Employment Opportunities in Tourism

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Questions and Answers

What is the primary responsibility of a flight attendant?

The primary responsibility of a flight attendant is to ensure that the passengers are comfortable.

What is the role of the ticket agents in an airline?

The agents answer questions on flight schedules and seat availability and make reservations.

What does a flight dispatcher do in an airline?

The flight dispatcher gives permission for aircraft of specific airlines to take off. For example, PAL's flight dispatcher oversees all PAL carries at a given airport.

What do operations and station ramp agents do?

The responsibilities of operations and station ramp agents are the supervision and loading of baggage and cargo. Signup and view all the answers

What is the role of a sales manager in an airline?

Sales managers and district sales managers oversee ticket and reservations offices, supervise sales representatives, and promote traffic on their airlines. Signup and view all the answers

What does an airline lounge receptionist do?

The airline lounge receptionist admits members and guests to the airline lounge; serves beverages and snacks; opens the door to the lounge in response to the sound of a buzzer; verifies membership cards; admits and seats members and guests; answers questions regarding scheduled flights and terminal facilities; and verifies passenger reservations. Signup and view all the answers

What does a flight attendant supervisor do?

The flight attendant supervisor supervises and coordinates activities of flight attendants; assigns duties and areas of work to flight attendants; observes activities of employees to evaluate work flight attendants; observes activities of employees to evaluate work performance and maintains personnel records; explains and demonstrates methods and procedures for performing tasks; prepares evaluation reports on the performance of employees. Signup and view all the answers

What are the duties of a ramp flight attendant?

The ramp flight attendant checks flight attendant's conformity to personal appearance standards and performance of preflight duties during the boarding stage of scheduled airline flights and compiles reports of findings; and inspects appearance and grooming of personnel for conformity to company standards. Signup and view all the answers

What does a crew scheduler do?

The crew scheduler compiles duty rosters of flight crews and maintains records of crew members' flying time; schedules airline flights; prepares flight register which crew members sign to indicate their preference and availability for flights and time they wish to be called before each flight; types names of crew members in the flight schedule in the order of seniority to indicate flights to which crew members are assigned; posts names of extra crew members in the order of seniority on reserve list; and selects replacements when needed. Signup and view all the answers

What is the role of a flight crew time clerk?

The flight crew time clerk compiles flight time records of flight officers for the payroll and crew scheduling departments to ensure accuracy of payroll and legality of flights and posts data such as time in flight, type of aircraft; mileage flown, weight of aircraft, flight time records using posting machines. Signup and view all the answers

What does a flight reservations manager do?

The flight reservations manager directs and coordinates, through subordinate supervisory personnel, flight reservation activities for certified commercial or transport companies; reviews flight reservation reports; and conducts comparative studies with other airline reservations; to develop methods and procedures designed to improve operating efficiency and increase reservations for company flights. Signup and view all the answers

What are the responsibilities of a gate agent?

The gate agent assists passengers and checks flight tickets at entrance gates or stations when boarding or disembarking airplanes of commercial airlines; and examines passengers tickets to ensures that passengers have the correct flights or seats or directs passengers to correct boarding areas, using passenger manifests, seating charts, and flight schedules. Signup and view all the answers

What does a gate services supervisor do?

The gate services supervisor supervises and coordinates activities of workers engaged in admitting departing passengers to the aircraft and assisting passengers to disembark at terminal exists of commercial airlines; reviews flight schedules, and passenger manifests; observes workers to ensure that services to passengers are performed courteously and correctly. Signup and view all the answers

What duties does a ground host or hostess perform?

The ground host or hostess renders personal services to passengers in airline terminals to facilitate movement of passengers through terminals and create goodwill; greets and welcomes passengers to the terminals; answers questions and advises passengers concerning flight schedules and accommodations such as arrival or departure time, location of concourses and gates selection of seats on aircraft; assembles and forwards luggage to departing flights; guides and escorts, foreign-speaking passengers to designated gates for boarding of aircraft. Signup and view all the answers

What are the responsibilities of a passenger service representative?

The passenger service representative renders a variety of personal services to airline passengers requiring other than normal services such as taking care of company officials, distinguished persons, foreign-speaking passengers, invalids, and unaccompanied children; greets and escorts distinguished persons to lounges or waiting areas; transport special passengers between lobby and boarding areas, using electric carts; gives aid to sick or injured passengers and obtains medical assistance; assists elderly persons and unaccompanied children in claiming personal belongings and baggage; prepares baby food for mothers with infants. Signup and view all the answers

What is the role of a reservation agent?

The main duty of a Reservation Agent is to assist customers with planning and booking reservations. Signup and view all the answers

What are the responsibilities of a senior reservation agent?

Supervises and coordinates activities of workers engaged in reserving seat space for passengers on scheduled airline flights: Assigns workers to tasks in accordance with abilities and personnel requirements. Signup and view all the answers

What duties does a ticketing clerk perform?

Waits on ticket office customers; assigns seats and sells event tickets. Answers telephone calls, provides information on events, assists patrons with information, and takes ticket orders. Signup and view all the answers

What are the responsibilities of an aircraft log clerk?

Keeps records of usage and time intervals between inspection and maintenance of designated airplane parts: Compiles data from flight schedules and computes and posts amount of time airplanes and individual parts are in use daily, using calculating machine. Signup and view all the answers

What are the duties of an airport attendant?

Flight Attendants are generally responsible for ensuring passengers' safety and comfort at all times. Signup and view all the answers

What does a flight information expediter do?

Determines flight times of airplanes and transmits information to flight operations and Air Traffic Command centers: Evaluates data, such as weather conditions, flight plans, ramp delays, and enroute stopovers, to determine arrival and departure times for each flight, using aids, such as weather charts, slide rule. Signup and view all the answers

What are some of the essential responsibilities of an airport manager?

Maintain the safety and security of the airport. Review and revise airport safety and security plans. Develop and implement employee safety policies and practices. Signup and view all the answers

What are the responsibilities of a station manager?

Assist, manage and develop station crew team members to ensure a differentiated and quality customer service experience for passengers. Signup and view all the answers

What does a chief airport guide do?

Supervise assistant guides who conduct airport tours. Schedule work to the guides who conduct guided tours of the airport. Arrange tours as the per tourist groups' interests. Signup and view all the answers

What does a traffic agent do?

An agent issues summonses to illegally parked vehicles, directs traffic at intersections, testifies at administrative hearing offices and in court, prepares required reports, and may be called upon to operate a motor vehicle. Signup and view all the answers

What is the role of a travel agency?

Is a legally appointed agent, representing the principal in a certain geographic area. Signup and view all the answers

What is the role of a travel information center supervisor?

Supervises and coordinates activities of workers engaged in greeting and welcoming motorists at State Highway Information Center: Signup and view all the answers

What is the role of a tour operator?

Are responsible for organizing and preparing holiday tours. Signup and view all the answers

What are the duties of a tourist information assistant?

Your day-to-day duties might include: answering customer queries in person, by phone and email. Signup and view all the answers

What does a tour guide do?

Tour guides accompany groups of visitors to tourist attractions Signup and view all the answers

What are some of the duties of a hotel or motel manager?

Hotel/motel managers may do or oversee some or all of the following tasks: hire Signup and view all the answers

What are the responsibilities of a lodging facilities manager?

Inspect guest rooms, public areas, and grounds for cleanliness and appearance. Signup and view all the answers

What are the duties of a hotel clerk?

The desk clerk is in charge of checking in the customer and providing them with directions to their room, as well as information about the available amenities offered at the hotel. Signup and view all the answers

What is the role of a cruise line director?

A cruise director is a high-ranking or senior officer of a cruise ship with responsibility for all onboard hospitality, entertainment and social events, who acts as the public face of the company. Signup and view all the answers

What are the duties of a documentation supervisor?

Documentation Supervisor supervises, prioritizes and coordinates the daily activities of a documentation staff within the department. Signup and view all the answers

What are the responsibilities of a chief steward or stewardess?

Supervises and coordinates activities of pantry, storeroom, and non-cooking kitchen workers as well as purchases, kitchen supplies, and equipment. Signup and view all the answers

What is the role of a social director?

A social director or social media director is a multi-faceted position that is in charge of developing content for the social media of a company. Signup and view all the answers

What are the responsibilities of a booking supervisor?

Supervises and coordinates activities of workers engaged in booking shipments of cargo on ships and keeping booking control records to ensure maximum utilization of cargo spaces: Signup and view all the answers

What are the responsibilities of a motor coach operator?

Drive large vehicles, such as buses and motor coaches, usually to transport people from one place to another for field trips Signup and view all the answers

What does a bus dispatcher do?

Establishes and coordinates the assignment, scheduling and routing of all transportation vehicles; maintain a variety of department records; perform a wide variety of specialized and analytical duties related with the safe and efficient operation of a comprehensive school bus. Signup and view all the answers

What are the duties of a bus attendant?

Their duties may vary depending on the employer but generally include directing passengers on and off a bus, supervising conduct while a bus is in motion Signup and view all the answers

What are the duties of a dispatcher clerk?

Coordinate the movement of cargo and passengers in a transportation company. Signup and view all the answers

What services does a social rental agent provide?

Rent, buy, or sell property for clients. Signup and view all the answers

What is the main duty of a reservation agent?

The main duty of a Reservation Agent is to assist customers with planning and booking reservations. Signup and view all the answers

What are the responsibilities of a car rental sales representative?

The Rental Sales Agent is responsible for greeting customers, processing rentals and selling optional services, answering telephone calls, and responding to customer questions. Signup and view all the answers

What does an automobile rental clerk do?

Rents automobiles to customers: Signup and view all the answers

Flashcards

Employment Opportunities in Tourism

The various job roles available in the tourism and hospitality industry, encompassing sectors like accommodations, food service, transportation, and travel agencies.

Airline Jobs

Job roles within the airline industry, including ground and flight-based positions.