Podcast
Questions and Answers
What is the monthly fee for the Travel Upgrade Add-On?
What is the monthly fee for the Travel Upgrade Add-On?
- $24.95
- $19.95 (correct)
- $15.95
- $9.95
How long can a customer pause their subscription service at one time?
How long can a customer pause their subscription service at one time?
- 6 months
- 1 month
- 3 months (correct)
- 12 months
Which of the following is NOT a step required to pause the service?
Which of the following is NOT a step required to pause the service?
- Contact the support team
- Continue paying any modem rental fees
- Stop paying the Travel Add-On fee (correct)
- Unpause the service when ready
How many 3-month pauses are customers allowed per year?
How many 3-month pauses are customers allowed per year?
What is the main purpose of the Travel Upgrade Add-On?
What is the main purpose of the Travel Upgrade Add-On?
Which group is likely to benefit the most from the Travel Upgrade Add-On?
Which group is likely to benefit the most from the Travel Upgrade Add-On?
What must a customer do to resume their subscription service after pausing it?
What must a customer do to resume their subscription service after pausing it?
What might a customer experience while on a seasonal break without internet?
What might a customer experience while on a seasonal break without internet?
Flashcards
Travel Upgrade Add-On
Travel Upgrade Add-On
An add-on service allowing customers to pause their internet subscription for temporary breaks.
Pause Subscription
Pause Subscription
Temporarily halting internet service while keeping the modem active.
Modem Rental Fee
Modem Rental Fee
Cost for renting the internet modem.
6 Months Per Year
6 Months Per Year
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$19.95 per month
$19.95 per month
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Support Team
Support Team
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3-month pause periods
3-month pause periods
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Unpause Service
Unpause Service
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Study Notes
Nomad Internet Travel Upgrade Add-On
- Nomad Internet offers a Travel Upgrade Add-On for flexibility
- Allows pausing internet subscription service
- Ideal for RV travelers, digital nomads, and seasonal workers
- Avoids paying for unused service
- Cost: $19.95 per month
- Pauses available for up to 6 months per year (two 3-month pauses)
- Modem remains active during pause, ready to reconnect
- Emphasizes flexibility and freedom
Pausing Service Steps
- Contact [email protected] to pause
- Continue paying $19.95 monthly add-on fee and modem rental (if applicable).
- Pause for up to 3 months at a time, twice a year (max 6 months)
- Contact [email protected] to unpause service
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