ENG 3A – Lesson 1: What is Communication?

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12 Questions

Communication is guided by ______ and context.

culture

Culture is defined as a full range of learned human behavioral patterns which includes knowledge, belief, art, law, morals, customs, capabilities, and habits acquired by man as a member of the ______.

society

Everyone communicates differently because Communication is learned rather than ______.

innate

VERBAL COMMUNICATION comes in two forms: ORAL COMMUNICATION and WRITTEN COMMUNICATION. Oral communication includes face-to-face interaction, speaking to someone on the phone, participating in meetings, delivering speeches in programs, giving lectures or discussions. Written communication uses symbols that are hand-written or printed with an electronic device (ex; letters, texting, emails, books).

NON-VERBAL COMMUNICATION is a form of communication which refers to the sending of messages to another person using methods or means other than the spoken language. Basically, it is communication without the use of ______.

words

SENDER is a person, group, or organization who initiates the communication. The sender may also be called the source, encoder, speaker, writer, or communicator. The sender is initially responsible for the success of the message. Her/his experiences, attitudes, knowledge, skills, perceptions, and culture influence the ______.

message

Communication is derived from the Latin words con (with), munus (a business), communis (common), communico (to confer or relate with one another.) – the process of accomplishing a goal, 'with a business to confer or relate with one another'. Communication is a transactional process using symbols to create a shared ______.

meaning

Four critical components comprise this definition: 1. Process 2. Transaction 3. Symbols 4. ______.

Meaning

Communication is integrated in all parts of our lives. Communication is valued in the real world and it is integrated in all episodes of our lives. Our lives consist of four domains: A. ACADEMICS - Communication skills are tied to academic success. B. PROFESSIONAL - Desired communication skills vary from one career to another. C. ______ - Having a vocabulary to name the communication phenomena in our lives increases our ability to alter consciously our communication. D. CIVIC - There is a connection between communication and a person’s civic engagement.

Personal

Communication meets needs. Communication helps us achieve certain physical and instrumental needs, and feeds into our identities and relationships. a. Physical needs – affects ______.

well-being

Communication meets needs. Communication helps us achieve certain physical and instrumental needs, and feeds into our identities and relationships. b. Instrumental needs – helps us achieve long-term and short-term ______.

goals

Communication meets needs. Communication helps us achieve certain physical and instrumental needs, and feeds into our identities and relationships. c. Relational needs – maintains social bonds and ______.

interpersonal relationships

Study Notes

Definition of Communication

  • Communication is derived from the Latin words "con" (with), "munus" (a business), "communis" (common), and "communico" (to confer or relate with one another).
  • It is a transactional process using symbols to create a shared meaning, comprising four critical components: process, transaction, symbols, and meaning.

Elements of Communication

  • Sender: a person, group, or organization who initiates the communication, responsible for the success of the message.
  • Message: an element transmitted in communication, consisting of the idea, opinion, information, feeling, or attitude of the sender.

Types of Communication

  • Verbal Communication: a form of transmitting messages using word symbols, including:
    • Oral Communication: face-to-face interaction, speaking on the phone, participating in meetings, delivering speeches, and giving lectures.
    • Written Communication: uses symbols that are hand-written or printed with an electronic device, such as letters, texting, emails, and books.
  • Non-Verbal Communication: a form of communication that refers to sending messages without using spoken language, including:
    • Non-Verbal Cues: intentional and unintentional, categorized into two types:
      • Produced by the body
      • Produced by the broad setting, such as time, space, and silence.

Aspects of Communication

  • Integrated in all parts of our lives: communication is valued in the real world and is integrated in all episodes of our lives.
  • Meets needs: communication helps us achieve certain physical and instrumental needs, and feeds into our identities and relationships.
    • Physical needs: affects well-being
    • Instrumental needs: helps us achieve long-term and short-term goals
    • Relational needs: maintains social bonds and interpersonal relationships

Culture and Context

  • Culture is defined as a full range of learned human behavioral patterns, including knowledge, belief, art, law, morals, customs, capabilities, and habits acquired by man as a member of society.
  • Communication is guided by culture and context.

Explore the fundamental aspects of communication in this lesson, including its definition, components, and significance in achieving shared meaning. Learn about the transactional process and the use of symbols in communication.

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