Podcast
Questions and Answers
When should you use a formal greeting?
When should you use a formal greeting?
- When meeting someone for the first time (correct)
- When the time is after 4 pm
- When saying goodbye
- When talking to friends
Which phrase is considered a formal greeting?
Which phrase is considered a formal greeting?
- How are things? I'm fine, thanks.
- Hey, Sarah. What's up?
- Hi, how's it going?
- Hello, Mr. Levinson. How are you? (correct)
At what time of the day do we say 'good evening'?
At what time of the day do we say 'good evening'?
- At noon
- After 4 pm (correct)
- In the morning
- Anytime after noon
Which greeting phrase should be used at leave-taking after evening?
Which greeting phrase should be used at leave-taking after evening?
When is 'How do you do?' used?
When is 'How do you do?' used?
What is the standard reply to 'How do you do?'
What is the standard reply to 'How do you do?'
In the business world, how are introductions typically done?
In the business world, how are introductions typically done?
When introducing two people of equal rank, who should be introduced first?
When introducing two people of equal rank, who should be introduced first?
Which of the following is NOT considered part of the basics when introducing yourself?
Which of the following is NOT considered part of the basics when introducing yourself?
What should you do when introducing yourself in a social situation compared to a business setting?
What should you do when introducing yourself in a social situation compared to a business setting?
What is a common way to start an introduction conversation?
What is a common way to start an introduction conversation?
Why is knowing the context and audience important when making introductions?
Why is knowing the context and audience important when making introductions?
In a formal setting, how can you introduce someone based on the text?
In a formal setting, how can you introduce someone based on the text?
Which type of language is more suitable for formal introductions according to the text?
Which type of language is more suitable for formal introductions according to the text?
What is the purpose of 'small talk' according to the text?
What is the purpose of 'small talk' according to the text?
Which of the following is an example of an informal introduction from the text?
Which of the following is an example of an informal introduction from the text?
What is the main reason for using small talk before discussing business?
What is the main reason for using small talk before discussing business?
How does the text suggest introductions should be made in a formal setting?
How does the text suggest introductions should be made in a formal setting?
Flashcards
Formal Greeting
Formal Greeting
A polite greeting used when meeting someone you don't know well.
Informal Greeting
Informal Greeting
A casual greeting used with friends or people you know.
Good Morning
Good Morning
Greeting used until noon.
Good Afternoon
Good Afternoon
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Good Evening
Good Evening
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Good Night
Good Night
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Formal Introduction
Formal Introduction
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Informal Introduction
Informal Introduction
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Small Talk
Small Talk
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Introducing Yourself
Introducing Yourself
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Introducing Locations
Introducing Locations
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Introducing Job Title
Introducing Job Title
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How do you do?
How do you do?
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Business settings
Business settings
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Greeting styles
Greeting styles
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Introducing others
Introducing others
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Greetings (general)
Greetings (general)
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Oxford Graduate
Oxford Graduate
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Study Notes
Greetings and Introductions
- Greetings are the first thing we do when we meet people or someone new, and can be formal or informal depending on the relationship and culture.
- Formal greetings are more polite and used when we don't know the person, while informal greetings are used with friends or people we know well.
Types of Greetings
- 'Good morning' is used until noon, 'good afternoon' is used until 4 pm, and 'good evening' is used after 4 pm, even if it's not evening but night.
- 'Good night' is used at leave-taking after the evening.
- 'How do you do?' is a formal greeting used when meeting someone for the first time, and the standard reply is 'How do you do?'.
Formal Introductions
- In formal situations, use formal language such as:
- 'Would you please allow me to introduce…'
- 'I would like to introduce you to…'
- 'May I introduce…'
- 'Please let me introduce you to…'
- Example: 'Hello everybody! I would like to introduce our new administrative officer, David Robinson. He is an Oxford graduate in management studies…'.
Informal Introductions
- In informal settings, introducing others is often made simply by saying: 'This is (name)'.
- Example: Ali: Adam, this is Abraham. Adam: Hi, nice to meet you. Abraham: Nice to meet too. Ali: Abraham is my cousin.
Small Talk
- Small talk is a short social conversation about common interests before discussing business, which helps build relationships and creates a favorable environment.
- Small talk can also help develop a better understanding of the person you're doing business with.
- Example: Mr. Mehta: 'It's a lovely weather today! Isn't it?' Mr. Burns: 'Yes. It is indeed.'
Introducing Yourself
- When introducing yourself, provide necessary information such as:
- Greetings (formal or informal)
- Name (e.g., 'I am/I'm…', 'My name is/My name's…', 'This is…' especially on the telephone)
- Location (e.g., 'I'm from…', 'I come from…', 'I was born in…and grew up/raised in…, but now I live in…', 'I'm originally from…, but I'm now based in…')
- Optional information may include:
- Position and job (e.g., 'I work at/for…"company name"', 'I work in…"general area"', 'I work as a/an…"manager/accountant…"')
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Description
Learn how to greet, introduce, and say goodbye in formal and informal settings. Understand the differences between formal and informal greetings and how to use them appropriately when meeting new people.
