Pausing Your Subscription

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Questions and Answers

What is the monthly fee for the Travel Upgrade Add-On?

  • $24.95
  • $19.95 (correct)
  • $15.95
  • $9.95

How long can a customer pause their subscription service at one time?

  • 6 months
  • 1 month
  • 3 months (correct)
  • 12 months

Which of the following is NOT a step required to pause the service?

  • Contact the support team
  • Continue paying any modem rental fees
  • Stop paying the Travel Add-On fee (correct)
  • Unpause the service when ready

How many 3-month pauses are customers allowed per year?

<p>2 (D)</p> Signup and view all the answers

What is the main purpose of the Travel Upgrade Add-On?

<p>To allow customers to pause their subscription service (B)</p> Signup and view all the answers

Which group is likely to benefit the most from the Travel Upgrade Add-On?

<p>Seasonal workers and RV travelers (B)</p> Signup and view all the answers

What must a customer do to resume their subscription service after pausing it?

<p>Contact the support team again (A)</p> Signup and view all the answers

What might a customer experience while on a seasonal break without internet?

<p>No need to pay for services not in use (D)</p> Signup and view all the answers

Flashcards

Travel Upgrade Add-On

An add-on service allowing customers to pause their internet subscription for temporary breaks.

Pause Subscription

Temporarily halting internet service while keeping the modem active.

Modem Rental Fee

Cost for renting the internet modem.

6 Months Per Year

Maximum time allowed for pausing internet service per year.

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$19.95 per month

Cost of the "Travel Upgrade Add-On" service.

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Support Team

The customer service team responsible for pausing and unpausing internet services.

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3-month pause periods

Duration of one pause within the 6-month limit.

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Unpause Service

Reactivating internet service after a pause.

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Study Notes

Nomad Internet Travel Upgrade Add-On

  • Nomad Internet offers a Travel Upgrade Add-On for flexibility
  • Allows pausing internet subscription service
  • Ideal for RV travelers, digital nomads, and seasonal workers
  • Avoids paying for unused service
  • Cost: $19.95 per month
  • Pauses available for up to 6 months per year (two 3-month pauses)
  • Modem remains active during pause, ready to reconnect
  • Emphasizes flexibility and freedom

Pausing Service Steps

  • Contact [email protected] to pause
  • Continue paying $19.95 monthly add-on fee and modem rental (if applicable).
  • Pause for up to 3 months at a time, twice a year (max 6 months)
  • Contact [email protected] to unpause service

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