Employee Guidelines and Customer Service Etiquette Quiz

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PromisedWaterfall6504
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5 Questions

According to the employee guidelines, what should an employee do if there is a line of customers and one pay station is not being used?

Direct traffic to the second pay station

What is the required dress code for employees on site?

EL Car Wash shirt with black shorts or pants

What is the 10 Foot Rule?

Smile and acknowledge a customer within 10 feet

When are employees allowed to use their cell phones?

They are not allowed to use their cell phones at pay stations

What is the importance of teamwork according to the guidelines?

To keep an eye on teammates and help out

Test your knowledge of basic employee guidelines in this quiz. Learn about important rules such as prioritizing safety, handing out brochures to non-members, acknowledging customers within 10 feet, and more. Improve your understanding of workplace etiquette and customer service skills.

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