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Environmental Impact Assessment Process

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Questions and Answers

What is the primary objective of stakeholder and citizen participation in urban service planning?

To identify the financial viability of a project

To incorporate people's attitudes and perceptions in the planning process (correct)

To evaluate the current state of infrastructure coverage

To determine the carrying capacity of a service

What is the term used to describe the difference between users' expectations and users' perception of service quality?

Acceptance

User satisfaction gap (correct)

Willingness to pay

Perceived service quality

What is the purpose of a land use forecast in urban service planning?

To identify the financial viability of a project

To evaluate the current state of infrastructure coverage

To project the future demand for services (correct)

To determine the carrying capacity of a service

What is the term used to describe the process of measuring users' satisfaction with an existing service?

Perceived service quality measurement Signup and view all the answers

What is the primary objective of a gap analysis in urban service planning?

To identify the existing gaps in service provision Signup and view all the answers

What is the term used to describe the process of prioritizing services based on their relative importance?

Relative importance/priority Signup and view all the answers

What is the primary objective of engineering design in urban service planning?

To design the service infrastructure Signup and view all the answers

What is the term used to describe the process of identifying the projected requirements of a service?

Identification of Projected requirements Signup and view all the answers

What is the primary objective of plans evaluation in urban service planning?

To evaluate the effectiveness of the plan Signup and view all the answers

What is the term used to describe the process of incorporating people's attitudes and perceptions in the planning process?

Stakeholder and citizen participation Signup and view all the answers