Enterprise Information Systems Quiz
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Questions and Answers

What primarily drives competitive advantage in businesses using technology?

  • The cost of the technology
  • The technology itself
  • How businesses utilize the technology (correct)
  • The popularity of the technology

Enterprise applications are designed to store information in separate locations throughout the organization.

False (B)

Name one type of enterprise application.

Packaged applications

The emergence of the __________ firm is one of the reasons why Enterprise Information Systems (EIS) are important.

<p>digital</p> Signup and view all the answers

Match the following business roles with their primary function:

<p>Operations = Managing daily activities Finance = Budgeting and financial analysis Sales = Customer relationship management</p> Signup and view all the answers

Which of the following is NOT among the five reasons for the importance of EIS?

<p>Increased manual processes (C)</p> Signup and view all the answers

What is an enterprise application?

<p>A complex business application that provides a central repository for data</p> Signup and view all the answers

What is the main purpose of 3-way matching in vendor invoice checks?

<p>To compare the order, goods receipt, and invoice (B)</p> Signup and view all the answers

Self-billing is a method where the vendor issues invoices themselves without company approval.

<p>False (B)</p> Signup and view all the answers

What is the purpose of Economic Order Quantity (EOQ)?

<p>To determine the optimal order quantity that minimizes total inventory costs.</p> Signup and view all the answers

The _____ describes the steps required for assembly in the manufacturing process.

<p>routing</p> Signup and view all the answers

Match the following terms with their descriptions:

<p>Bill of Material (BOM) = List of components and how to produce a product Vendor Payment = Process of paying approved vendor invoices Goods Receipt = Determining receipt of goods and storage location Electronic Invoicing = Sending invoices in a digital format</p> Signup and view all the answers

Which of the following is NOT a component of the development model?

<p>Business goals (D)</p> Signup and view all the answers

Business process modelling (BPM) is solely the responsibility of the IT team.

<p>False (B)</p> Signup and view all the answers

What is the main objective of business process modelling?

<p>To analyze, implement, or improve a firm's processes.</p> Signup and view all the answers

The _____ model focuses on the structure, components, and interaction of the application.

<p>physical</p> Signup and view all the answers

Match the models to their primary focus:

<p>Business Model = Business goals and costs User Model = User interface and support Logical Model = Object and data modeling Technology Model = Development tools and platforms</p> Signup and view all the answers

What are common goals of business processes?

<p>Increase quality, reduce costs, and reduce cycle time (A)</p> Signup and view all the answers

The logical model only includes user interface design.

<p>False (B)</p> Signup and view all the answers

Name one type of technology related to the technology model.

<p>Clustering or messaging technologies.</p> Signup and view all the answers

In business process modelling, a key process implementation is to enhance process _____ or reduce cycle time.

<p>speed</p> Signup and view all the answers

What is the first step when a customer places an order?

<p>The order is entered into an order-entry application. (A)</p> Signup and view all the answers

What factors need to be considered in the business model?

<p>Return on investment (C)</p> Signup and view all the answers

Fulfilment activities in a company are classified as support activities.

<p>False (B)</p> Signup and view all the answers

What are the two main activities that generate value in a company?

<p>Support and Primary activities</p> Signup and view all the answers

The _____ department coordinates the shipment of packages to customers.

<p>shipping</p> Signup and view all the answers

Match the following business activities with their categories:

<p>Inbound logistics = Primary activity Customer service = Primary activity Human resources = Support activity Maintenance = Support activity</p> Signup and view all the answers

How does information flow within the order process?

<p>It accumulates through various links as the order is processed. (A)</p> Signup and view all the answers

Upstream information refers to data sent to another organization.

<p>False (B)</p> Signup and view all the answers

What is a business process that includes both internal and external applications referred to?

<p>Externally focused applications</p> Signup and view all the answers

Businesses utilize ____ chains to outline their primary and support activities.

<p>value</p> Signup and view all the answers

What document is produced by the fulfilment department to accompany the package?

<p>Packing list (B)</p> Signup and view all the answers

What is the main purpose of externally focused applications?

<p>To integrate internal applications with suppliers, partners, and customers (B)</p> Signup and view all the answers

Custom applications are generally pre-packaged software that does not require modification.

<p>False (B)</p> Signup and view all the answers

What are the two objectives of upstream information flow in supply chain management?

<p>Accelerate product development and reduce costs associated with suppliers.</p> Signup and view all the answers

An ERP system is characterized by integrated applications that reduce _____ and improve efficiency.

<p>errors</p> Signup and view all the answers

Match the types of enterprise applications with their descriptions:

<p>Legacy Systems = Order systems, not integrated with modern needs ERP = Integrated applications that enhance efficiency CRM = Sales force automation for new competitive advantages SCM = Management of supply chain producers and costs</p> Signup and view all the answers

Which of the following is NOT a type of Enterprise Information System?

<p>Data Mining Systems (D)</p> Signup and view all the answers

Transaction Processing Systems (TPS) operate at the operational level of an organization.

<p>True (A)</p> Signup and view all the answers

What role does Management Information Systems (MIS) play in an organization?

<p>MIS provides middle management with the necessary data to read and make decisions.</p> Signup and view all the answers

A _____ application runs as a separate computer process and does not connect with other applications.

<p>stand-alone</p> Signup and view all the answers

Which of the following systems aggregates information from Transaction Processing Systems to aid in decision-making?

<p>Decision Support Systems (DSS) (D)</p> Signup and view all the answers

Flashcards

Commoditization of Technology

The process of converting a unique technology into a common and widely available product or service.

Competitive Advantage

The advantage a company gains not by using a technology, but by utilizing that technology in a way that sets them apart from competitors.

Hard to Copy Innovations

Internal innovations like business processes, management styles, and organizational structures are difficult to imitate across different companies.

Enterprise Application

A broad category encompassing large-scale software systems that address complex business needs and integrate data across an organization.

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Packaged Applications

Software packages designed to fulfill a specific business need, combining two or more separate programs.

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Custom Applications

Software crafted specifically for a particular business need, often involving more than one computer program.

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Stand-alone Applications

A single program that operates independently, without requiring integration with existing processes.

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Order confirmation

A document that summarizes all the items, quantities, and prices of a purchase order. It serves as a confirmation of the order and a record of the agreement between the buyer and the vendor.

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3-way matching

Matching a purchase order, goods receipt, and vendor invoice to ensure accuracy and prevent discrepancies.

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Economic order quantity (EOQ)

The process that determines when and how much of a specific material needs to be ordered based on the demand, supply, and reorder point settings.

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Bill of Material (BOM)

A document that lists all the components, quantities, and procedures needed to manufacture a specific product; it is like a "recipe" for manufacturing.

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Routings

The process that describes the steps and sequence of operations required to assemble a product; it dictates the manufacturing process.

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Order Fulfillment Process

The sequential steps involved in fulfilling a customer order, from receiving the order to delivering the product.

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Fulfillment Department

The department that handles the physical picking, packing, and preparing of orders for shipment.

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Packing List

A document listing the items included in an order, used for tracking and verification.

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Shipping Department

The department responsible for coordinating the shipping of orders to customers, including generating invoices.

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Value Chain

The set of activities that a company undertakes to create value for its customers and generate profit.

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Primary Activities

Activities within a company that directly contribute to the creation and delivery of products or services to customers.

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Support Activities

Activities that support the primary activities, such as Human Resources, Finance, and IT.

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Downstream Information

Information that is sent from one organization to another.

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Upstream Information

Information that is received by one organization from another.

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External Application Integration

Connecting internal systems with those of external partners, suppliers, and customers.

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Externally Focused Applications

Applications that connect internal systems with external entities like suppliers, partners, and customers. They facilitate information flow between organizations.

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Legacy Systems

Older, often outdated systems that lack integration and flexibility. They are typically linked to specific business needs.

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Enterprise Resource Planning (ERP)

Integrated applications that streamline processes and improve efficiency across an organization.

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Customer Relationship Management (CRM)

Applications focused on customer relationship management, automating sales and marketing processes.

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Supply Chain Management (SCM)

Systems aimed at optimizing the supply chain, managing the flow of information and materials between suppliers and customers.

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Business Process Modeling (BPM)

The activity of representing a company's processes to analyze, implement, or improve them.

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Business Objectives in BPM

The goals a company wants to achieve through process improvement, such as increased speed, quality, or cost reduction.

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Business Processes Definition

Internal operations (manufacturing, warehousing) and external interactions (customer service, supplier relationships) that make up a business.

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Software Development Model

The different aspects of a software project that are planned and managed.

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Development Team

The team responsible for designing, coding, and testing software.

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Development Process

The steps and phases involved in creating software, from planning to deployment.

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Project Management in Software Development

The strategies and tools used to manage a software project, including timelines, budgets, and resources.

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Source Code Control

The system used to track changes to source code and collaborate on software development.

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Application Milestones

The stages of a software project, marked by specific deliverables and accomplishments.

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Software Deliverables

The tangible outputs of a software project, such as code, documentation, or test results.

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Business Model in Software Development

The financial plan for a software project, including development costs, revenue projections, and return on investment.

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Business Goals in Software Development

The goals a business aims to achieve with a software project, such as increased efficiency or improved customer satisfaction.

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Development Cost in Software Development

The expenses incurred in developing software, including salaries, hardware, and software licenses.

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Return on Investment (ROI) in Software Development

The anticipated financial gain from a software project, measured as the ratio of profits to investment.

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Resources Needed in Software Development

The human and material resources required to develop and maintain a software project.

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Time Constraints in Software Development

The time constraints and deadlines for completing different stages of a software project.

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Security and Maintenance in Software Development

The measures taken to secure software data and prevent unauthorized access.

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Existing Infrastructure Investment in Software Development

The existing technological infrastructure used by a company, which may affect software development decisions.

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Business Rules in Software Development

The rules and procedures that govern how a business operates, which may impact software development.

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Policies in Software Development

The policies and regulations affecting the development and deployment of software.

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User Interface in User Models

The user interface of a software application, designed to be user-friendly and intuitive.

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Ease-of-use Requirements in User Models

The ease with which users can learn and utilize a software application.

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Training and Documentation in User Models

The resources provided to users to understand and learn how to use software.

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Application Support in User Models

The support provided to users when they encounter problems or have questions about the software.

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User’s Desktop Configuration in User Models

The hardware and software configurations required on a user's computer to run the software.

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Network Connection in User Models

The network connectivity necessary for users to access and use the software.

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Logical Model in Software Architecture

The logical structure of the software application, including data models, object interactions, and data flow.

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Object and Data Modeling in Logical Model

The representation of data and objects within a software application, including their relationships and interactions.

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Business Objects and Services in Logical Model

The business processes and functionalities encapsulated as objects and services within the software.

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Interface Definitions in Logical Model

The specifications defining how different components of a software application interact with each other.

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Technology Model in Software Architecture

The technologies and components used to develop and build software.

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Component Development or Reuse in Technology Model

The process of using existing software components or code for building new applications.

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Development Tools in Technology Model

The software tools, libraries, and frameworks used in software development.

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Deployment Platforms in Technology Model

The platforms and environments used to deploy and execute software applications.

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System and Database Technologies in Technology Model

The technologies used to manage databases, operating systems, and other software systems.

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Clustering, Pooling, and Messaging Technologies in Technology Model

Advanced technologies used to manage resources, improve performance, and ensure scalability of software systems.

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Physical Model in Software Architecture

The physical layout and arrangement of software components, including their distribution and connections.

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End Product in Software Development

The concrete output of a software development process, representing the complete and functional software application.

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Revenue > Costs in Software Development

The concept that revenue generated by a software project should exceed the expenses incurred in its development.

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Technical Documentation in Software Development

The detailed information about the software project, including requirements, design, code, and testing results.

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Testing in Software Development

The process of ensuring that the software application meets the specified requirements and functions correctly before release.

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Study Notes

Digital Economy

  • Digital evolution has rapidly progressed from punched tapes to magnetic tapes, floppy disks, compact disks, hard drives, USB drives, and cloud storage.
  • Three key concepts driving the digital economy are: storage, processing speed, and bandwidth.
  • Key technological drivers are closely associated with Moore's, Metcalfe's, and Gilder's Laws.

Moore's Law

  • Moore's Law suggests that processor speed (and overall computing power) doubles approximately every two years.

Metcalfe's Law

  • Metcalfe's Law postulates that the value of a network is proportional to the square of the number of users.

Gilder's Law

  • Gilder's Law states that bandwidth increases at least three times faster than computer power. This means communications power doubles roughly every six months, unlike computer power doubling every 18 months (as per Moore's Law),

Nielsen's Law

  • Nielsen's Law asserts that connectivity and speed have a direct, linear relationship. Higher speed is not always more desirable. More speed with less connectivity is less valuable.

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EIS Notes Final PDF

Description

Test your knowledge on Enterprise Information Systems (EIS) and their role in driving competitive advantage for businesses. This quiz covers types of enterprise applications, their importance, and key functions within organizations. Put your understanding to the test!

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