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Questions and Answers
According to the employee guidelines, what should an employee do if there is a line of customers and one pay station is not being used?
According to the employee guidelines, what should an employee do if there is a line of customers and one pay station is not being used?
- Direct traffic to the second pay station (correct)
- Wait for the line to move
- Ignore the situation
- Take a break
What is the required dress code for employees on site?
What is the required dress code for employees on site?
- EL Car Wash shirt with black shorts or pants (correct)
- No specific dress code
- EL Car Wash shirt with any color shorts or pants
- Any shirt with black shorts or pants
What is the 10 Foot Rule?
What is the 10 Foot Rule?
- Keep a 10-foot distance from customers
- Only serve customers within 10 feet
- Ignore customers within 10 feet
- Smile and acknowledge a customer within 10 feet (correct)
When are employees allowed to use their cell phones?
When are employees allowed to use their cell phones?
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What is the importance of teamwork according to the guidelines?
What is the importance of teamwork according to the guidelines?
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