Questions and Answers
You should inform online medical control when patients refuse care.
True
Falsifying information on the PCR may result in suspension and/or revocation of your certification or license.
True
When completing a PCR, you should include your opinions about the mechanism of injury and which injuries are most severe.
False
Evaluation and continuous quality improvement are factors in writing a PCR.
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________ radios operate between 300 MHz and 3,000 MHz.
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What should you do if a patient refuses treatment or transport?
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As you radio the hospital to give a report on your patient, what should you do?
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After you submit the electronic PCR for a call, you realize that you accidentally documented the wrong vital signs. What should you do?
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What is therapeutic communication?
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Radio hardware containing a transmitter and receiver that are located in a fixed place is known as what?
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When a person considers his or her own cultural values as more important when interacting with people of a different culture, what is this referred to?
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Encouraging this patient to provide more information about his injury is an example of which therapeutic communication technique?
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Which of the following is included in the narrative section in a PCR?
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If you discover an error as you are writing your PCR, what should you do?
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Study Notes
Patient Care and Documentation
- Informing online medical control is essential when patients refuse care to ensure appropriate legal and medical protocols are followed.
- Falsifying information on a Patient Care Report (PCR) may result in suspension or loss of certification/licenses; integrity is crucial in documentation.
- PCRs should be limited to fact-based findings only; personal opinions regarding injuries or mechanisms should not be documented.
Quality Improvement
- Evaluation and continuous quality improvement are integral aspects of PCR writing, emphasizing the need for accurate and effective documentation.
Communication Technology
- UHF (Ultra High Frequency) radios operate within the 300 MHz to 3,000 MHz range; VHF operates between 30 and 300 MHz.
- Base stations refer to fixed radio hardware that includes both a transmitter and receiver.
Patient Interaction Protocol
- In instances where a patient refuses treatment, contacting medical control is the recommended protocol to ensure proper handling of the situation.
- When providing patient reports to hospitals, maintain an objective and impartial tone while sharing details; avoid using code words that could obscure patient identity.
Corrections in Documentation
- If an error in vital signs is discovered post-submission of an electronic PCR, follow agency protocols for making amendments rather than leaving inaccuracies uncorrected.
- Corrections in traditional PCRs should be made by drawing a horizontal line through the mistake, initialing it, and writing the correct information beside it.
Therapeutic Communication
- Therapeutic communication comprises verbal and nonverbal techniques that facilitate patient expression and build positive relationships.
- Encouraging patients to share more about their injuries is an example of the facilitation technique in therapeutic communication.
Cultural Awareness
- Ethnocentrism occurs when an individual places their cultural values above those of another culture during interactions, highlighting the need for cultural competence in patient care.
Narrative Documentation
- Important elements included in the narrative section of a PCR consist of refusals of care, which capture critical decisions made by patients regarding their treatment.
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Description
Test your knowledge on communications and documentation in EMS. This quiz covers important concepts such as informing medical control and the consequences of falsifying patient care records. Ideal for EMS students and professionals.
