Podcast
Questions and Answers
Which of the following best describes the primary goal of a team in an engineering context?
Which of the following best describes the primary goal of a team in an engineering context?
- Achieving individual recognition and rewards.
- Completing tasks as quickly as possible, regardless of quality.
- Ensuring each member's personal opinions are prioritized equally.
- Reaching consensus towards a common goal for solving a problem. (correct)
According to Tuckman's stages of team development, what is the primary characteristic of the 'Storming' stage?
According to Tuckman's stages of team development, what is the primary characteristic of the 'Storming' stage?
- Team members are polite and avoid conflict at all costs.
- The team focuses on resolving differences and appreciating each member's contributions.
- First signs of conflict arise as team members start expressing their opinions. (correct)
- The team is highly efficient and operates with minimal supervision.
Which of the following is most indicative of a team in the 'Forming' stage?
Which of the following is most indicative of a team in the 'Forming' stage?
- Open disagreement and frequent heated debates.
- Members exhibiting their 'best behavior' while identifying roles and tasks. (correct)
- Efficient problem-solving and unified decision-making.
- Established trust and consistent high performance.
What is the main focus during the 'Norming' stage of team development?
What is the main focus during the 'Norming' stage of team development?
According to the lecture, what does completing a Team Charter primarily involve?
According to the lecture, what does completing a Team Charter primarily involve?
What does it mean when the lecture emphasizes that Engineering design is not an individual sport?
What does it mean when the lecture emphasizes that Engineering design is not an individual sport?
Which of the following is a crucial aspect of effective communication within a team?
Which of the following is a crucial aspect of effective communication within a team?
How would the lecture describe a team?
How would the lecture describe a team?
According to the lecture, why is it important for team members to understand what matters to their teammates?
According to the lecture, why is it important for team members to understand what matters to their teammates?
When addressing conflict within a team, what strategy is suggested to maintain productivity and team cohesion?
When addressing conflict within a team, what strategy is suggested to maintain productivity and team cohesion?
Which of the following actions contributes most to building trust within a team?
Which of the following actions contributes most to building trust within a team?
What is the primary purpose of having mechanisms in place to address conflict within a team?
What is the primary purpose of having mechanisms in place to address conflict within a team?
According to the lecture, what element contributes to the characteristics of effective teams?
According to the lecture, what element contributes to the characteristics of effective teams?
Which tool can facilitate documentation collaboration?
Which tool can facilitate documentation collaboration?
According to the lecture, which of the following is considered a characteristic of dysfunctional teams?
According to the lecture, which of the following is considered a characteristic of dysfunctional teams?
Which of the following best represents appropriate language adjustments in the face of team setbacks?
Which of the following best represents appropriate language adjustments in the face of team setbacks?
According to Tuckman’s stages of team development, what marks the transition from the ‘Storming’ to the ‘Norming’ stage?
According to Tuckman’s stages of team development, what marks the transition from the ‘Storming’ to the ‘Norming’ stage?
In the context of team accountability, what characteristic is important?
In the context of team accountability, what characteristic is important?
In project Aristotle, Google found what condition vital to effective teamwork?
In project Aristotle, Google found what condition vital to effective teamwork?
According to the lecture, which digital storage is most likely to facilitate collaboration?
According to the lecture, which digital storage is most likely to facilitate collaboration?
What is the first part of developing a team charter?
What is the first part of developing a team charter?
Which is an important factor to consider when setting roles?
Which is an important factor to consider when setting roles?
Which is NOT a characteristic of effective teams?
Which is NOT a characteristic of effective teams?
Which of the following is a good norm to include on a team charter?
Which of the following is a good norm to include on a team charter?
During ‘storming’ teams should be doing what?
During ‘storming’ teams should be doing what?
What happens when there's lack of commitment?
What happens when there's lack of commitment?
Which is the best way to reach an agreement on how to proceed?
Which is the best way to reach an agreement on how to proceed?
What is an advantage of team-building activities?
What is an advantage of team-building activities?
What is crucial for a successful team?
What is crucial for a successful team?
Flashcards
Team in Engineering
Team in Engineering
A group of people coming together to reach consensus towards a common goal of solving a problem in engineering.
Effective Team Characteristics
Effective Team Characteristics
Individual and group accountability, consistency, conflict resolution, external support, effective leadership, and group reflection.
Dysfunctional Team Characteristics
Dysfunctional Team Characteristics
Inattention to results, avoidance of accountability, lack of commitment, fear of conflict, and absence of trust.
Forming Stage Actions
Forming Stage Actions
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Storming Stage Definition
Storming Stage Definition
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Norming Stage Actions
Norming Stage Actions
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Self-Awareness in Forming
Self-Awareness in Forming
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Team Awareness
Team Awareness
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Team Charter Elements
Team Charter Elements
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Conflict In Teams
Conflict In Teams
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Conflict Resolution
Conflict Resolution
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Team Accountability
Team Accountability
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Trust Building Actions
Trust Building Actions
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Good Communication
Good Communication
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Google's Project Aristotle
Google's Project Aristotle
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Communication Technologies
Communication Technologies
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Digital Storage Tools
Digital Storage Tools
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Study Notes
Objective
- After the class, students will be able to describe Tuckman's Stages of Team Development.
- Students will be able to complete their own Team Charter of policies, expectations, and norms.
Engineering Teamwork
- Engineering design needs teamwork
- Teamwork is inevitable in engineering
- An engineering team is a group of people reaching consensus on solving problems
Successful Team Attributes
- Professionalism and understanding are key to successful teams
- Other key attributes for team success include communication, respect, trust, and teamwork.
Expectations from a Team
- Contributions, honesty, and dedication are expected from team members
- Effort, respect and accountability are desirable traits to have in a team mate
Characteristics for Effective Teams
- Individual and group accountability with clear roles will define an effective team
- Effective performance should be consistent
- Effective teams have mechanisms in place to address conflict
- External support and recognition are desired within effective teams
- Effective leadership must be present
- Group processing with reflection and resolution should be encouraged
Characteristics of Dysfunctional Teams
- Characteristics of dysfunctional teams are inattention to results, avoidance of accountability, lack of commitment, fear of conflict, and absence of trust.
Stages of Team Development Based on Tuckman's Stages
- Forming, Storming, and Norming make up stages of team development
- Groups do not start fully formed and functioning
Forming
- Teams meet and members identify the problem
- Team members identify roles
- Teams exhibit "best behaviour" during this stage
- Teams reflect on deadlines, energy cycles, values, priorities, and motivation.
Forming: Team Awareness
- Establish norms (processes, policies, expectations, etc.) in a team.
- This is achieved through better understanding yourself and where you are coming from
Forming: Team Charter
- Identify team tasks to work on this semester to develop target skills
- Set team policies and expectations and provide thoughtful responses to questions
- Address scenarios like conflict, and explain how to reach an agreement on how to proceed as a group
Forming quote
- Success is about helping members be the best versions of themselves
Storming: Conflict
- Conflict is normal during this phase
- Focus on what really matters and separate people from the problem
- Choose words carefully because what is said matters.
- Rephrasing can help communication, such as Problem = Challenge = Opportunity
Storming: Accountability
- Accountability is taking responsibility and ownership and understanding the guidelines, goals, and policies
- Accountability is not blame games, finger-pointing, or punishment
Norming: Building Trust
- Consistency in actions is a key component to building trust
- Trust is built by the accumulation of many tiny actions that are consistently demonstrated
- Ex. punctuality, communication, accountability
- Good leadership and good followership are not events
Tools for Effective Teams
- Good communication, verbally or non-verbally, creates an environment where members feel free to speak and listen attentively
Communication Tools
- Group chats, iMessage, WhatsApp and Discord are all good communication tools
- Google Docs, OneDrive and Microsoft Office are good for documentation
- OneDrive and Microsoft Teams are used for digital storage
Google's Project Aristotle
- Study conducted to evaluate factors that lead to effective teams with 180 teams
- Methods used were double-blind interviews
- Who was on the team did not matter, it was about how the team worked together
- Extroversion of team members did not affect team effectiveness
Google's Project Aristotle - List of Factors
- Psychological safety is an important component of a functional team
- Members should feel safe to take risks and be vulnerable with one another
- Dependability is valued; team members should complete things on time to a high standard
- Structure and clarity is important; clear roles, plans, and goals are all needed
- Work is personally important to members
- The team believes their work matters and creates change
Google's Project Aristotle - Social Skills
- Social intelligence is 5x times more important to team success than average team IQ
- Social skills and safety are important to group members
Proven value of team building
- Team development or building activities are essential for creating an effective team
Summary
- Successful teams build on a foundation of trust who work towards a common goal
- Conflict is normal
- Be consistent, accountable, respectful, and punctual
- Set team norms or expectations early.
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