Environmental Impact Assessment Process
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Questions and Answers

What is the primary objective of stakeholder and citizen participation in urban service planning?

  • To identify the financial viability of a project
  • To incorporate people's attitudes and perceptions in the planning process (correct)
  • To evaluate the current state of infrastructure coverage
  • To determine the carrying capacity of a service

What is the term used to describe the difference between users' expectations and users' perception of service quality?

  • Acceptance
  • User satisfaction gap (correct)
  • Willingness to pay
  • Perceived service quality

What is the purpose of a land use forecast in urban service planning?

  • To identify the financial viability of a project
  • To evaluate the current state of infrastructure coverage
  • To project the future demand for services (correct)
  • To determine the carrying capacity of a service

What is the term used to describe the process of measuring users' satisfaction with an existing service?

<p>Perceived service quality measurement (D)</p> Signup and view all the answers

What is the primary objective of a gap analysis in urban service planning?

<p>To identify the existing gaps in service provision (C)</p> Signup and view all the answers

What is the term used to describe the process of prioritizing services based on their relative importance?

<p>Relative importance/priority (C)</p> Signup and view all the answers

What is the primary objective of engineering design in urban service planning?

<p>To design the service infrastructure (D)</p> Signup and view all the answers

What is the term used to describe the process of identifying the projected requirements of a service?

<p>Identification of Projected requirements (B)</p> Signup and view all the answers

What is the primary objective of plans evaluation in urban service planning?

<p>To evaluate the effectiveness of the plan (A)</p> Signup and view all the answers

What is the term used to describe the process of incorporating people's attitudes and perceptions in the planning process?

<p>Stakeholder and citizen participation (C)</p> Signup and view all the answers

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