Podcast
Questions and Answers
In today's rapidly evolving work environment, what is the significance of management skills for employees, regardless of their position in the organization?
In today's rapidly evolving work environment, what is the significance of management skills for employees, regardless of their position in the organization?
- Management skills are irrelevant for front-line employees serving customers.
- Management skills are primarily useful for delegating responsibilities.
- Management skills enable effective handling of information and relationships, impacting success. (correct)
- Management skills are only important for those in managerial roles.
Which of the following is NOT considered one of the four primary functions of management?
Which of the following is NOT considered one of the four primary functions of management?
- Organizing
- Leading
- Budgeting (correct)
- Planning
An engineer is tasked with optimizing the layout of a manufacturing plant to improve production efficiency. Which function of the engineer does this BEST describe?
An engineer is tasked with optimizing the layout of a manufacturing plant to improve production efficiency. Which function of the engineer does this BEST describe?
- Consulting
- Design and development (correct)
- Research
- Testing
In an organization with a high degree of engineering jobs, what is the potential career trajectory for an engineer, assuming they acquire adequate management skills?
In an organization with a high degree of engineering jobs, what is the potential career trajectory for an engineer, assuming they acquire adequate management skills?
What is the core idea behind the concept of engineering management?
What is the core idea behind the concept of engineering management?
What type of system accurately describes all organizations?
What type of system accurately describes all organizations?
A plant manager is responsible for overseeing several work units and coordinating with top management to implement organizational strategies. What level of manager does this describe?
A plant manager is responsible for overseeing several work units and coordinating with top management to implement organizational strategies. What level of manager does this describe?
Which managerial skill becomes increasingly important as one ascends to higher levels of management in an organization?
Which managerial skill becomes increasingly important as one ascends to higher levels of management in an organization?
An employee is aware that their manager is falsifying expense reports for personal gain. They choose to remain silent, fearing potential repercussions. Which of the following concepts is MOST relevant to this scenario?
An employee is aware that their manager is falsifying expense reports for personal gain. They choose to remain silent, fearing potential repercussions. Which of the following concepts is MOST relevant to this scenario?
What is the primary role of corporate governance in ensuring responsible organizational conduct?
What is the primary role of corporate governance in ensuring responsible organizational conduct?
Flashcards
Management
Management
Working with others to achieve organizational goals effectively and efficiently in a changing environment.
Engineering Management
Engineering Management
Combines technical expertise with the ability to organize resources.
Four Functions of Management
Four Functions of Management
Planning, organizing, leading and controlling
Managers
Managers
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Levels of mangers
Levels of mangers
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Technical Skills
Technical Skills
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Human Skills
Human Skills
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Conceptual Skills
Conceptual Skills
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Ethics
Ethics
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Ethical Dilemma
Ethical Dilemma
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Study Notes
- Management has become a significant part of everyone's job duties, from front-line employees to executives.
- Increased competitive pressures, rapid decision-making needs, delegated responsibilities, and information availability have created a need for everyone to develop management skills.
- Employees now manage information and relationships with customers, peers, subordinates, and managers.
- An employee's success depends on how well they manage these relationships and information.
- The four functions of management include planning, organizing, leading, and controlling.
Engineer vs Manager
- Engineers build, test, and oversee production, focusing on technology and technical skills.
- Engineers also concentrate on tasks.
- Managers develop plans for technical goals, focusing on people and team skills.
- Managers also consider the value and stakeholders' interests.
Functions of the Engineer
- Research involves learning about nature and codifying knowledge.
- Design and development turns product concepts into finished items, with a focus also on manufacturability and value engineering.
- Testing assesses the workability of new products or parts.
- Manufacturing involves direct management of production personnel and product responsibility.
- Construction engineers oversee construction personnel and ensure quality.
- Sales engineers assist customers with technical expertise.
- Consulting engineers offer services to individuals or organizations.
- Government engineers regulate and monitor public and private institutions.
- Teaching engineers instruct engineering courses.
- Management engineers manage groups performing specific tasks.
Engineering in Various Types of Organizations
- Organizations vary in the degree of engineering jobs performed, which influences an engineer's career path.
- Level One organizations have minimal engineering jobs, limiting opportunities for engineers to rise to general management positions.
- Level Two organizations have a moderate degree of engineering jobs, allowing engineers to head engineering divisions and develop management skills.
- Level Three organizations have a high degree of engineering jobs, providing the greatest opportunity for engineers to become president or general manager with adequate management skills.
Engineering Management Explained
- Engineering management combines technical knowledge with organizational and coordination skills.
- The main responsibility is leading a group to produce a specific output.
- As an engineer manager moves up the ladder, management tasks increase.
- Knowledge of management functions is important for engineers in management roles.
Organizations
- An organization is a collection of people working together to achieve a common purpose.
- Organizations are open systems that interact with their environments to obtain resources and transform putputs.
- Organizations create value by producing goods and services.
- Businesses earn a profit by selling products for more than the costs of making it.
- Nonprofit organizations add wealth to society by providing public services that are more valuable than their cost.
- Organizations perform better when they treat people as valuable strategic assets.
Levels of Managers
- Managers support, supervise, and activate work efforts in organizations.
- Top managers guide the performance of the whole organization, set objectives, plan, and make decisions.
- Top manager's examples are CEOs, Presidents, and Vice Presidents.
- Middle managers oversee large departments or divisions, working with top managers and coordinating with peers.
- Middle manager examples are clinic directors, deans, plant managers, and regional sales managers.
- First-line managers supervise nonmanagerial workers and report to middle managers.
- First-line managers examples are department heads, team leaders, and supervisors.
Management Defined
- Management is the process of working with and through others to achieve organizational objectives in a changing environment.
- The effective and efficient use of limited resources is central to this proces with:
- Working with others
- Achieving objectives
- Balancing effectiveness and efficiency
- Making the most of limitied resources -Coping with a changing environment
The Management Process and Managerial Functions
- The "bottom line" in management is to help an organization achieve high performance by utilizing resources.
- Management includes: planning, organizing, leading, and controlling.
- Planning involves formulating future courses of action and setting objectives.
- Organizing includes structural considerations such as command chain, division of labor, and assignment of responsibility.
- Leading involves inspiring others.
- Controlling involves comparing desired results with actual results and taking corrective action.
- Deviations from plans should be considered when forming new plans.
Managerial Skills and Competencies
- A skill is the ability to translate knowledge into action.
- Three categories of skills are: technical, human, and conceptual.
- Technical skills are the ability to perform specific tasks.
- Human and interpersonal skills involve working well with others.
- Conceptual and analytical skills involve critical thinking and problem-solving.
Ethics and Social Responsibility
- Ethics is defined as the moral code of principles that sets standards of good or bad, or right or wrong, in one's conduct.
- Ethics guides people in making moral choices.
- Ethical behavior aligns with "good" and "right" in the context of moral code.
- An ethical dilemma is a situation that requires a choice regarding a course of action that may be considered unethical.
- Common ethical dilemmas include:
- Discrimination
- Sexual harassment
- Conflicts of interest
- Product safety
- Use of organizational resources
Maintaining High Ethical Standards
- Archie Carroll distinguishes between immoral, amoral, and moral managers.
- The immoral manager behaves unethically for personal gain.
- The amoral manager disregards the ethics of a decision unintentionally.
- The moral manager considers ethical behavior as a personal goal.
- Ethics training and codes of ethical conduct can assist the process of instilling ethical behavior in an organization.
- Ethics training consists of structured programs to help participants understand ethics in the decision making process.
- Whistleblowers expose improprieties to ensure ethical standards and protect against misdeeds.
Social Responsibility
- Corporate Social Responsibility (CSR) refers to the obligation to serve both its own and society's interests.
- Stewardship refers managers who act in ways that protect the interests of society.
- Corporate governance is the oversight of management decisions by boards of directors.
- Managers must accept personal responsibility for doing things ethically.
- Personal responsibility is fulfilling tasks and functions in an ethical and socially responsible manner.
- Ethics self-governance. describes this process.
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