Podcast
Questions and Answers
What should you do if you encounter an enrollment issue with Delta 3.0?
What should you do if you encounter an enrollment issue with Delta 3.0?
- Fill out a different form with your correct email address.
- Contact the support team without providing any details.
- Wait for the issue to resolve on its own.
- Send an email to [email protected] with the subject 'ENROLMENT ISSUE DELTA 3.0' along with your full name, phone number, payment id from Razorpay, and a screenshot of your payment. (correct)
What information should be included in the email regarding the enrollment issue?
What information should be included in the email regarding the enrollment issue?
- Full name and phone number (correct)
- Screenshot of the payment
- Date of birth and home address
- Only the subject 'ENROLMENT ISSUE DELTA 3.0'
Why is it important to provide a screenshot of the payment when reporting the enrollment issue?
Why is it important to provide a screenshot of the payment when reporting the enrollment issue?
- To verify the authenticity of the payment (correct)
- To show off your payment
- To delay the resolution of the issue
- To increase email attachment size
What is the recommended subject line for the email regarding the enrollment issue with Delta 3.0?
What is the recommended subject line for the email regarding the enrollment issue with Delta 3.0?
What should you do if you mistakenly filled a different or wrongly typed email address while making the payment for Delta 3.0?
What should you do if you mistakenly filled a different or wrongly typed email address while making the payment for Delta 3.0?
Which of the following information is NOT required in the email regarding the enrollment issue?
Which of the following information is NOT required in the email regarding the enrollment issue?
Study Notes
Resolving Enrollment Issues with Delta 3.0
- If you encounter an enrollment issue with Delta 3.0, report it via email.
- When emailing about the issue, include:
- A detailed description of the problem
- The order number or transaction ID
- A screenshot of the payment
- The screenshot of the payment is important as it serves as proof of payment and helps resolve the issue faster.
- Use a clear and descriptive subject line, such as "Enrollment Issue with Delta 3.0".
- If you mistakenly filled a different or wrongly typed email address while making the payment, contact the support team for assistance.
- The following information is NOT required in the email regarding the enrollment issue: none of the above options are mentioned as not required.
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Description
Get help with enrolment issues by contacting our support team. Provide your full name, phone number, payment ID from Razorpay, and a screenshot of your payment to get assistance for resolving the issue.
