30 Questions
According to Peter Drucker, a manager is someone who is responsible for the performance of all the people on whom his own performance depends.
True
Peter Drucker has emphasized the importance of mindlessly following orders for business managers.
False
President Ronald Reagan appointed the Tower Commission to investigate the Iran-Iraq war.
False
Reagan stated in his nationally televised address that he takes full responsibility for activities undertaken without his knowledge.
True
Creating a relationship of trust with the boss is not a priority according to Peter Drucker's definition of a manager.
False
Peter Drucker's definition of a manager applies only to business managers, not public managers.
False
The U.S. Army general's report mentioned in the text praised the soldiers and interrogators for their exceptional conduct.
False
Donald Rumsfeld believed that the misconduct within the Army was a result of a large number of individuals betraying the core values.
False
All soldiers and civilians conspired to commit egregious acts of violence against detainees.
False
One journalist pointed out that a majority of soldiers spoke up against the abuse and misconduct.
False
The purpose of the storytelling in the text is to justify and defend the reprehensible deeds committed by some public servants.
False
The U.S. Army general attributed the misconduct to a lack of leadership from top officials to lower ranks, as well as a failure in training and supervision.
True
Line employees who are direct service providers often work closely with officials at higher levels.
False
Street-level bureaucrats make broad policy decisions.
False
Minor cogs in a great machine may feel strong and secure.
False
Operational level decisions are mainly made by officials at higher administrative ranks.
False
Street-level bureaucrats are always supervised in their daily tasks.
False
Officials at higher levels are responsible for making legal, budget, and personnel decisions.
True
The president in the text accepted responsibility for the activities that occurred during his term.
True
Norad and the FAA were well-prepared for the attacks launched against the United States on September 11, 2001.
False
Senator Howard Baker's famous question during the Watergate hearings was about the knowledge and timing of the president's actions.
True
Specialized knowledge does not provide any power in today's information society.
False
In Exodus 18, Moses was advised to recruit subordinates based on their administrative skills.
False
Professional codes often emphasize the importance of confidentiality and privacy rights.
True
During the Tokyo war trials, the concept of negative responsibility held that a superior should not be held guilty for preventable actions by subordinates.
False
Educators are allowed to disclose confidential information about individuals without a compelling professional purpose.
False
The results of two national surveys discussed in Exhibit 4.2 provide an example of managerial responsibility.
True
The obligation of legal compliance mandates that individuals should know the law.
True
A city manager is always directly answerable for every minor action taken by employees in their department.
False
The attacks on September 11, 2001, were a challenge that Norad and the FAA had encountered and trained to meet before.
False
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