payments to its suppliers. Which category of e-commerce does this BEST represent?
A company decides to streamline its supply chain by implementing a web-based system for managing purchase orders and payments to its suppliers. Which category of e-commerce does this BEST represent?
A small bakery decides to start selling its goods online directly to individual customers. This activity primarily falls under which category of electronic commerce?
A small bakery decides to start selling its goods online directly to individual customers. This activity primarily falls under which category of electronic commerce?
In the context of e-commerce activities, what is 'e-procurement' most closely associated with?
In the context of e-commerce activities, what is 'e-procurement' most closely associated with?
A company uses Internet technologies to control machinery on the factory floor. How would this be categorized in the context of electronic commerce?
A company uses Internet technologies to control machinery on the factory floor. How would this be categorized in the context of electronic commerce?
Which of the following scenarios BEST exemplifies a company engaging in both B2B and B2C e-commerce?
Which of the following scenarios BEST exemplifies a company engaging in both B2B and B2C e-commerce?
A government agency uses a web portal to solicit bids from various construction companies for a public infrastructure project. This is an example of which type of e-commerce?
A government agency uses a web portal to solicit bids from various construction companies for a public infrastructure project. This is an example of which type of e-commerce?
A company aims to improve its supply chain efficiency using Internet technologies. Which department is MOST likely to lead this initiative?
A company aims to improve its supply chain efficiency using Internet technologies. Which department is MOST likely to lead this initiative?
Flashcards
Electronic Commerce (E-commerce)
Electronic Commerce (E-commerce)
Shopping on the Web, B2B transactions, and internal business processes using Internet technologies.
Electronic Business (E-business)
Electronic Business (E-business)
The use of Internet technologies to transform key business processes.
Dot-com Boom and Bust
Dot-com Boom and Bust
A period of rapid growth in e-commerce followed by a significant downturn around 2000.
World Wide Web (The Web)
World Wide Web (The Web)
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Internet Technologies
Internet Technologies
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E-commerce Resilience
E-commerce Resilience
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Business-to-Business (B2B)
Business-to-Business (B2B)
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Scope of E-commerce
Scope of E-commerce
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Dot-com businesses
Dot-com businesses
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E-commerce Categories
E-commerce Categories
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Business-to-Consumer (B2C)
Business-to-Consumer (B2C)
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E-commerce Business Processes
E-commerce Business Processes
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B2C example
B2C example
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B2B example
B2B example
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Supply Management/Procurement
Supply Management/Procurement
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E-procurement
E-procurement
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Internet-enabled Manufacturing
Internet-enabled Manufacturing
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Study Notes
- Electronic commerce started in the mid-1990s and grew quickly until 2000.
- A major downturn in 2000 led to the "dot-com bust" news stories.
- From 2000-2003, many thought electronic commerce was dying.
- Electronic commerce started to recover in 2003.
- Companies saw sales growth and profits.
- Electronic commerce grew faster than the general economy.
- Electronic commerce was less affected than most of the economy during the 2008 recession.
- Electronic commerce grows more in good times and contracts less in bad times than other sectors.
- Electronic commerce has evolved from a novelty to an important component of global business.
- Electronic commerce includes business-to-business transactions and internal processes, not just online shopping.
- Electronic business is sometimes used when talking about electronic commerce in a broader sense.
- IBM defines electronic business as the transformation of key business processes using Internet technologies.
- Electronic commerce and electronic business are often used interchangeably.
- Electronic commerce includes all business activities using Internet technologies like the Internet, the World Wide Web, and wireless transmissions.
- Companies operating only online are called dot-com or pure dot-com businesses.
Categories of Electronic Commerce
- Categorizing electronic commerce by the types of entities involved is a common way to define online business.
- Five general electronic commerce categories exist; business-to-consumer, business-to-business, transactions and business processes, consumer-to-consumer, and business-to-government.
- Three commonly used categories are consumer shopping on the Web (B2C), transactions between businesses (B2B), and business processes using Internet technologies.
- B2C involves consumers shopping on the Web.
- B2B involves transactions conducted between businesses on the Web.
- Internet technologies support business processes such as selling and purchasing activities
- A company can participate in multiple e-commerce categories.
- A company might sell to consumers (B2C) and purchase materials from other companies (B2B).
- Departments focused on purchase transactions with suppliers are called supply management or procurement.
- B2B electronic commerce is sometimes called e-procurement.
- Activities like hiring, managing, renting facilities, shipping, accounting, customer feedback, insurance, advertising, and designing are increasingly done on the Web.
- Manufacturing processes can be controlled using Internet technologies.
- Communication, control, and transaction-related activities are important parts of electronic commerce.
- Some include these activities in B2B; others call them underlying or supporting business processes.
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