Engaging End-Users and Clients in System Development
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Questions and Answers

Which stakeholders should be involved in the process of developing a new system?

  • Only the client
  • Neither the end-users nor the client
  • Only the end-users
  • Both the end-users and the client (correct)
  • What is the consequence if the end-user is not satisfied with the final product?

  • Reduced productivity
  • Some features which are added may be unnecessary
  • The client's problem will remain unsolved (correct)
  • There might be issues in navigation and user-interface
  • What are some potential issues that may arise if the software is not designed according to the users' intended design?

  • Low adoption rates
  • Increased training costs
  • Software incompatibility
  • All of the above (correct)
  • What are some potential consequences if the creator does not involve the client in the creation of the software?

    <p>Client dissatisfaction</p> Signup and view all the answers

    What may happen if some features that are added to the software are unnecessary?

    <p>All of the above</p> Signup and view all the answers

    Study Notes

    Stakeholders in System Development

    • End-users, who will ultimately use the system, should be involved in the development process to ensure their needs are met.
    • Clients, who commission the software, should be involved in the creation process to ensure the final product meets their expectations.

    Consequences of User Dissatisfaction

    • If the end-user is not satisfied with the final product, they may not use the system, leading to a failed project.
    • Dissatisfaction can lead to a loss of productivity, as users may struggle to use the system or find alternative solutions.

    Importance of User-Centered Design

    • If the software is not designed according to the users' intended design, it may lead to user frustration, errors, and decreased productivity.
    • A system that does not meet user needs can result in a failed project, wasting resources and time.

    Involving Clients in Software Creation

    • If the creator does not involve the client in the creation of the software, the final product may not meet the client's expectations, leading to disputes and potential project failure.
    • Client involvement ensures that the software meets their requirements, reducing the risk of project failure.

    Unnecessary Features

    • If some features that are added to the software are unnecessary, they can clutter the system, making it difficult for users to find the functionality they need.
    • Unnecessary features can increase the complexity of the system, making it harder to maintain, update, and support.

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    Description

    "Understanding the Importance of Involving End-Users and Clients in System Development" - Test your knowledge on the significance of engaging both end-users and clients in the process of creating a new system. Explore the impact of user satisfaction and client requirements on the success of a project.

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