Entrepreneurship Chapter 11: Marketing Strategies
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Questions and Answers

What is the first step in the process that entrepreneurial firms use to identify their customers?

  • Crafting a brand
  • Selecting a target market
  • Segmenting the market (correct)
  • Establishing a unique market position

What is the purpose of segmenting the market?

  • To establish a unique market position
  • To identify a firm's customers (correct)
  • To select a target market
  • To define a brand

What is the outcome of the three-step process used by entrepreneurial firms?

  • Identification of a brand
  • Establishment of a unique market position (correct)
  • Creation of a marketing strategy
  • Identification of customers

What is the second step in the process that entrepreneurial firms use to identify their customers?

<p>Selecting a target market (D)</p> Signup and view all the answers

What is the role of the three-step process in entrepreneurial firms' marketing efforts?

<p>To identify and appeal to customers (C)</p> Signup and view all the answers

What do entrepreneurial firms need to do to succeed, according to the passage?

<p>Address the question of who their customers are (C)</p> Signup and view all the answers

What is a brand to a company?

<p>The set of attributes people associate with the company (D)</p> Signup and view all the answers

What is the primary goal of brand management?

<p>To monitor the integrity of the brand (D)</p> Signup and view all the answers

How can a firm establish a brand?

<p>Through a series of techniques, including advertising and social media (B)</p> Signup and view all the answers

What is a benefit of having a strong brand?

<p>Over 50% of consumers are more likely to buy a product (A)</p> Signup and view all the answers

What is part of a company's brand?

<p>Its name, logo, website design, and social media presence (D)</p> Signup and view all the answers

Why do consumers prefer to buy from a known and trusted brand?

<p>Because of its reputation and perceived value (C)</p> Signup and view all the answers

What is the primary message conveyed by the price a company charges for its products/services?

<p>A message to its target market (D)</p> Signup and view all the answers

What is value-based pricing based on?

<p>What consumers are willing to pay (D)</p> Signup and view all the answers

What is the purpose of advertising?

<p>To persuade customers to buy a product (A)</p> Signup and view all the answers

What is a disadvantage of advertising?

<p>Has low credibility (D)</p> Signup and view all the answers

Which pricing method adds a markup percentage to a product's cost?

<p>Cost-based pricing (A)</p> Signup and view all the answers

What is promotion in marketing?

<p>The activities that communicate the merits of a product/service (B)</p> Signup and view all the answers

What is the primary decision a firm needs to make regarding distribution?

<p>Whether to sell its products directly to consumers or through intermediaries (B)</p> Signup and view all the answers

What is the primary benefit of selling direct to customers?

<p>Maintaining control of the distribution and sales process (C)</p> Signup and view all the answers

What is the main difference between selling direct and selling through intermediaries?

<p>The level of control over the distribution and sales process (C)</p> Signup and view all the answers

What is the purpose of a firm's sales process?

<p>To identify prospects and close sales (A)</p> Signup and view all the answers

What is a common mistake made by some companies regarding sales?

<p>Not having a formal sales process (A)</p> Signup and view all the answers

What is the primary benefit of having a formal sales process?

<p>Having identifiable steps to identify prospects and close sales (A)</p> Signup and view all the answers

What is the benefit of mapping the sales process?

<p>To provide a standard method for a firm's employees to use (A)</p> Signup and view all the answers

What can be improved with a well-thought-out sales process and follow-through?

<p>Company's sales performance (A)</p> Signup and view all the answers

What often happens when companies lose an important sale?

<p>An important step in the sales process was missed or mishandled (A)</p> Signup and view all the answers

Why is it better to have a well-thought-out approach to prospecting customers and closing sales?

<p>Because it improves sales performance (B)</p> Signup and view all the answers

What is the purpose of continuous improvement in the sales process?

<p>To analyze and refine the sales process (B)</p> Signup and view all the answers

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