Employee Motivation at Tesco
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Questions and Answers

What is one factor that can enhance employee motivation within an organization?

  • Limiting employee feedback
  • Restricting communication
  • Investing in training and development (correct)
  • Reducing job satisfaction
  • Employee motivation is likely to decrease when an organization asks for their opinions and provides time for creativity.

    False

    What survey does Tesco conduct to gather feedback from its staff?

    Viewpoint

    Higher employee motivation is correlated with __________ in staff training and development.

    <p>investment</p> Signup and view all the answers

    What is a potential consequence of not providing opportunities for employees to think creatively?

    <p>Limited employee motivation</p> Signup and view all the answers

    Tesco's staff satisfaction survey helps to ensure the right motivational factors are provided to employees.

    <p>True</p> Signup and view all the answers

    How does employee development impact job satisfaction according to the content?

    <p>It enhances job satisfaction.</p> Signup and view all the answers

    The __________ of employees often increases with greater involvement in training programs.

    <p>motivation</p> Signup and view all the answers

    Match the following motivational factors with their descriptions:

    <p>Investment in training = Enhances knowledge and skills Employee feedback = Encourages creativity and innovation Job satisfaction = Increases employee retention Motivational surveys = Gathers employee opinions</p> Signup and view all the answers

    Which of the following options is a method Tesco uses for employee recognition?

    <p>360 degree feedback</p> Signup and view all the answers

    Tesco's motivational strategies include promoting individual competition over teamwork.

    <p>False</p> Signup and view all the answers

    What program does Tesco offer to help staff reach higher management levels?

    <p>Options fast-track management programme</p> Signup and view all the answers

    Tesco emphasizes respect for others and praise for hard work to boost __________ needs.

    <p>self-esteem</p> Signup and view all the answers

    Match the following motivational factors with their descriptions:

    <p>Career Development = Opportunity for promotion and personal growth Teamwork = Enhancing collaboration among employees Security = Formal contracts and pension schemes Recognition = Appraisal systems that celebrate achievements</p> Signup and view all the answers

    What type of feedback method is included in Tesco's appraisal system?

    <p>360 degree feedback</p> Signup and view all the answers

    Tesco provides limited support for health and safety in the workplace.

    <p>False</p> Signup and view all the answers

    What does the 'Steering Wheel' assess in Tesco?

    <p>Individual and group work</p> Signup and view all the answers

    Employees at Tesco have the option to join a __________ to foster a sense of belonging.

    <p>union</p> Signup and view all the answers

    Which motivation theory suggests that humans are driven by five essential needs?

    <p>Maslow's Hierarchy of Needs</p> Signup and view all the answers

    Tesco offers only job-specific training for its employees.

    <p>False</p> Signup and view all the answers

    What is one method that Tesco uses to motivate its employees?

    <p>Value Awards</p> Signup and view all the answers

    The two-way relationship between managers and employees helps improve the business for _______.

    <p>customers</p> Signup and view all the answers

    How does Tesco primarily provide feedback to its employees?

    <p>1-to-1 discussions and appraisals</p> Signup and view all the answers

    Match the following motivational factors with their descriptions:

    <p>Job Training = Skills development and job competency Value Awards = Recognition among peers Leadership Training = Preparing employees for management roles Self-Assessment = Encouraging personal responsibility for growth</p> Signup and view all the answers

    Name one benefit of motivating employees through ongoing training.

    <p>Personal development or improvement in performance</p> Signup and view all the answers

    Study Notes

    Motivation at Tesco

    • Tesco uses a variety of methods to motivate its employees, including 1-to-1 discussions, company intranets, newsletters, appraisals, team meetings, and employee recognition awards.
    • The company also uses a variety of training and development opportunities to motivate its employees.

    Maslow's Hierarchy of Needs

    • Maslow's theory suggests that human beings are motivated by five essential needs: self-actualization, esteem, social, security, and physiological needs.
    • Tesco addresses all of these needs through its policies and practices.

    Tesco's Approach to Motivation

    • Tesco offers personal development plans, recognition of skills and talents, opportunities for promotion and career progression, and options for fast-track management.
    • The company also emphasizes self-respect, respect for others, and praise for hard work.
    • Tesco promotes team and group working at various levels, provides a home-from-home working environment, and offers security through formal contracts, pension and sickness schemes, and union membership.
    • Tesco provides employee benefits such as lifestyle breaks, career breaks, and a pension scheme.

    Employee Satisfaction at Tesco

    • Tesco conducts an annual employee satisfaction survey called Viewpoint, which provides valuable insights into employee experiences and allows the company to identify areas for improvement.
    • The survey includes questions about employee motivation and engagement.

    The Mayo Effect

    • The Mayo effect refers to the idea that employees are more motivated when they are asked for their opinions and encouraged to participate in decision-making.
    • Tesco has recognized the importance of the Mayo effect and implements it through various initiatives and programs.

    360-Degree Feedback at Tesco

    • Tesco uses 360-degree feedback, a system where employees receive evaluations from their peers, superiors, and subordinates.
    • This system is designed to provide a holistic view of an individual’s behavior, strengths, and weaknesses.
    • Tesco emphasizes the importance of using this feedback to improve individual and team performance.

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    Description

    This quiz explores Tesco's unique approach to employee motivation through methods such as Maslow's Hierarchy of Needs and various training opportunities. It highlights how Tesco fosters a supportive work environment while addressing essential human needs for motivation and engagement.

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