Podcast
Questions and Answers
What distinguishes entrepreneurs from small-business owners?
What distinguishes entrepreneurs from small-business owners?
Which type of entrepreneur is characterized by starting and selling multiple businesses?
Which type of entrepreneur is characterized by starting and selling multiple businesses?
What is a common motivation for individuals to pursue entrepreneurship?
What is a common motivation for individuals to pursue entrepreneurship?
Which entrepreneur aimed to provide nutritious school meals as part of societal improvement?
Which entrepreneur aimed to provide nutritious school meals as part of societal improvement?
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What characteristic is often found in successful entrepreneurs?
What characteristic is often found in successful entrepreneurs?
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What is one of the steps to start a new business?
What is one of the steps to start a new business?
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Intrapreneurship refers to what concept within established companies?
Intrapreneurship refers to what concept within established companies?
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Which option identifies a potential challenge for entrepreneurs?
Which option identifies a potential challenge for entrepreneurs?
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What percentage of U.S. companies are represented by small businesses?
What percentage of U.S. companies are represented by small businesses?
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Which of the following is a common reason for the failure of small businesses?
Which of the following is a common reason for the failure of small businesses?
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What is one significant benefit for franchisees in a franchising arrangement?
What is one significant benefit for franchisees in a franchising arrangement?
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According to the Small Business Administration, how many employees can a small business have at most?
According to the Small Business Administration, how many employees can a small business have at most?
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What can negatively impact a franchisor's brand image?
What can negatively impact a franchisor's brand image?
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Which section is NOT essential to include in a strong business plan?
Which section is NOT essential to include in a strong business plan?
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What is one of the challenges that small businesses commonly face?
What is one of the challenges that small businesses commonly face?
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What role do franchisees perform in a franchising arrangement?
What role do franchisees perform in a franchising arrangement?
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What is a primary advantage of franchising for new entrepreneurs?
What is a primary advantage of franchising for new entrepreneurs?
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How does government support typically assist entrepreneurs?
How does government support typically assist entrepreneurs?
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What role does intrapreneurship play within organizations?
What role does intrapreneurship play within organizations?
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Which financing source is characterized by borrowing funds that must be paid back with interest?
Which financing source is characterized by borrowing funds that must be paid back with interest?
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What is meant by the term 'skunkworks' in a corporate context?
What is meant by the term 'skunkworks' in a corporate context?
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Which of the following is NOT a common reason people pursue entrepreneurship?
Which of the following is NOT a common reason people pursue entrepreneurship?
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What is a feasibility analysis primarily used for in entrepreneurship?
What is a feasibility analysis primarily used for in entrepreneurship?
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What distinguishes a serial entrepreneur from a classic entrepreneur?
What distinguishes a serial entrepreneur from a classic entrepreneur?
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What defines exclusive distribution intensity?
What defines exclusive distribution intensity?
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Which component does NOT belong to an information system?
Which component does NOT belong to an information system?
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What is a key characteristic of merchant wholesalers?
What is a key characteristic of merchant wholesalers?
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Which of the following best describes non-store retailing?
Which of the following best describes non-store retailing?
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What summarizes the concept of 'Big Data'?
What summarizes the concept of 'Big Data'?
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What is the role of logistics in distribution?
What is the role of logistics in distribution?
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Which of the following represents an example of disruptive innovation?
Which of the following represents an example of disruptive innovation?
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Which of the following is NOT a type of retailing?
Which of the following is NOT a type of retailing?
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What defines admired companies according to common characteristics?
What defines admired companies according to common characteristics?
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Which statement best describes social responsibility in business?
Which statement best describes social responsibility in business?
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What role do stakeholders play in a business?
What role do stakeholders play in a business?
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What is a major concern that businesses face regarding ethics?
What is a major concern that businesses face regarding ethics?
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Which act emphasizes corporate transparency and accountability in ethics?
Which act emphasizes corporate transparency and accountability in ethics?
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What is one of the ethical compliance standards outlined by the U.S. Sentencing Commission?
What is one of the ethical compliance standards outlined by the U.S. Sentencing Commission?
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How has technology influenced the business environment?
How has technology influenced the business environment?
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What is a potential implication of high-profile corporate scandals?
What is a potential implication of high-profile corporate scandals?
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What is a key responsibility of ethics compliance officers within organizations?
What is a key responsibility of ethics compliance officers within organizations?
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At which stage of moral development do individuals primarily act based on self-interest?
At which stage of moral development do individuals primarily act based on self-interest?
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Which of the following is NOT part of the three-pronged approach to Corporate Social Responsibility (CSR)?
Which of the following is NOT part of the three-pronged approach to Corporate Social Responsibility (CSR)?
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How can ethical dilemmas in the workplace be exemplified?
How can ethical dilemmas in the workplace be exemplified?
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What is a significant consequence of misaligned incentives in business practices?
What is a significant consequence of misaligned incentives in business practices?
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Which of the following statements best describes the postconventional stage of moral development?
Which of the following statements best describes the postconventional stage of moral development?
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Which skill is essential for fundraisers to ensure ethical practices in nonprofit organizations?
Which skill is essential for fundraisers to ensure ethical practices in nonprofit organizations?
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Why is trust considered a vital factor in ethical business practices?
Why is trust considered a vital factor in ethical business practices?
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Study Notes
Key Concepts from Chapter 1: The Changing Face of Business
- Business refers to all profit-seeking activities that provide goods and services
- Includes for-profit businesses and not-for-profit organizations that focus on public service instead of profit
- Factors of production include land (natural resources), labor (human effort), capital (technology, tools), and entrepreneurship (willingness to take risks)
- The private enterprise system, also known as capitalism, is where businesses are privately owned and operate for profit; relies on private property, profits, freedom of choice, and competition
- Historical eras of business in the U.S. include a colonial period, industrial revolution, an age of industrial entrepreneurs, a production era, marketing era, relationship era, and a social era
- Current workforce trends include an aging workforce, diverse workforce, changing nature of work, and flexibility and mobility; innovation through collaboration is also a trend
Skills for Today's Managers
- Vision: Ability to see future needs and lead a company
- Critical Thinking: Analyzing information to solve problems
- Creativity: Developing innovative solutions
- Leadership: Guiding organizations through change and motivating employees
Characteristics of Admired Companies
- Admired companies generally have strong profits, consistent growth, quality products, ethical practices, and social responsibility
Review Questions
- What are the primary objectives of a business?
- Describe the major types of economic systems and their differences.
- How has technology influenced the evolution of business?
- Identify and explain the importance of stakeholders in a business
- Standard of living: The amount of goods/services people can buy with their income
- Quality of Life: General well being like healthcare, environment & safety
- Stakeholders: Individuals or groups affected by business decisions
- Insourcing: Assigning functions internally(production)
- Outsourcing: Contracting functions to external firms
Ethical and Societal Concerns
- Businesses face pressure to act ethically and consider societal impacts
- Social responsibility aims to enhance society's welfare
The Contemporary Ethical Environment
- High-profile corporate scandals have underscored the need for ethical conduct
- Companies like Starbucks & Coca-Cola demonstrate how to integrate ethics into business practices
Corporate Responsibility and Compliance Programs
- The U.S. Sentencing Commission Guidelines outline minimum standards for ethical compliance; includes assigning high-level personnel to oversee ethics, conducting training programs, monitoring compliance, and enforcing ethical codes
- Ethics compliance officers play a key role in implementing programs, detecting & deterring wrongdoing
Individual Ethics and Moral Development
- Personal ethics and moral reasoning evolve through stages, as proposed by Kohlberg
- Preconventional: Self-interest driven
- Conventional: Societal expectations
- Postconventional: Personal principles
On-the-Job Ethical Dilemmas
- Employees often face ethical dilemmas, such as conflicts between personal and organizational interests or pressure to meet performance quotas
Corporate Social Responsibility (CSR) Approaches
- Many companies adopt a three-pronged approach to CSR: philanthropy, risk management, and creating value
Fundraisers and Ethical Careers
- Fundraisers need strong communication, organization, & leadership to manage relationships with donors
- They need to uphold high ethical standards
Economic Challenges Facing Business Today
- Microeconomics focuses on individual and business behavior in specific markets (e.g., supply, demand, pricing)
- Macroeconomics examines the broader economy (e.g., GDP, inflation, unemployment rates)
- Economic indicators help gauge the economy's health; include GDP, inflation, and unemployment rates
- Business cycles include expansion, peak, recession, and recovery, and these cycles impact consumer behavior, business strategies and employment levels
Competing in World Markets
- Nations trade to capitalize on each other's strengths
- Trade is measured by a nation's balance of trade (exports minus imports) and balance of payments (total money flow in and out of a country)
- Trade barriers include economic restrictions, legal and political barriers
- Efforts to reduce trade barriers include international agreements & organizations like the WTO
Forms of Business Ownership and Organization
- Small businesses are instrumental in job creation, innovation and economic growth (99.7% of U.S companies)
- They drive economic growth by offering unique products & services and adapting to consumer needs
- Common reasons for small business failure include management challenges, inadequate financing and regulatory challenges
Franchising
- Franchising allows for business expansion using others' investment and access to new geographic areas
- Franchisees benefit from an established brand, model & ongoing support. This can be viewed as a lower risk way to start a business.
- Challenges exist for franchisees in maintaining compliance with existing brand standards. Franchisors also have risks from the performance of franchisees
Forms of Private Business Ownership
- Sole Proprietorship: Business owned by one individual with full control and liability for all debts.
- Partnership: Ownership by two or more, offering shared resources and expertise but with unlimited personal liability.
- Corporation: A separate legal entity with limited liability. Raising funds by selling stock (double taxation)
- Special types of Corporations (e.g., S-corp & LLC) often have specific tax implications.
- Public Ownership: Government-run businesses provide essential services
- Collective Ownership (Cooperatives): Owned by groups of people or businesses to share resources.
Corporate Structure and Management
- Different types of corporations: Domestic, foreign & alien
- Corporations operate under a charter (legal document outlining name, purpose and structure)
- Stakeholders, Boards of Directors, and Corporate Officers set corporate policies, manage operations.
Mergers and Acquisitions (M&A)
- Mergers and Acquisitions (M&A) refers to different business combination structures that can result in completely new companies or entities.
- Vertical Mergers: Combine companies at different production stages
- Horizontal Mergers: Combine companies in the same industry for wider market reach
- Conglomerate Mergers: combine unrelated companies for diversification
Joint Ventures
- Shared ownership/funding to pursue a specific project.
- Can reduce risks involved in doing business in new countries.
Starting Your Own Business – The Entrepreneurship Alternative
- Entrepreneurs seek opportunities and start businesses to fulfill needs.
- Entrepreneurship is different from small business ownership as it focuses on growth/expansion
- Types of Entrepreneurs include classic entrepreneurs, serial entrepreneurs and social entrepreneurs
- Reasons for choosing entrepreneurship include independence, financial success, job security, and improved quality of life
- Environmental factors that support entrepreneurship include globalization, education, and information technology
Production and Operations Management
- Operations management transforms resources into goods and services efficiently, focusing on maximizing productivity and optimizing resources.
- Production Systems include Mass production (creating identical items), Flexible production (creating various items on same line) & Customer driven production (creating only with customer orders)
- Production Processes include analytic production (breaking things into parts) & synthetic production (combining parts into products)
- Planning involves processes (e.g., layouts; make, buy, lease), selecting suppliers, and inventory control (JIT, MRP)
- Quality Control Methods (e.g., 6 Sigma and ISO standards)
Customer-Driven Marketing
- Marketing involves creating, communicating, delivering, and exchanging offerings for providing value to customers and society
- The marketing concept is a customer-centric approach focused on fulfilling customer needs
- Not-for-profit & nontraditional marketing are used to meet non-profit needs and different interests
- Market Segmentation divides a large market into smaller, more manageable segments
- Consumer behavior influences marketing strategies
- Relationship marketing focuses on building long-term relationships for customer loyalty and cost savings
Product and Distribution Strategies
- Product strategy combines features and services to meet customer needs, and includes concepts like Convenience, Shopping, Specialty, & Unsought products
- Products progress through a life cycle (Introduction, Growth, Maturity, Decline) and organizations must adapt their strategies to maintain success in each phase
- Distribution refers to moving products from producers to customers, and is often facilitated by channels such as direct or indirect sales
Wholesaling and Retailing
- Wholesalers sell products to retailers and not to end consumers
- Retailers engage directly with consumers
Using Tech to Manage Information
- Disruptive innovation and Industry 4.0 are reshaping business practices
The Financial System
- The financial system moves money from savers to users, using direct and indirect methods.
- Securities (e.g., stocks, bonds, and money market instruments) represent claims on future income
- Financial Institutions (e.g., banks, insurance companies, and mutual funds) play a critical role within the system
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Description
Test your knowledge about the key differences between entrepreneurs and small business owners. This quiz covers topics such as the characteristics of entrepreneurs, motivations for starting a business, and common challenges faced in entrepreneurship. Perfect for anyone interested in understanding the dynamics of small business ownership!