10 Questions
What is the primary objective of stakeholder and citizen participation in urban service planning?
To incorporate people's attitudes and perceptions in the planning process
What is the term used to describe the difference between users' expectations and users' perception of service quality?
User satisfaction gap
What is the purpose of a land use forecast in urban service planning?
To project the future demand for services
What is the term used to describe the process of measuring users' satisfaction with an existing service?
Perceived service quality measurement
What is the primary objective of a gap analysis in urban service planning?
To identify the existing gaps in service provision
What is the term used to describe the process of prioritizing services based on their relative importance?
Relative importance/priority
What is the primary objective of engineering design in urban service planning?
To design the service infrastructure
What is the term used to describe the process of identifying the projected requirements of a service?
Identification of Projected requirements
What is the primary objective of plans evaluation in urban service planning?
To evaluate the effectiveness of the plan
What is the term used to describe the process of incorporating people's attitudes and perceptions in the planning process?
Stakeholder and citizen participation
Test your knowledge on the Environmental Impact Assessment process, including mitigation, reporting, review, decision-making, and post-monitoring. Learn about the steps involved in assessing and managing the environmental consequences of a project.
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