Podcast
Questions and Answers
Which type of correspondence is most appropriate for formal communication with people outside your organization?
Which type of correspondence is most appropriate for formal communication with people outside your organization?
What is the primary characteristic of e-mail correspondence?
What is the primary characteristic of e-mail correspondence?
In which scenario would a memo be appropriately used?
In which scenario would a memo be appropriately used?
What is a noted feature of microblogs in workplace correspondence?
What is a noted feature of microblogs in workplace correspondence?
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What is a common process when writing workplace correspondence?
What is a common process when writing workplace correspondence?
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What is the primary purpose of a business letter?
What is the primary purpose of a business letter?
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Which element of a business letter is optional?
Which element of a business letter is optional?
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What voice should be primarily used in a business letter for clarity and directness?
What voice should be primarily used in a business letter for clarity and directness?
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What type of tone is best suited for a business letter?
What type of tone is best suited for a business letter?
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Which of the following is NOT a part of a business letter?
Which of the following is NOT a part of a business letter?
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Why is it important to proofread a business letter?
Why is it important to proofread a business letter?
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What should be avoided in a business letter when choosing word choices?
What should be avoided in a business letter when choosing word choices?
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What type of letter is typically addressed to a friend or family member?
What type of letter is typically addressed to a friend or family member?
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When is it appropriate to use the date in a business letter?
When is it appropriate to use the date in a business letter?
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Which of the following is NOT a component of a letter?
Which of the following is NOT a component of a letter?
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What type of letter would you write to apologize for a mistake?
What type of letter would you write to apologize for a mistake?
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In which style of letter writing are all elements aligned to the left margin?
In which style of letter writing are all elements aligned to the left margin?
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What is the purpose of the closing in a letter?
What is the purpose of the closing in a letter?
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Which of the following is an example of a formal letter?
Which of the following is an example of a formal letter?
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What element of a letter contains the main message?
What element of a letter contains the main message?
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Which closing would be most appropriate for a letter written to a teacher?
Which closing would be most appropriate for a letter written to a teacher?
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What aligns with the left margin in a full block style letter?
What aligns with the left margin in a full block style letter?
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Which type of business letter has a more informal appearance with some components aligned differently?
Which type of business letter has a more informal appearance with some components aligned differently?
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What must be included above the signature line in a business letter?
What must be included above the signature line in a business letter?
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What differentiates a letter from an application?
What differentiates a letter from an application?
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What is the appropriate title to use if you are unsure of a woman's preference for address?
What is the appropriate title to use if you are unsure of a woman's preference for address?
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In modified block style, which components are typically not aligned to the left margin?
In modified block style, which components are typically not aligned to the left margin?
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Which ink color is recommended for signing a business letter?
Which ink color is recommended for signing a business letter?
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Where should the inside address be positioned in a business letter?
Where should the inside address be positioned in a business letter?
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Which of the following is NOT typically found in a business letter?
Which of the following is NOT typically found in a business letter?
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Which of the following salutation formats is appropriate when you don't know the reader’s gender?
Which of the following salutation formats is appropriate when you don't know the reader’s gender?
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What spacing should be used in the body of a block format business letter?
What spacing should be used in the body of a block format business letter?
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What should women indicate in parentheses before their name on the signature line?
What should women indicate in parentheses before their name on the signature line?
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What should be included one line below the complimentary close if there are additional documents?
What should be included one line below the complimentary close if there are additional documents?
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What is the first word in the complimentary close of a business letter generally expected to be?
What is the first word in the complimentary close of a business letter generally expected to be?
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After which element should there be a blank line in a business letter?
After which element should there be a blank line in a business letter?
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What justification should be used for paragraphs in the body of a modified block format letter?
What justification should be used for paragraphs in the body of a modified block format letter?
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Study Notes
English Proficiency - GEE 101
- Course covers English proficiency, focusing on letters.
- Lesson includes different types of letters (formal, informal, electronic mail).
- Formal letters are written to businesses, colleges, or professionals.
- Informal letters are written to friends or family.
- Electronic mail (email) is used for communication between computer users.
- Formal letter types include cover letters, résumés, follow-up letters, acceptance of job offers, and references.
- Informal letter types include apologies, complaints, invitations, condolences, appreciation, and thank you notes.
- Different letter writing styles include block, semi-block, and modified block.
- Letter parts include heading, greeting, body, closing, and signature.
Parts of a Letter
-
Heading: Includes the writer's address and date at the top of the letter.
- Example: 350 5th Avenue, Manhattan, New York City, December 8, 2017
-
Greeting: Means "hello," starts with a capital letter and ends with a comma.
- Example: Dear T. Angelica,
-
Body: Contains the main text or message; each paragraph should be indented.
- Example: Thank you for always encouraging me.
-
Closing: Means "good-bye," starts with a capital letter and ends with a comma.
- Example: Sincerely,
-
Signature: Tells who wrote the letter; located at the end, below the closing.
- Example: Venus Jane
Styles of Letter Writing
- Block Style: All letter components aligned at the left margin.
- Semi-Block Style: All components aligned at the left margin, except date, attention line, and closing (which are indented).
- Modified Block Style: All components aligned at the left margin, except the author's address, date, and closing (which are aligned at the right margin).
Types of Letters
- Formal Letters: Cover letters, résumés, follow-up letters, accepting job offers, and references.
- Informal Letters: Apologies, complaints, invitations, condolences, appreciation, and thank you notes.
- Types of Business Letters: Various, including those related to requests, applications, or inquiries.
- Thank-You Letters
- Apology Letters
- Business Letters
- Congratulations Letters
- Goodbye Letters
- Resignation Letters
- Invitation Letters
Additional Letter Information
- Business letters require strong communication skills and understanding of conventions.
- Focus on clarity, conciseness, and accuracy.
- Use appropriate business letter formats and styles, depending on the recipient and the situation.
- Ensure correct grammar, spelling, and punctuation.
- Keep the recipient's needs in mind when writing letters.
- Proofread to identify and remedy any errors.
- Use 8.5" x 11" paper for typing.
Letter sections
- Heading: Contains the writer's return address and date. Can also include additional details (e.g., phone, fax, email).
- Date: Indicates when the letter was written.
- Sender's Address: Usually optional.
- Inside Address: Contains the recipient's address and often a title (Mr., Ms., Dr.).
- Greeting/Salutation: Formal (e.g., Dear Mr./Ms./Dr. [Last Name]:) or informal (e.g., Dear [First Name]).
- Body: Presents the main message. Paragraphs are single-spaced, with a blank line between each.
- Closing: Short polite expression (e.g., Sincerely, Respectfully). Followed by a blank line.
- Signature: The writer's signature, printed name below signature.
- Enclosure: Indicates that attachments are included (e.g., resume).
Applications
- An application is written to request something (e.g., position, leave)
- Formal applications usually have a clear subject or purpose to ensure clarity
- The application usually includes summarization of reasons.
Correspondence Types
- Letters: Formal, commonly used with outsiders, and for formal situations.
- Memos: Moderately formal, suitable for internal communication.
- E-mails: Quick, informal communication with one or more recipients. Can be used for quick questions and file attachments.
- Microblogs (e.g., Twitter, Facebook): Informal correspondence, ideal for group communication and quick questions.
Process of Writing Correspondence
- Essentially similar to writing any other workplace document.
- Formal documents require more attention to the steps.
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Description
This quiz covers the essentials of English letter writing, including formal, informal, and electronic mail. Students will explore various styles, formats, and components of letters, ranging from headings to closings. The focus is on developing proficiency in crafting effective written communication for different contexts.
