Engineering Management Fundamentals

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Questions and Answers

Which activity most accurately describes engineering management?

  • Applying technical expertise to independently solve complex engineering problems.
  • Focusing primarily on the theoretical aspects of engineering design and innovation.
  • Specializing in the operation and maintenance of sophisticated engineering equipment.
  • Combining technical knowledge with organizational and coordination skills to manage resources. (correct)

In the context of project management, what fundamentally constitutes 'management'?

  • The exclusive focus on minimizing costs regardless of project outcomes.
  • The independent operation of departments to maximize specialization.
  • The achievement of goals through the strategic alignment and integration of resources. (correct)
  • The rigid enforcement of rules and regulations to maintain operational consistency.

What is the core essence of project management?

  • Implementing changes effectively. (correct)
  • Maintaining the status quo within an organization.
  • Ensuring all projects adhere to traditional methods.
  • Overseeing routine operational tasks.

Which of the following is NOT a primary function expected of a manager?

<p>Executing specialized technical tasks independently. (D)</p> Signup and view all the answers

What does 'organization' refer to within a management context?

<p>A structured relationship among functions or individuals to perform tasks. (B)</p> Signup and view all the answers

Considering both PERT and CPM, which statement best describes their role within project planning?

<p>PERT and CPM are project planning techniques. (A)</p> Signup and view all the answers

In the context of Total Quality Management (TQM), what is the primary focus?

<p>Achieving customer satisfaction through continuous improvement. (A)</p> Signup and view all the answers

What foundational aspect does Engineering Economy primarily introduce to engineering management?

<p>Principles for making financially sound engineering decisions. (D)</p> Signup and view all the answers

Which of the following best describes Ramon Ang's impact on San Miguel Corporation?

<p>He led the transformation of San Miguel from a beer company to a diversified conglomerate with investments in various sectors. (D)</p> Signup and view all the answers

What distinguishes Henry Lim Bon Liong's contribution to Philippine agriculture?

<p>He pioneered hybrid rice technology with SL Agritech Corp. (D)</p> Signup and view all the answers

Frances Chua holds leadership positions in several organizations, demonstrating her influence in which sector?

<p>Business and commerce (D)</p> Signup and view all the answers

How did Lucio Tan overcome challenges in his pursuit of education?

<p>He studied chemical engineering at FEU as a working student, attending night and Sunday classes. (D)</p> Signup and view all the answers

David Consunji's DMCI is involved in a range of industries. Which of the following is NOT listed as one of them?

<p>Telecommunications (A)</p> Signup and view all the answers

Diosdado Banatao's expertise primarily lies in what field?

<p>Electrical Engineering and Computer Science (D)</p> Signup and view all the answers

Which award did Velasco receive in 1977, highlighting his achievements in management?

<p>Management Man of the Year Award (B)</p> Signup and view all the answers

What is a common academic background shared by Henry Lim Bon Liong and Frances Chua?

<p>Engineering from the University of the Philippines (D)</p> Signup and view all the answers

Based on the 2013 Hay Group report, what percentage of top 20 companies encouraged employees to circumvent the standard hierarchy for innovative ideas?

<p>90% (D)</p> Signup and view all the answers

Which of these characteristics was observed in all of the top-performing companies identified in the 2013 Hay Group leadership study?

<p>Employees are allowed to behave like leaders. (D)</p> Signup and view all the answers

According to the provided data, which company experienced the largest drop in ranking on the list of top companies for leadership between 2012 and 2013?

<p>Toyota (C)</p> Signup and view all the answers

Which of the following companies was a new entrant to the Hay Group's list of top 20 companies for leadership in 2013?

<p>Intel (A)</p> Signup and view all the answers

Which of the following Philippine engineering companies specializes in the design, sales, installation, and maintenance of escalators and elevators?

<p>International Elevator and Equipment Inc. (C)</p> Signup and view all the answers

A construction company is seeking a firm to handle the engineering, procurement, and construction of a new industrial plant. Based on the information, which Philippine company is best suited for this project?

<p>JGC Philippines Inc. (B)</p> Signup and view all the answers

An infrastructure project requires expertise in bridge construction, environmental solutions, and renovation services. Which Philippine engineering company should be contracted?

<p>Sumitomo Mitsui Construction Co., Ltd. (D)</p> Signup and view all the answers

Which of the following services is NOT listed as a specialty of Meralco Industrial Engineering Services Corporation?

<p>Escalator Design (A)</p> Signup and view all the answers

An engineer is tasked with optimizing the layout of a manufacturing plant to improve efficiency and reduce bottlenecks. Which engineering role is MOST directly aligned with this objective?

<p>Industrial Engineer (B)</p> Signup and view all the answers

An engineering team is developing a new smartphone. Which skill set, technical or managerial, is MOST crucial for the project manager overseeing the entire development process?

<p>A balanced mix of technical and managerial skills to understand challenges and coordinate the team. (C)</p> Signup and view all the answers

A company anticipates fluctuating demand for its product. What type of planning should it employ to balance production capacity with these demand variations?

<p>Aggregate planning, adjusting production, inventory, and workforce levels. (D)</p> Signup and view all the answers

Which aspect is LEAST likely to be addressed during the aggregate planning process in a manufacturing company?

<p>Deciding on the specific daily schedule for each machine on the assembly line (C)</p> Signup and view all the answers

Which of the listed options is NOT typically involved in the planning process within an engineering organization?

<p>Isolating research and development from routine operations. (A)</p> Signup and view all the answers

An engineer uses historical sales data from the past five years to predict demand for a product in the next quarter. Which forecasting method are they employing?

<p>Time-series analysis (D)</p> Signup and view all the answers

A company wants to gauge customer interest in a new product before investing heavily in its development. Which forecasting technique would be MOST appropriate in this early stage?

<p>Qualitative techniques (A)</p> Signup and view all the answers

A panel of experts is consulted to forecast the potential market share of a new technology. Each expert provides an initial estimate, then receives feedback and provides a revised estimate. This process repeats until a consensus is reached. Which forecasting tool is being used?

<p>Delphi method (B)</p> Signup and view all the answers

In a line and staff organization, how do staff departments primarily contribute to the overall function of the business?

<p>By providing specialized support and advisory services to line departments, enhancing transparency. (C)</p> Signup and view all the answers

What fundamentally differentiates administration from management within an organization?

<p>Administration is concerned with establishing overall policies and objectives, while management directs activities to achieve these goals. (A)</p> Signup and view all the answers

As one moves further down the organizational hierarchy, what is the general shift in responsibility observed?

<p>A shift from policy determination to policy or task execution. (B)</p> Signup and view all the answers

Which of the following is NOT considered one of the basic elements in leadership?

<p>Strategy (A)</p> Signup and view all the answers

A project manager excels in risk assessment and mitigation, particularly in complex engineering projects. Which leadership quality does this best exemplify?

<p>Judgment (D)</p> Signup and view all the answers

Which of the following best describes the 'maintenance' function of a leader?

<p>Supporting and influencing team member behavior to foster a positive work environment. (C)</p> Signup and view all the answers

In the context of a manager as a leader, especially in globally operating engineering firms, what is a critical capability they must possess to effectively lead?

<p>The ability to manage networking and cooperation among organizations with diverse cultures, values, and languages. (D)</p> Signup and view all the answers

According to the Hay Group, which of the following companies is recognized among the top 20 for leadership?

<p>Siemens (D)</p> Signup and view all the answers

Bayani Fernando's background MOST directly demonstrates which principle of effective leadership?

<p>A leader should possess diverse experience and a proven track record of accomplishment. (B)</p> Signup and view all the answers

Which of the following actions by a manager would MOST effectively foster motivation among workers, aligning with the principles outlined?

<p>Providing regular opportunities for professional development and skill enhancement. (B)</p> Signup and view all the answers

A company is facing a persistent issue with project delays. According to the principles of 'controlling', what should be the FIRST step a manager takes to address this problem?

<p>Re-evaluate and potentially adjust the performance standards for project timelines. (D)</p> Signup and view all the answers

Which reward strategy is most likely to encourage innovative problem-solving within a team?

<p>Rewarding calculated attempts to find new solutions, even if they don't always succeed. (C)</p> Signup and view all the answers

A manager consistently takes credit for their team's accomplishments while deflecting blame for failures. Which 'sign of poor leadership' does this best exemplify?

<p>Avoiding Responsibility (A)</p> Signup and view all the answers

A senior employee is known for being territorial with their knowledge, making it difficult for junior colleagues to learn and grow. Which reward strategy would MOST directly address this issue?

<p>Reward working together instead of working against (C)</p> Signup and view all the answers

A company values efficiency above all else. How can the company reward strategies to avoid potential pitfalls from this value?

<p>Reward quality work instead of fast work (D)</p> Signup and view all the answers

How can a manager improve team performance by 'evaluating performance' more effectively as part of the controlling activities?

<p>Providing constructive feedback that acknowledges both strengths and areas for improvement. (C)</p> Signup and view all the answers

Flashcards

Engineering Management

Combines technical knowledge with organization of resources.

Management

Attaining objectives through integration of resources.

Project Management

Management of change, focusing on project execution.

Manager

A person who plans, organizes, leads, and controls resources.

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Organization

Relationship between functions and people in a project.

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Quizzes

Short assessments to test understanding of material.

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Total Quality Management (TQM)

An approach to improve quality across all processes.

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ISO

International standards ensuring quality and safety.

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Engineer

A professional who designs and constructs machines and systems using scientific methods.

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Areas of Expertise

Different functions where engineers work, including research, design, and consulting.

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Chief Engineer

An engineer overseeing a team in a specific project or department.

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Technical Skills

Skills that involve hands-on work and specific task execution.

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Managerial Skills

Skills that involve managing people and resources in an organization.

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Aggregate Planning

The process of planning production and workforce to meet demand while minimizing costs.

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Forecasting

Estimating future conditions based on data and trends to predict demands.

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Qualitative Techniques

Forecasting methods based on opinions and surveys.

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Line and Staff Organization

A hybrid structure combining line departments and specialized staff for support.

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Administration vs Management

Administration sets policies; management executes them.

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Leadership Qualities

Key traits for effective leadership: technical skills, people skills, judgment, and character.

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Main Leader Functions

Tasks that leaders perform: achieving goals and maintaining group dynamics.

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Role of Manager as Leader

Managers need to network and adapt to diverse cultures and challenges.

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Basic Elements in Leading

The three critical components of leadership: leader, follower, situation.

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Critical Resource in Business

People are the most important asset driving performance in an organization.

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Task vs Maintenance in Leadership

Task focuses on completing jobs; maintenance ensures team support and morale.

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Top Leadership Companies 2012

Proctor & Gamble ranks highest for leadership among top companies.

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Common Leadership Characteristics

Top companies allow flexibility and innovative project approaches.

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Design Roles

Roles in top companies are designed to be flexible for projects.

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Leadership Pipeline Management

Best companies continuously develop qualified leadership candidates.

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Top Engineering Companies - Philippines

Includes Sumitomo Mitsui and Sta.Elena, focusing on construction.

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JGC Philippines Inc.

An engineering firm involved in procurement and construction.

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Engineers Who Became Tycoons

Prominent engineers turned successful business leaders in the Philippines.

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Innovative Project Management

Allowing unprofitable projects for innovative solutions is key.

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Diosdado “Dado” Banatao

High-tech entrepreneur, innovator in Silicon Valley, electrical engineering graduate from Mapua and Stanford.

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Lucio C. Tan

Chemical engineering student turned billionaire, known for his work and night classes at FEU.

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David Consunji

UP civil engineering graduate ranked fifth richest in the Philippines, involved in construction and real estate.

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Frances Chua

Industrial engineering graduate, President of the Philippine Chamber of Commerce & Industry.

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Ramon Ang

Mechanical engineering graduate, self-made billionaire and President of San Miguel, transformed the company.

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Henry Lim Bon Liong

Mechanical engineering graduate, leader in paper products and hybrid rice technology pioneer.

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Philippine National Oil Company (PNOC)

First national oil company in the Philippines, showcasing energy management.

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Forbes Ranking

A yearly ranking of billionaires, important for gauging wealth and influence.

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Bayani Fernando

Former chairman of MMDA and Marikina mayor, known for engineering and construction achievements.

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Signs of Poor Leadership

Indicators like unfairness, avoiding responsibility, and lack of patience.

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True Leader Traits

Characteristics of effective leaders including decisiveness, persistence, and integrity.

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Leading Function Activities

Key managerial functions include selecting, communicating, developing, motivating, and decision-making.

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Motivation Factors

Elements that enhance worker motivation include satisfaction, involvement, information, and praise.

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Reward Strategies

Encouragement tactics such as rewarding quality work over fast work and loyalty over turnover.

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Controlling in Management

The process of assessing and regulating ongoing work and results achieved.

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Controlling Activities

Activities involve setting standards, measuring performance, evaluating results, and making corrections.

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Study Notes

Course Information

  • Course title: Engineering Management
  • Course code: ENS192
  • Units: 3
  • Schedule: M, T, H
  • Time: 9:00 - 10:30 and 10:30 - 12:00

Reference Textbooks

  • Kutz, M. (2015). Mechanical Engineers Handbook - Manufacturing and Management. (4th Edition). John Wiley & Sons, Inc.
  • Oberlender, G. D. (2000). Project Management for Engineering and Construction. (2nd Edition). Mc-Graw Hill Companies, Inc.
  • Moder, J. J., & Philips, C. R. (1970). Project Management with CPM and PERT. (2nd Edition). Van Nostrand Reinhold Company.
  • Kreith, F., & Goswami, D. Y. (2005). CRC Handbook of Mechanical Engineering. (2nd Edition). CRC Press LLC.
  • Spriegel, W. (5th Edition). Industrial Management.
  • Arreola, M. (3rd Edition) and Sta. Maria, H. (2nd Edition). Engineering Economy.

Course Requirements

  • Attendance/Class Participation
  • Quizzes
  • Assignments
  • Reports
  • Major Exams

Grading System

  • Attendance/Class Participation: 5%
  • Quizzes: 15%
  • Assignments/Reports: 35%
  • Major Exams: 45%
  • Total: 100%
  • Passing Mark: 60%

Major Topics

  • Introduction to Engineering Management
  • Organization Strategy
  • Defining a Project
  • Estimating Project Cost and Duration
  • Project Planning (PERT, CPM)
  • Logistic Scheduling
  • Evaluating Project Progress
  • Total Quality Management (TQM)
  • Productivity & Quality Programs (ISO, QC, 5S)
  • Engineering Economy
  • Other Relevant Topics

Engineering Management

  • Refers to combining technical knowledge and organizational skills/coordination of resources (labor, materials, machinery, and money).
  • Attainment of objectives and goals through integration of material and human resources.
  • Management of change (e.g., relocating a factory, new product development, training).

Manager Responsibilities

  • Planning
  • Leading
  • Organizing
  • Controlling

Organization

  • Structural relationship of functions and people in discharging their responsibilities.

Engineer Expertise

  • Designing, constructing machines, equipment, and structures.
  • Using scientific and experimental methods.
  • Expertise in areas such as Research, Design and Development, Testing, Manufacturing, Construction.
  • Expertise in various roles within sectors like Sales, Consulting, Teaching, Government, and Management.
  • Examples of specific functions, Chief Engineer, Design Engineer, Industrial Engineer, Material Engineer, Product Engineer, and Quality Control Engineer.
  • Engineering Skills: Managerial - managing and leading teams; Technical - working on assigned tasks.

Assignment 1

  • Question 1: Assigning tasks to team members on a new project.
  • Question 2: Managing multiple contracting service engagements.
  • Question 3: Handling negative feedback from a key client after a week's vacation.

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