Ethics and Social Responsibility Quiz

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Questions and Answers

What is the purpose of the email from the course manager?

To deliver details on midterm averages by Module (correct)

To confirm final exam schedules

To provide information about exam locations

To offer tips for exam preparation

Where can students find their room locations for the final exam?

Online, a few days before the final (correct)

In an email from the course manager

On the exam schedule document

On a bulletin board at the university

What is indicated about the final exam format?

It's a take-home exam

It will be solely multiple-choice

It can vary depending on the course (correct)

It will include a practical component

What is the primary role of laws in society?

To govern actions and ensure social order Signup and view all the answers

Which statement best describes the nature of ethics?

Ethics are subjective and can vary between cultures Signup and view all the answers

When should students expect to receive information about their final exams?

A few days before the exam Signup and view all the answers

What may be included in the breakdown of midterm averages mentioned in the email?

Individual module performance statistics Signup and view all the answers

What is one reason businesses should adhere to ethical practices?

To maintain a good reputation and attract customers Signup and view all the answers

What does the phrase 'Do unto others as you would have them do unto you' represent?

An ethical principle guiding moral behavior Signup and view all the answers

Which information is NOT included in the provided content?

Details about the types of questions Signup and view all the answers

What potential consequence can result from unethical business practices?

Lawsuits and government intervention Signup and view all the answers

What resource is mentioned for checking exam schedules?

An online portal Signup and view all the answers

How should students manage their preparations for the final exams?

Prioritize based on midterm performance Signup and view all the answers

What is a significant reason for management to lead by example in shaping a company's ethical behavior?

Employees will follow their example. Signup and view all the answers

Which approach to ethics relies on shared understanding of company values?

Integrity-based ethics Signup and view all the answers

What is a characteristic of compliance-based ethics?

Increased control through rules and penalties. Signup and view all the answers

How does positive ethics differ from negative ethics?

Positive ethics empowers others to behave ethically. Signup and view all the answers

What is a moral compass in the context of ethics?

A guiding principle for ethical decision-making. Signup and view all the answers

Which of the following is a potential result of compliance-based ethics?

A culture of fear and strict adherence to rules. Signup and view all the answers

What is primarily focused on in integrity-based ethics?

Shared understanding and accountability. Signup and view all the answers

What is the main goal of having a strong ethical framework in an organization?

To create a culture of ethical behavior and accountability. Signup and view all the answers

Can an action be legal but unethical?

Yes, because laws do not address all moral values. Signup and view all the answers

What is the primary difference between compliance-based and integrity-based ethics codes?

Compliance-based focuses on adherence to laws while integrity-based emphasizes internal values. Signup and view all the answers

Why is good ethics considered equal to good business?

It builds customer trust and loyalty. Signup and view all the answers

Which three questions could you ask when faced with an ethical dilemma?

What is the right action, how will it affect others, and how would I feel if I was the other party? Signup and view all the answers

What is the primary role of whistleblowers?

To report illegal or unethical behavior Signup and view all the answers

Which question should be part of an ethical checklist when faced with a dilemma?

Am I breaking any laws? Signup and view all the answers

What does corporate social responsibility (CSR) refer to?

The business initiatives to address social and environmental issues. Signup and view all the answers

What does the 'ethics of justice' primarily focus on?

Ensuring fairness and equality Signup and view all the answers

In the context of stakeholder groups, how does a business demonstrate social responsibility?

By addressing the needs and concerns of multiple stakeholder groups. Signup and view all the answers

What is an important consideration for businesses entering global markets in terms of social responsibility?

Cultural differences and local ethical standards must be respected. Signup and view all the answers

What is an ethical dilemma characterized by?

A choice between equally unsatisfactory alternatives Signup and view all the answers

What is a common misconception about laws and ethics?

All legal actions are ethical. Signup and view all the answers

In terms of ethical orientation, what is the ethics of care focused on?

Reducing harm or suffering Signup and view all the answers

Which aspect should NOT be considered according to the ethical checklist?

Is it cost-effective? Signup and view all the answers

What protection is typically available to whistleblowers?

Protection from retaliation or harm Signup and view all the answers

Why is it important for individuals to commit to being moral and ethical?

To ensure society improves ethically Signup and view all the answers

What is the key message for businesses regarding sustainability efforts?

Measure what you value. Signup and view all the answers

What is one challenge associated with conducting a social audit?

Determining what should be measured and how. Signup and view all the answers

Why is it important for companies to consider cultural sensitivities?

They create a better international partnership. Signup and view all the answers

What should businesses do to recognize and reward sustainability efforts?

Allocate resources effectively. Signup and view all the answers

Which of the following is NOT a step businesses should take to communicate progress?

Disclose all profits to stakeholders. Signup and view all the answers

What is a common misperception about management's focus in business?

Management is indifferent to social issues. Signup and view all the answers

In the context of sustainability, why should businesses allocate resources?

To ensure long-term sustainability efforts are effective. Signup and view all the answers

What can be a potential issue when companies demand social responsibility from international partners?

There may be conflicts with local practices. Signup and view all the answers

Study Notes

Exam Information

The final exam will consist of approximately 85 multiple-choice questions.
Approximately 4 questions will come from each of modules 1-6.
Approximately 12 questions will come from each of modules 7-11.
There will also be 11 short-answer questions, all from modules 7-11.

Midterm Averages

Students should have received an email from the course manager containing the breakdown of their midterm averages by module.
This breakdown is for analysis of strengths and weaknesses.

Course Evaluations

Evaluations of the course and instructor are available online.
The link is: https://perceptions.uwaterloo.ca/
The evaluations should take no longer than 10 minutes to complete.
Evaluations are helpful for students and the instructor.

The module covers ethical and social responsibility topics.

Current News

Facebook CEO Mark Zuckerberg testified before lawmakers about Cambridge Analytica.
A Facebook-Cambridge Analytica data breach lawsuit ended in a settlement.
There were other news items briefly highlighted relating to Facebook.

Topics for Discussion

What is the difference between legal and ethical concepts?
Can something be legal but unethical, or ethical but illegal?
Good ethics are equivalent to good business practices.
What role does leadership play in ensuring ethical decision-making?
What are the differences between compliance- and integrity-based ethics codes?
What three questions should you ask yourself when dealing with an ethical dilemma?
What is corporate social responsibility (CSR)?
Why is CSR good for business?
What is the difference between strategic and pluralist views of CSR?
How does a business measure CSR's impact?
What additional aspects of CSR are relevant in global markets?

Ethics - Legal vs Ethical

Legal standards are determined by law/jurisdiction. Laws govern actions, promote social order, and are enforceable with consequences
Ethics are principles guiding moral behavior (right vs. wrong). Emphasize how we treat each other and personal responsibility.

Ethical Dilemmas

Ethical dilemmas involve difficult choices between unsatisfactory alternatives.
There is a checklist for evaluating ethical dilemmas: is it legal? Is it balanced? How will it make me feel about myself? What if it made news?

Ethics and Decision Making in Business

Good ethics directly correlates with good business.
Good ethical practices foster customer loyalty, good reputation, attract high-performing employees, and reduce legal issues.
Leaders should exhibit excellent ethical behavior: this instills ethical values into employees (tone from the top).
Providing examples of ethical dilemmas like a pharmaceutical company introducing new drugs.

Measurement of Impact

Social audit: systematic process evaluation of a company's social progress.
Triple-bottom line: framework focusing on profitability, environmental, and social factors.
Other accountability measures: Socially conscious investors, Environmentalists, and customers can represent 'watchdogs'.
Sustainable development integrates environmental, economic, and social aspects into development decisions.
Circular economy : A system of production and consumption; involves redesigning our systems to use fewer raw materials and close resource loops.

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Description

This quiz will test your understanding of Module 11, focusing on ethics and social responsibility topics. It covers key concepts, recent events, and the implications of ethical decisions in various contexts. Prepare to evaluate your knowledge and insights on this important subject.