Ethical Decision-Making and Leadership

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Questions and Answers

What is one of the ethical duties that corporations owe to their employees?

  • Creating a competitive work environment
  • Providing unlimited work hours
  • Ensuring a safe workplace (correct)
  • Restricting employee access to information

Which behavior exemplifies an ethical leader according to the text?

  • Communicating expectations transparently (correct)
  • Disciplining employees while breaking the same rule
  • Setting arbitrary deadlines for projects
  • Ignoring company policies when convenient

What should a manager do to encourage ethical behavior among employees?

  • Lead by example and model high standards of conduct (correct)
  • Impose rules without explaining their importance
  • Allow employees to take liberties with company resources
  • Avoid discussing ethical standards openly

Why is transparency important in a workplace?

<p>It enhances understanding and relationships within the company. (C)</p> Signup and view all the answers

How can managers demonstrate fairness to their employees?

<p>By adhering to the same standards they expect from their team (C)</p> Signup and view all the answers

What role does ethical leadership play in employee retention?

<p>Leaders create an environment where employees feel valued (B)</p> Signup and view all the answers

What is an aspect of the manager’s responsibility in terms of employee expectations?

<p>Clearly communicating the company's rules and expectations (B)</p> Signup and view all the answers

What may result from a lack of transparency during major changes in a company?

<p>Increased anxiety and mistrust among employees (D)</p> Signup and view all the answers

What is a consequence of managers failing to model ethical behavior?

<p>Employees may become disenchanted and less ethical (C)</p> Signup and view all the answers

What can ethical leaders do to build a better working relationship with their employees?

<p>Encourage open dialogue and share relevant information (C)</p> Signup and view all the answers

What is an ethical practice for companies during workforce reductions?

<p>Providing workers with a severance package (D)</p> Signup and view all the answers

What constitutes sexual harassment in the workplace?

<p>Both A and B (D)</p> Signup and view all the answers

Under what circumstances does a company become liable for harassment by a peer coworker?

<p>When the harassment occurs recurs after the second report (C)</p> Signup and view all the answers

Which of the following is NOT considered a component of a harassment-free workplace?

<p>Ignoring background status of employees (A)</p> Signup and view all the answers

Which benefit could enhance employee satisfaction outside of monetary compensation?

<p>On-site daycare facilities (D)</p> Signup and view all the answers

What creates a hostile working environment?

<p>Workplace gossip and bullying (C)</p> Signup and view all the answers

Which of the following is a proactive approach to employee well-being?

<p>Offering flextime schedules (D)</p> Signup and view all the answers

How can management create a more satisfying workplace for employees?

<p>By creating a park-like campus (D)</p> Signup and view all the answers

Which responsibility do employers have regarding harassment?

<p>They have an ethical and legal duty to prevent all types of harassment (B)</p> Signup and view all the answers

What is an example of quid pro quo in sexual harassment?

<p>Promising a raise in exchange for a date (C)</p> Signup and view all the answers

What is one major benefit of having happy employees in the workplace?

<p>Increased productivity (B)</p> Signup and view all the answers

Which of the following is a responsibility of the best managers with respect to employee benefits?

<p>To communicate regularly and understand desired perks (A)</p> Signup and view all the answers

What type of employee behavior are employers particularly concerned about monitoring?

<p>Theft of property and data breaches (B)</p> Signup and view all the answers

What is the primary purpose of the business purpose exception in monitoring employee communications?

<p>To track employee communications for legitimate business reasons (A)</p> Signup and view all the answers

Under what condition is employee communication monitoring considered legal?

<p>When employees provide consent (D)</p> Signup and view all the answers

What are some common issues that electronic monitoring seeks to address in the workplace?

<p>Inappropriate behaviors and productivity loss (B)</p> Signup and view all the answers

What might happen to employee morale if monitoring practices are perceived as invasive?

<p>Morale may decrease (C)</p> Signup and view all the answers

What is one of the most significant legal exceptions to monitoring employee communications?

<p>Business purpose exception (B)</p> Signup and view all the answers

What is the general stance of employers regarding monitoring employee use of employer-provided computers?

<p>It is acceptable as the equipment is the property of the employer. (A)</p> Signup and view all the answers

Which behavior is NOT likely to be addressed by electronic monitoring in the workplace?

<p>Employee collaboration on projects (A)</p> Signup and view all the answers

Why might an employer be justified in monitoring an employee's use of company property?

<p>To ensure company resources are used appropriately (C)</p> Signup and view all the answers

When it comes to monitoring personal devices, what plays a crucial role according to the ECPA?

<p>Employee consent can grant monitoring rights. (B)</p> Signup and view all the answers

What is a significant concern employers must address when monitoring employees?

<p>Effects on workplace morale. (D)</p> Signup and view all the answers

What should be included in a reasonable monitoring policy developed by employers?

<p>Policy must limit monitoring to work-related activities. (A)</p> Signup and view all the answers

What is the most common form of drug testing within workplaces?

<p>Testing job applicants. (D)</p> Signup and view all the answers

What does the concept of employment at will enable for both the employee and employer?

<p>Both can terminate the employment arrangement at any time. (C)</p> Signup and view all the answers

What can happen if an employee refuses a drug test?

<p>It could lead to not being hired or losing the job. (C)</p> Signup and view all the answers

What may result if a monitoring policy is perceived as invasive by employees?

<p>A higher turnover rate among high-performing employees. (A)</p> Signup and view all the answers

In terms of monitoring policies, what is critical for maintaining fairness?

<p>Policy should be applied to all employees equally. (A)</p> Signup and view all the answers

How are drug tests characterized in terms of their accuracy?

<p>Tests are considered highly accurate. (C)</p> Signup and view all the answers

Flashcards

Employer's Duty to Employees

An employer's ethical and legal responsibility to provide a secure and respectful workplace for employees.

Ethical Leadership

A manager's responsibility to lead by example and demonstrate ethical behavior in all aspects of their work.

Hypocritical Management

Actions like violating company policy or engaging in dishonest practices while expecting employees to follow rules.

Transparency in the Workplace

Being open and honest with employees about company decisions, rules, and changes.

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Transparent Hiring Practices

Communicating expectations to potential employees during the hiring process.

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Keeping Employees in the Loop

Providing employees with information about important company events and decisions.

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Transparency During Major Changes

Being open and honest with employees during significant changes, like layoffs or plant closings.

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Respectful Treatment of Employees

The concept that employees should be treated with respect and dignity.

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Providing a Safe Workplace

Ensuring that employees have a safe environment to work in, free from hazards.

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Fair Compensation

Paying employees fairly and providing them with fair compensation for their work.

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Ethical responsibility during layoffs

A company's obligation to be fair and responsible in handling situations like layoffs, providing advance notice, severance packages, and job search assistance.

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Workplace Harassment Prevention

The legal and moral duty of employers to create a workspace free from harassment based on factors like sex, race, religion, or disability.

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Quid Pro Quo Harassment

A type of sexual harassment that involves exchanging sexual favors for benefits or promotions.

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Hostile Work Environment Harassment

A type of sexual harassment where unwelcome conduct creates a hostile or offensive workplace environment.

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Supervisor Liability

A company's liability for sexual harassment occurs when a supervisor is involved.

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Coworker Liability

A company's liability for sexual harassment arises typically after a second incident involving a coworker, assuming the first incident was reported.

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Non-Employee Harassment

Harassment can involve individuals who are not employees, such as clients or customers.

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Positive Workplace Culture

Creating a workplace environment that promotes employee well-being and satisfaction, going beyond basic legal requirements.

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Non-Monetary Benefits

Offering non-monetary benefits like flexible schedules, on-site amenities, and extra time off, to improve employee satisfaction and well-being.

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Work-at-Home Programs

A benefit where employees can work remotely, potentially offering cost savings for the company.

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Government Subsidized Benefits

When a company pays for benefits like health insurance and retirement plans, shifting some of the financial burden away from employees.

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Happy Employees = Productivity

Happy employees tend to be more productive, leading to better customer service, lower absences, fewer accidents, and less stress.

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Employee Needs & Communication

Managers who regularly communicate with their workforce are more likely to understand the types of benefits employees value and are more effective in attracting and retaining talent.

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Workplace Threats and Monitoring

Employers have valid concerns about workplace threats, such as theft, data breaches, inappropriate behavior, and violence, and often seek to minimize these risks through monitoring.

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Privacy and Technology

Monitoring employees' use of company technology, such as computers, phones, and the internet, raises ethical and legal questions about privacy.

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Electronic Monitoring Devices

Devices like cameras, microphones, and software allow extensive monitoring of employees' activities in the workplace.

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Business Purpose Exception

Employers can monitor employee communications, such as emails and phone calls, if it serves a legitimate business purpose, such as preventing fraud or misconduct.

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Consent Exception

If employees consent to monitoring their communications, it is generally legal for employers to do so.

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Monitoring Company Property

Employers are generally permitted to monitor the use of their own property, including company computers, laptops, and cell phones, as part of workplace policies.

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Balancing Security and Privacy

Employers must balance the need for workplace security with respecting employees' privacy rights.

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Monitoring company-owned computers

Companies can monitor employee activity on employer-provided computers, even at home, because the computer is company property.

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Monitoring personal devices

Employers might monitor personal devices (like phones) if the employee consents to it.

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Reasonable Monitoring Policy

A monitoring policy should clearly state how and why monitoring occurs, focusing on work-related activities.

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Communicating Monitoring Policy

The monitoring policy must be communicated to all employees to ensure everyone is aware of the rules.

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Drug Testing

Drug testing is most common during the hiring process.

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Refusing a Drug Test

Applicants or employees can refuse to take a drug test, but this can lead to not being hired or being fired.

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Employment At Will

The concept of 'employment at will' allows either the employer or employee to terminate the employment relationship without cause.

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Accuracy of Drug Tests

Drug tests are considered highly accurate, making legal challenges difficult.

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Legitimate Reason for Drug Testing

A company must have a legitimate reason for drug testing, such as safety concerns or job requirements.

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Communicating Drug Testing Policy

Employees should be informed about the drug testing policy and understand the consequences of refusing a test.

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Study Notes

Ethical Decision-Making and Leadership

  • A corporation has a duty to employees to create a responsible work environment, including safety, fair compensation, dignity, and respect for privacy.
  • Managers are key in ethical leadership, acting as role models and mentors to employees.
  • Managers should model ethical behavior, not violating company policies or laws, showing transparency, and communicating clearly.
  • Leaders need to communicate company rules, relevant information as well as good and bad news.
  • Transparency is particularly important during times of significant change. Ethical leadership involves proactive rather than reactive strategies (like giving advance notice of difficult changes).

Workplace Environment and Working Conditions

  • Ethical companies show concern for employees' well-being beyond the workplace.
  • Workers thrive in environments where management demonstrates respect and value.
  • Employees are happier when they like their work environment, feel valued, and are supported with benefits such as on-site amenities, flexible schedule options, and other company-supplied support programs.
  • Companies that help in the aspects of reducing stress and burnout positively affect productivity across the board.
  • Companies that actively help their employees show concern for workers and cultivate a better work environment.

Workplace Free of Harassment

  • Employers must maintain a workplace free of harassment based on protected status (sex, race, religion), disability, or other protected traits.
  • Sexual harassment encompasses quid pro quo harassment (for example getting promotions for sexual favors) and hostile work environment harassment (example of inappropriate behavior that creates a negative work atmosphere/environment).
  • Harassers can be supervisors, peers, or even external parties, increasing company liability.

Monitoring in the Workplace

  • Employers may monitor aspects of employee activity using technology (e.g., computers, phone).
  • The "business purpose exception" and "consent exception" permit employee monitoring in specific situations.
  • Employers are legally allowed to monitor company-owned equipment, but often face limitations when monitoring personal equipment(e.g. personal phones/devices).
  • Employers should have a reasonable monitoring policy that is clear, communicated and applies reasonably and consistently.

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