English Proficiency - GEE 101

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to Lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

Which type of correspondence is most appropriate for formal communication with people outside your organization?

  • Microblogs
  • Memos
  • Letters (correct)
  • E-mails

What is the primary characteristic of e-mail correspondence?

  • It has a fixed format and structure.
  • It is suitable for formal communication only.
  • It is best for quick and relatively informal communication. (correct)
  • It cannot include attachments or forwarded content.

In which scenario would a memo be appropriately used?

  • To share updates with team members within the organization. (correct)
  • To make a formal request to a government agency.
  • To announce a new policy to the public.
  • To communicate with a long-time client.

What is a noted feature of microblogs in workplace correspondence?

<p>They are used for informal, quick interactions with a group. (A)</p> Signup and view all the answers

What is a common process when writing workplace correspondence?

<p>The writing process for correspondence is similar to that of other workplace documents. (D)</p> Signup and view all the answers

What is the primary purpose of a business letter?

<p>To conduct transactions in writing (B)</p> Signup and view all the answers

Which element of a business letter is optional?

<p>The sender's address (A)</p> Signup and view all the answers

What voice should be primarily used in a business letter for clarity and directness?

<p>Active voice (B)</p> Signup and view all the answers

What type of tone is best suited for a business letter?

<p>Courteous and clear (B)</p> Signup and view all the answers

Which of the following is NOT a part of a business letter?

<p>The emotional appeal (C)</p> Signup and view all the answers

Why is it important to proofread a business letter?

<p>To maintain credibility by avoiding minor errors (D)</p> Signup and view all the answers

What should be avoided in a business letter when choosing word choices?

<p>Technical terms unless understood by the reader (B)</p> Signup and view all the answers

What type of letter is typically addressed to a friend or family member?

<p>Informal Letter (D)</p> Signup and view all the answers

When is it appropriate to use the date in a business letter?

<p>The date it was finished (C)</p> Signup and view all the answers

Which of the following is NOT a component of a letter?

<p>Introduction (D)</p> Signup and view all the answers

What type of letter would you write to apologize for a mistake?

<p>Apology (B)</p> Signup and view all the answers

In which style of letter writing are all elements aligned to the left margin?

<p>Block Style (B)</p> Signup and view all the answers

What is the purpose of the closing in a letter?

<p>To express a farewell (A)</p> Signup and view all the answers

Which of the following is an example of a formal letter?

<p>Job Acceptance letter (A)</p> Signup and view all the answers

What element of a letter contains the main message?

<p>Body (B)</p> Signup and view all the answers

Which closing would be most appropriate for a letter written to a teacher?

<p>Respectfully yours, (A)</p> Signup and view all the answers

What aligns with the left margin in a full block style letter?

<p>All components of the letter (C)</p> Signup and view all the answers

Which type of business letter has a more informal appearance with some components aligned differently?

<p>Semi block style (A)</p> Signup and view all the answers

What must be included above the signature line in a business letter?

<p>The name to be signed (C)</p> Signup and view all the answers

What differentiates a letter from an application?

<p>Letters always have a subject, whereas applications do not. (A)</p> Signup and view all the answers

What is the appropriate title to use if you are unsure of a woman's preference for address?

<p>Ms. (A)</p> Signup and view all the answers

In modified block style, which components are typically not aligned to the left margin?

<p>Author's address, date, and complimentary closing (D)</p> Signup and view all the answers

Which ink color is recommended for signing a business letter?

<p>Blue or black ink (C)</p> Signup and view all the answers

Where should the inside address be positioned in a business letter?

<p>1 (C)</p> Signup and view all the answers

Which of the following is NOT typically found in a business letter?

<p>Purpose of application (C)</p> Signup and view all the answers

Which of the following salutation formats is appropriate when you don't know the reader’s gender?

<p>To Whom it May Concern: (A)</p> Signup and view all the answers

What spacing should be used in the body of a block format business letter?

<p>single spaced (A)</p> Signup and view all the answers

What should women indicate in parentheses before their name on the signature line?

<p>Their preferred salutation (A)</p> Signup and view all the answers

What should be included one line below the complimentary close if there are additional documents?

<p>Enclosures (A)</p> Signup and view all the answers

What is the first word in the complimentary close of a business letter generally expected to be?

<p>Thank (B)</p> Signup and view all the answers

After which element should there be a blank line in a business letter?

<p>The complimentary close (A)</p> Signup and view all the answers

What justification should be used for paragraphs in the body of a modified block format letter?

<p>left justified (A)</p> Signup and view all the answers

Flashcards

Inside address

The name and title of the recipient, placed one line below the sender's address, left justified. Used to direct the letter to the correct person.

Salutation

A formal greeting used in business letters, including the recipient's name and title, followed by a colon.

Letter Body

The main part of the business letter, consisting of multiple paragraphs that explain the purpose of the letter and provide supporting details.

Complimentary Close

A short, polite closing phrase, such as 'Sincerely' or 'Thank you', used at the end of a business letter.

Signup and view all the flashcards

Enclosures

A line indicating that the letter contains additional documents, such as a resume or other attachments.

Signup and view all the flashcards

Thank You Letter

A letter expressing gratitude for something received or done.

Signup and view all the flashcards

Apology Letter

A letter expressing regret for a mistake or wrongdoing.

Signup and view all the flashcards

Business Letter

A formal letter used for business communication.

Signup and view all the flashcards

Congratulation Letter

A letter congratulating someone on an achievement or accomplishment.

Signup and view all the flashcards

Goodbye Letter

A farewell letter used to inform someone of your departure.

Signup and view all the flashcards

Resignation Letter

A letter announcing your intention to leave a job or position.

Signup and view all the flashcards

Invitation Letter

A letter inviting individuals to an event.

Signup and view all the flashcards

Heading (Business Letter)

The address and contact information of the sender.

Signup and view all the flashcards

Block Style

A way to organize a letter with the address and date on the left side and the body of the letter indented

Signup and view all the flashcards

Semi Block Style

A way to organize a letter with a semi-formal look, where the first line of each paragraph is indented

Signup and view all the flashcards

Formal letter

A formal letter written to a business, college, or professional not considered a friend or family

Signup and view all the flashcards

Informal letter

A letter written to a friend or family member

Signup and view all the flashcards

Heading

The part of a letter that includes the writer's address and the date, usually at the top

Signup and view all the flashcards

Body of the letter

The main text or message of the letter, containing the information being conveyed

Signup and view all the flashcards

Closing

The part of a letter that expresses goodbye, usually followed by a comma

Signup and view all the flashcards

Signature

The handwritten name of the writer at the end of a letter, appearing below the closing

Signup and view all the flashcards

Letters

A formal type of workplace correspondence suitable for communicating with people outside your organization or, in some formal situations, within your organization.

Signup and view all the flashcards

Memos

A moderately formal type of correspondence appropriate for people in your own organization.

Signup and view all the flashcards

E-mail

A quick and informal type of communication for one or many recipients, allowing for easy storage, forwarding, and attachment of files.

Signup and view all the flashcards

Microblogs

The most informal type of correspondence, useful for brief questions addressed to a group.

Signup and view all the flashcards

Signature Line

The name of the person signing the letter. It typically includes a middle initial and may include a title like 'Ms.' or 'Mrs.' before the name.

Signup and view all the flashcards

Application

A letter written to apply for a specific position, opportunity, or privilege.

Signup and view all the flashcards

Block Style Letter

A letter format where all elements are aligned to the left margin. Paragraphs are separated by double spacing. This style is considered formal and easy to read.

Signup and view all the flashcards

Semi-Block Style Letter

A letter format where the date, attention line, and complimentary closing are centered or aligned to the right. All other elements remain aligned to the left. This style is a bit more informal than the block style.

Signup and view all the flashcards

Modified Block Style Letter

A letter format similar to the block style, but with the author's address, date, and complimentary closing aligned to the right margin. This style is widely used in formal letters.

Signup and view all the flashcards

Study Notes

English Proficiency - GEE 101

  • Course covers English proficiency, focusing on letters.
  • Lesson includes different types of letters (formal, informal, electronic mail).
  • Formal letters are written to businesses, colleges, or professionals.
  • Informal letters are written to friends or family.
  • Electronic mail (email) is used for communication between computer users.
  • Formal letter types include cover letters, résumés, follow-up letters, acceptance of job offers, and references.
  • Informal letter types include apologies, complaints, invitations, condolences, appreciation, and thank you notes.
  • Different letter writing styles include block, semi-block, and modified block.
  • Letter parts include heading, greeting, body, closing, and signature.

Parts of a Letter

  • Heading: Includes the writer's address and date at the top of the letter.
    • Example: 350 5th Avenue, Manhattan, New York City, December 8, 2017
  • Greeting: Means "hello," starts with a capital letter and ends with a comma.
    • Example: Dear T. Angelica,
  • Body: Contains the main text or message; each paragraph should be indented.
    • Example: Thank you for always encouraging me.
  • Closing: Means "good-bye," starts with a capital letter and ends with a comma.
    • Example: Sincerely,
  • Signature: Tells who wrote the letter; located at the end, below the closing.
    • Example: Venus Jane

Styles of Letter Writing

  • Block Style: All letter components aligned at the left margin.
  • Semi-Block Style: All components aligned at the left margin, except date, attention line, and closing (which are indented).
  • Modified Block Style: All components aligned at the left margin, except the author's address, date, and closing (which are aligned at the right margin).

Types of Letters

  • Formal Letters: Cover letters, résumés, follow-up letters, accepting job offers, and references.
  • Informal Letters: Apologies, complaints, invitations, condolences, appreciation, and thank you notes.
  • Types of Business Letters: Various, including those related to requests, applications, or inquiries.
  • Thank-You Letters
  • Apology Letters
  • Business Letters
  • Congratulations Letters
  • Goodbye Letters
  • Resignation Letters
  • Invitation Letters

Additional Letter Information

  • Business letters require strong communication skills and understanding of conventions.
  • Focus on clarity, conciseness, and accuracy.
  • Use appropriate business letter formats and styles, depending on the recipient and the situation.
  • Ensure correct grammar, spelling, and punctuation.
  • Keep the recipient's needs in mind when writing letters.
  • Proofread to identify and remedy any errors.
  • Use 8.5" x 11" paper for typing.

Letter sections

  • Heading: Contains the writer's return address and date. Can also include additional details (e.g., phone, fax, email).
  • Date: Indicates when the letter was written.
  • Sender's Address: Usually optional.
  • Inside Address: Contains the recipient's address and often a title (Mr., Ms., Dr.).
  • Greeting/Salutation: Formal (e.g., Dear Mr./Ms./Dr. [Last Name]:) or informal (e.g., Dear [First Name]).
  • Body: Presents the main message. Paragraphs are single-spaced, with a blank line between each.
  • Closing: Short polite expression (e.g., Sincerely, Respectfully). Followed by a blank line.
  • Signature: The writer's signature, printed name below signature.
  • Enclosure: Indicates that attachments are included (e.g., resume).

Applications

  • An application is written to request something (e.g., position, leave)
  • Formal applications usually have a clear subject or purpose to ensure clarity
  • The application usually includes summarization of reasons.

Correspondence Types

  • Letters: Formal, commonly used with outsiders, and for formal situations.
  • Memos: Moderately formal, suitable for internal communication.
  • E-mails: Quick, informal communication with one or more recipients. Can be used for quick questions and file attachments.
  • Microblogs (e.g., Twitter, Facebook): Informal correspondence, ideal for group communication and quick questions.

Process of Writing Correspondence

  • Essentially similar to writing any other workplace document.
  • Formal documents require more attention to the steps.

Studying That Suits You

Use AI to generate personalized quizzes and flashcards to suit your learning preferences.

Quiz Team

Related Documents

Letters and Everything PDF

More Like This

Use Quizgecko on...
Browser
Browser