10 Questions
Which of the following is a force changing professional services in the IT industry?
Client sophistication
Which IT specialist is responsible for managing a company's database?
Database administrator
What type of industry is the IT industry considered part of?
Professional services industry
Which professional relationships must IT workers manage according to the text?
Employers, clients, suppliers, others
Which IT specialist is responsible for designing and creating software applications?
Software engineer
Which professional relationship must IT workers manage according to the text?
Employers
What force is NOT mentioned as a factor changing professional services in the IT industry?
Regulation
Which IT specialist is responsible for overseeing the company's local area network (LAN)?
LAN Administrators
What is the term used to describe the ability to outsource modules in professional services?
Outtasking
What type of industry is the IT industry considered part of?
Professional services industry
Study Notes
Ethics in Information Technology
- Public concern about the ethical use of information technology includes:
- E-mail and Internet access monitoring
- Downloading in violation of copyright laws
- Unsolicited e-mail (spam)
- Hackers and identity theft
- Students and plagiarism
- Cookies and spyware
Importance of Ethics in IT
- The general public does not understand the critical importance of ethics as applied to IT
- Important decisions are often left to technical experts
- General business managers must assume greater responsibility for these decisions by:
- Making decisions based on technical savvy, business know-how, and a sense of ethics
- Creating an environment where ethical dilemmas can be discussed openly, objectively, and constructively
Characteristics of IT Professionals
- Profession is a calling that requires:
- Specialized knowledge
- Long and intensive academic preparation
- Professionals:
- Require advanced training and experience
- Must exercise discretion and judgment in their work
- Their work cannot be standardized
- Contribute to society, participate in lifelong training, assist other professionals
- Carry special rights and responsibilities
Test your knowledge of ethical concerns in information technology with this quiz. Explore topics such as e-mail and Internet access monitoring, copyright violation, spam, hacking, identity theft, plagiarism, cookies, and spyware.
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