Podcast
Questions and Answers
What is the primary concern of the Fire Department regarding employee's personal problems?
What is the primary concern of the Fire Department regarding employee's personal problems?
- Employee's job security and advancement opportunities
- Employee's overall well-being
- Employee's family members' well-being
- Employee's job performance (correct)
What happens to an employee's job security or advancement opportunities when they use the EWP?
What happens to an employee's job security or advancement opportunities when they use the EWP?
- They are automatically revoked
- They are put on hold until the employee completes the program
- They are not jeopardized simply as a result of using the program (correct)
- They are guaranteed and protected
What is required from an employee prior to the release of any personal information shared in the EWP process?
What is required from an employee prior to the release of any personal information shared in the EWP process?
- Supervisor's approval
- Written authorization (correct)
- Verbal authorization
- Parental consent
What happens when an Officer initiates action with an employee and recommends the services of the EWP?
What happens when an Officer initiates action with an employee and recommends the services of the EWP?
Who is responsible for bringing their job performance up to acceptable levels when using the EWP?
Who is responsible for bringing their job performance up to acceptable levels when using the EWP?
When is the Employee Wellness Program typically utilized?
When is the Employee Wellness Program typically utilized?
What may be included in the assistance provided by the EWP?
What may be included in the assistance provided by the EWP?
What protects the confidentiality of personal information shared in the EWP process?
What protects the confidentiality of personal information shared in the EWP process?
Which of the following is NOT a key indication for referral to the EWP?
Which of the following is NOT a key indication for referral to the EWP?
What is an early sign of anxiety and stress?
What is an early sign of anxiety and stress?
What type of referral is encouraged by the Department for employees who suspect they may have a problem?
What type of referral is encouraged by the Department for employees who suspect they may have a problem?
What happens when an officer becomes aware that an employee is experiencing a personal problem?
What happens when an officer becomes aware that an employee is experiencing a personal problem?
What is a dangerous sign of suppressed anger?
What is a dangerous sign of suppressed anger?
What is an example of impulsive behavior?
What is an example of impulsive behavior?
Where can employees seek help through the EWP?
Where can employees seek help through the EWP?
What is a key component of a successful EWP?
What is a key component of a successful EWP?
What is the purpose of making a formal referral to the EWP?
What is the purpose of making a formal referral to the EWP?
What is the employee's responsibility in regards to job performance after being referred to the EWP?
What is the employee's responsibility in regards to job performance after being referred to the EWP?
Who should be notified whenever an employee is referred to the EWP?
Who should be notified whenever an employee is referred to the EWP?
What factors are considered when referring an employee to other service providers?
What factors are considered when referring an employee to other service providers?
Who is responsible for payment of fees not covered under their health insurance program when referred to other service providers?
Who is responsible for payment of fees not covered under their health insurance program when referred to other service providers?
What is the purpose of providing information to the employee about the EWP referral?
What is the purpose of providing information to the employee about the EWP referral?
Under what circumstances can the use of the EWP be mandatory?
Under what circumstances can the use of the EWP be mandatory?
What happens to the information regarding an employee's attendance and cooperation with the EWP?
What happens to the information regarding an employee's attendance and cooperation with the EWP?
Which of these is NOT a stated goal of the Employee Wellness Program?
Which of these is NOT a stated goal of the Employee Wellness Program?
According to the document, who is ultimately responsible for paying for additional counseling appointments beyond the initial two?
According to the document, who is ultimately responsible for paying for additional counseling appointments beyond the initial two?
What is the primary purpose of the Employee Wellness Program as stated in the document?
What is the primary purpose of the Employee Wellness Program as stated in the document?
Who is responsible for overseeing the Employee Wellness Program?
Who is responsible for overseeing the Employee Wellness Program?
What does the document suggest about the confidentiality of the Employee Wellness Program?
What does the document suggest about the confidentiality of the Employee Wellness Program?
What is the document's primary target audience?
What is the document's primary target audience?
What is the effective date of the document?
What is the effective date of the document?
What is the document's primary purpose?
What is the document's primary purpose?
Based on the provided content, what is the primary purpose of the Employee Wellness Program (EWP)?
Based on the provided content, what is the primary purpose of the Employee Wellness Program (EWP)?
What can be inferred about the nature of the EWP from the document provided?
What can be inferred about the nature of the EWP from the document provided?
Which of the following statements accurately reflects the document's approach to employee wellness?
Which of the following statements accurately reflects the document's approach to employee wellness?
How does the document address the confidentiality of information shared within the EWP?
How does the document address the confidentiality of information shared within the EWP?
What does the document suggest is the primary responsibility of the employee when utilizing the EWP?
What does the document suggest is the primary responsibility of the employee when utilizing the EWP?
What is the primary takeaway regarding the external resources mentioned in the document?
What is the primary takeaway regarding the external resources mentioned in the document?
Study Notes
Employee Wellness Program (EWP)
- The Village of Hoffman Estates has initiated the EWP to:
- Retain valued employees
- Motivate employees to seek help with life management problems
- Restore productivity through early identification and resolution of personal problems
- The EWP provides:
- Assessment
- Short-term counseling
- Referral and follow-up services to assist employees in resolving personal problems that may impact their personal lives and job performance
Purpose and Confidentiality
- The program is voluntary and confidential
- Employees can seek assistance without fear of jeopardizing their job security or advancement opportunities
- All personal information shared in the EWP process remains confidential and is protected under the Illinois Confidentiality Act
- Employees must provide written authorization prior to the release of any information
Key Indications for Referral to EWP
- Isolation from colleagues
- Loss of confidence in abilities
- Sleep deprivation
- Anger issues
- Impulsive behavior
- Suicidal thoughts
Procedure
- Professional assistance can be provided through self-referral or officer/department referral
- Self-referral: employees can seek help voluntarily by contacting the EWP directly
- Officer/department referral: officers can refer employees to the EWP through formal and informal referrals
- Formal referral: officers can make a referral to the EWP when they note a decline in job performance and believe a personal problem may be the cause
Resources
- Firefighter Behavioral Health Alliance (847-485-8953, www.ffbha.org)
- Counseling Services for Firefighters (847-209-8208, www.csff.info)
- National Suicide Hotline (800-273-TALK, www.suicidepreventionlifeline.org)
- Safe Call Now (206-459-3020, www.safecallnow.org)
Exceptions and References
- No exceptions or references mentioned
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Description
Test your knowledge of the Employee Wellness Program (EWP) initiated by the Village of Hoffman Estates to retain employees, motivate them to seek help, and restore productivity.