Pausing Your Subscription
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Questions and Answers

What is the monthly fee for the Travel Upgrade Add-On?

  • $24.95
  • $19.95 (correct)
  • $15.95
  • $9.95
  • How long can a customer pause their subscription service at one time?

  • 6 months
  • 1 month
  • 3 months (correct)
  • 12 months
  • Which of the following is NOT a step required to pause the service?

  • Contact the support team
  • Continue paying any modem rental fees
  • Stop paying the Travel Add-On fee (correct)
  • Unpause the service when ready
  • How many 3-month pauses are customers allowed per year?

    <p>2</p> Signup and view all the answers

    What is the main purpose of the Travel Upgrade Add-On?

    <p>To allow customers to pause their subscription service</p> Signup and view all the answers

    Which group is likely to benefit the most from the Travel Upgrade Add-On?

    <p>Seasonal workers and RV travelers</p> Signup and view all the answers

    What must a customer do to resume their subscription service after pausing it?

    <p>Contact the support team again</p> Signup and view all the answers

    What might a customer experience while on a seasonal break without internet?

    <p>No need to pay for services not in use</p> Signup and view all the answers

    Study Notes

    Nomad Internet Travel Upgrade Add-On

    • Nomad Internet offers a Travel Upgrade Add-On for flexibility
    • Allows pausing internet subscription service
    • Ideal for RV travelers, digital nomads, and seasonal workers
    • Avoids paying for unused service
    • Cost: $19.95 per month
    • Pauses available for up to 6 months per year (two 3-month pauses)
    • Modem remains active during pause, ready to reconnect
    • Emphasizes flexibility and freedom

    Pausing Service Steps

    • Contact [email protected] to pause
    • Continue paying $19.95 monthly add-on fee and modem rental (if applicable).
    • Pause for up to 3 months at a time, twice a year (max 6 months)
    • Contact [email protected] to unpause service

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