ESC-Gap Model Components Overview

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Questions and Answers

Which component of the ESC-Gap model assesses the organization's resources and processes?

  • Organisational Capabilities (correct)
  • Performance Analysis
  • Gap Analysis
  • Business Strategies

What does Gap Analysis in the ESC-Gap model primarily focus on?

  • Identifying industry trends
  • Formulating business strategies
  • Evaluating stakeholder satisfaction
  • Highlighting discrepancies between reality and expectations (correct)

Which of the following is considered an internal stakeholder of an organization?

  • General Public
  • Suppliers
  • Customers
  • Employees (correct)

What is the primary purpose of performance analysis in the ESC-Gap model?

<p>To evaluate business performance against environmental demands (C)</p> Signup and view all the answers

In stakeholder analysis, what defines key stakeholders?

<p>Individuals or groups who can influence business strategy (A)</p> Signup and view all the answers

Which of the following is a step involved in implementing strategies within the ESC-Gap model?

<p>Choosing the best strategic option (C)</p> Signup and view all the answers

Which aspect is NOT part of the macro-environment in the ESC-Gap model's examination?

<p>Competition in the industry (D)</p> Signup and view all the answers

What are strategic options primarily concerned with in the ESC-Gap model?

<p>Bridging the performance gaps identified (A)</p> Signup and view all the answers

What best defines the concept of a Strategic Business Unit (SBU)?

<p>A segment that independently serves a distinct product/market. (C)</p> Signup and view all the answers

Which strategy level primarily focuses on decisions made within specific functions like R&D or marketing?

<p>Functional strategy (A)</p> Signup and view all the answers

In the context of the ESC-Gap Model, which elements are examined for relationships and gaps?

<p>Environment, strategy, capabilities, and performance (D)</p> Signup and view all the answers

What is the primary function of values in the strategy formulation process?

<p>To influence internal and external stakeholder engagement (C)</p> Signup and view all the answers

Which of the following best describes the relationship between strengths and weaknesses in the internal environment?

<p>Strengths can help mitigate weaknesses in a strategy. (D)</p> Signup and view all the answers

What characterizes functional strategies compared to corporate strategies?

<p>Functional strategies focus on specific operational functions. (B)</p> Signup and view all the answers

What does a gap analysis primarily identify within an organization?

<p>The discrepancies between current performance and desired performance. (D)</p> Signup and view all the answers

Which statement about the internal environment is true?

<p>It encompasses resources, capabilities, and organizational structure. (D)</p> Signup and view all the answers

What does corporate strategy primarily focus on in a multi-business organization?

<p>Actions related to the firm's objectives and resource allocation (B)</p> Signup and view all the answers

Which of the following is NOT a consideration when judging the suitability of a strategy?

<p>Compatibility with societal values and ethics (A)</p> Signup and view all the answers

What is one key component to assess when determining the feasibility of a strategy?

<p>The required expertise and access to resources (C)</p> Signup and view all the answers

Which aspect of a strategy does acceptability primarily evaluate?

<p>Desirability among the company's stakeholders (D)</p> Signup and view all the answers

How does sustainability influence strategic decision-making?

<p>It raises questions about the long-term impact on stakeholders and the community. (A)</p> Signup and view all the answers

What does the gap analysis process help identify in strategic management?

<p>The difference between desired and actual performance outcomes (D)</p> Signup and view all the answers

In stakeholder analysis, what is considered a significant outcome of a successful strategy?

<p>Balanced outcomes that satisfy multiple stakeholder interests (A)</p> Signup and view all the answers

Which factor is most closely related to the internal environment when assessing a company's strategy?

<p>Organizational culture and employee skillsets (A)</p> Signup and view all the answers

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Study Notes

ESC-Gap Model Components

  • The ESC-Gap model focuses on the relationship between Environment, Strategy, Capabilities, and performance.
  • The model begins by examining the environment of the organization, including the industry environment and macro-environment.
  • It then assesses business strategies by examining the organization's vision, mission, values, and stakeholder expectations.
  • Organizational capabilities are analyzed through an assessment of the organization's resources and processes.
  • Performance analysis evaluates the business's performance relative to environmental demands, organizational capabilities, and stakeholder expectations.
  • Gap analysis highlights shortcomings between performance and expectations.
  • The model identifies strategic options to bridge the gaps.
  • Decision making involves evaluating strategic options and selecting the best option for implementation.
  • Implementation involves putting the chosen strategy into action.

Key Stakeholders

  • Stakeholders are individuals or groups with an interest in the organization's business strategy.
  • Key stakeholders can influence the organization's business strategy.
  • External stakeholders include customers, unions, special-interest groups, creditors, suppliers, government, and the general public.
  • Internal stakeholders include employees, investors, management, and the board of directors.

Levels of Strategy

  • Business-level strategy focuses on strategic business units (SBUs) and the individual product/market segments served by each SBU.
  • SBUs are distinct, independent units with unique environments.
  • Functional strategy is developed for individual functional operations (e.g., R&D, marketing, production, finance).
  • Functional strategies are tactical decisions guided by overall strategic considerations.
  • Corporate strategy determines the composition of the business portfolio for multi-business organizations/corporations.
  • Corporate strategy decisions concern objectives, resource allocation, and coordination of strategies among SBUs.

Values and Strategy

  • Values are essential in strategy formulation, connecting the internal environment (values, goals, resources, capabilities, structure) with the external environment (stakeholders, general environment, competitive environment).
  • These connections reveal an organization's strengths, weaknesses, opportunities, and threats.

Gap Analysis

  • The ESC-Gap model examines the relationships and gaps between Environment, Strategy, Capabilities, and performance.

Evaluating Strategic Directions

  • Suitability assesses how well the strategy aligns with the organization's situation, findings of the SWOT analysis, and organizational culture.
  • Feasibility examines the availability of resources (expertise, technology, materials) to achieve the strategy.
  • Acceptability considers whether the strategy meets stakeholder expectations, risk levels are acceptable, and a desirable level of return is possible.

Strategy in Action

  • The strategy development process, structuring, resourcing, strategic change, and actual practice are crucial for successful implementation.

Sustainability

  • Businesses increasingly consider their social and ecological responsibilities and ethical impact on stakeholders and the community.
  • The long-term sustainability of a business may be affected by its social and ecological impact.

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