English for Business Studies - Lecture 1
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English for Business Studies - Lecture 1

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Questions and Answers

Which of these is the best subject line for a job application?

  • IT consultant
  • Job advertisement
  • Application for IT consultant position (correct)
  • Jobs
  • Which of these should you NOT use to start a cover letter or email?

  • Dear Sir/Madam,
  • Dear Mr Kelly,
  • Dear HR Talents, (correct)
  • Hi Stephen,
  • Which phrase is appropriate to complete this sentence: 'I'm writing ___ the job advertisement for the position of IT consultant.'?

  • in response to
  • regarding
  • with regards to
  • none of the above (correct)
  • What can you include in your email along with your application?

    <p>One or two examples of your relevant skills</p> Signup and view all the answers

    What is the primary purpose of an invoice in a retail business?

    <p>To show a list of goods or services and prices</p> Signup and view all the answers

    What is an appropriate salutation for a formal cover letter?

    <p>Dear Hiring Manager,</p> Signup and view all the answers

    What is a key component to include in the subject line of an email cover letter?

    <p>The job you are applying for</p> Signup and view all the answers

    Which of the following is a recommended practice when writing an email cover letter?

    <p>Mention where you found the job advertisement</p> Signup and view all the answers

    What is the main function of a retailer in a business context?

    <p>To sell goods to consumers</p> Signup and view all the answers

    Which qualification might be specifically mentioned in an email cover letter for a marketing position?

    <p>Certificate in Hotel Management</p> Signup and view all the answers

    Study Notes

    English for Business Studies - Lecture 1

    • Lecture date: Fall 2024
    • Course instructor: Alaa Ismail
    • Course name: English for Business Studies

    Lecture Outline

    • Business Fundamentals:
      • Industry types
      • Business types
      • Business models
      • Company structures
      • Reading
      • Vocabulary
      • Supply chain
      • Email Cover Letter

    Business Fundamentals - Primary Industries

    • Watch the video at this link: [https://youtube.com/clip/UgkxsagDoRJGyPFBzhjju7Z Rm1KDU7xHeL1?si=Yyraf34bld-Vlyrt](https://youtube.com/clip/UgkxsagDoRJGyPFBzhjju7Z Rm1KDU7xHeL1?si=Yyraf34bld-Vlyrt) to answer the following questions:
      • What are the primary industries?
      • What do they include?
      • Do you think they are the only type of industry?
    • Primary industries include: agriculture, fishing, forestry, and mining.
    • Secondary industries include: construction and manufacturing.
    • Tertiary/service industries include: banking, tourism, and entertainment.

    Business Fundamentals - Vocabulary

    • Industry types:
      • Primary: agriculture, fishing, forestry, mining
      • Secondary: construction, manufacturing
      • Tertiary/service: banking, tourism, entertainment
    • Business types:
      • Sole trader: owned by one person, responsible for all debts
      • Partnership: two or more people, sharing profits and losses.
      • Limited liability (Ltd): responsible for losses, not the owners; shares not sold publicly
      • Public limited (PLC): owned by shareholders, gain/lose money based on share prices, known as corporation or Inc.
    • Business Model:
      • B2B: business to business (companies selling to companies)
      • B2C: business to consumer (companies selling to individuals)
      • C2C: consumer to consumer (individuals selling to individuals)
      • B2B2C: third-party vendors / consultants selling company products to consumers

    Business Fundamentals - Suggested Answers

    • Industry Type | Business Type | Business Model
    • Tertiary (service) | Public limited company | B2C
    • Secondary (manufacturing) | Private limited company | B2B
    • Secondary (manufacturing) | Private limited company | B2B
    • Primary (farming) | Private limited company | B2B
    • Tertiary (service) | Sole trader | B2C
    • Tertiary (service) | Private limited company | B2C

    Business Fundamentals - Reading (B2B vs B2C)

    • B2B: business sells products/services to another business; requires long-term, trusted relationships
    • B2C: business sells products/services to individuals; requires marketing, brand recognition, and advertising
    • Example: farmer selling strawberries to a retailer (B2B) or to consumers at a shop (B2C)

    Business Fundamentals - Reading (Questions/Answers)

    • Question 1: What do B2B and B2C have in common?
      • Correct answer: They both involve a company selling products or services.
    • Question 2: If a farmer creates a shop and sells strawberries, what is his business model?
      • Correct answer: B2C
    • Question 3: If a farmer sells strawberries to a supermarket, what is his business model?
      • Correct answer: B2B
    • Question 4: Which statement is NOT true for the B2B model?
      • Correct answer: The business sells directly to the public at high prices.
    • Question 5: Which statement is true for the B2C model?
      • Correct answer: The business can get the higher end-consumer price for their goods.
    • Question 6: What is NOT suggested as a method to attract customers?
      • Correct answer: Selling at low prices.

    Business Fundamentals - Company Structures

    • Functional Structure:
      • Headquarters = head office, main office
      • Departments organized by function (e.g. research and development, production, marketing, accounting, finance)
    • Hierarchical Structure:
      • CEO (chief executive officer) at the top
      • Other employees in different departments under the CEO
      • Examples: sales manager, CFO (chief financial officer), R&D manager, sales representative, software developer, tester

    Business Fundamentals - Profit and Break-even

    • Profit: Money gained after costs of doing business
    • Break-even: Neither making profit nor losing money

    Business Fundamentals - Reading (Baker's Dozen)

    • Baker's Dozen breaks even, not because of selling products well but overall margin is too small, operating costs are too high.

    Business Fundamentals - Vocabulary (Financial Terms)

    • Revenue: Money from customers
    • Cost of Goods Sold (COGS): Direct costs (materials and labor)
    • Gross Profit: Profit after direct costs
    • Operating Costs: Other costs (administration, buildings, utilities)
    • Operating Profit: Profit after direct and other operating costs
    • Tax and Depreciation: Money paid to the government, and loss in value of equipment
    • Net Profit After Tax: Profit after all costs and taxes
    • Dividends: Distributed to shareholders
    • Retained Profit: Money reinvested in the company

    Business Fundamentals - Supply Chain

    • Raw materials supplierComponent supplierManufacturerWholesalerRetailerCustomer

    Business Fundamentals - Email Cover Letter

    • Email Cover Letter: A brief, professional message sent alongside a job application, highlighting why applicant is right fit for the job.
    • Components:
      • Specific subject line
      • Clear explanation of why you are suitable for the job with qualifications/experience
      • Statement that you are applying for a specific job advertised on a website.
      • Closing statement that includes attachment of CV and a closing phrase like "Best regards" / "Kind regards".

    Business Fundamentals - Other Important Information

    • Retailer Questions:
      • What do you sell?
      • Who do you sell to?
      • Who do you get the products from?
      • How do you get your products?

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    Description

    This quiz covers the fundamentals of business as introduced in Lecture 1 of the English for Business Studies course. Topics include the types of industries, business models, and fundamental vocabulary necessary for understanding business concepts. Students will engage with materials related to primary, secondary, and tertiary industries.

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