Emotional Intelligence Skills Quiz
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Questions and Answers

It combines a set of skills including nonverbal communication engaged listening the capacity to recognize and understand own emotions and communication with other people

Effective Communication

Communication should include everything that the receiver needs to hear for him/her to respond, react, or evaluate properly.

Completeness

Not necessarily keeping the message short, but making it direct or straight to the point.

Conciseness

Taking into account relevant information about his/her receiver such as mood, background, race, preference, education, status, and needs, etc.

<p>Consideration</p> Signup and view all the answers

Effective communication happens when the message is concrete and supported by facts, figures, and real-life examples and situations.

<p>Concrete beds</p> Signup and view all the answers

The speaker shows courtesy in communication by respecting the culture, values, and beliefs of his /her receivers.

<p>Courtesy</p> Signup and view all the answers

This implies the use of simple and specific words to express ideas.

<p>Clearness</p> Signup and view all the answers

Correctness in grammar eliminates negative impact on the audience and increases the credibility and effectiveness of the message.

<p>Correctness</p> Signup and view all the answers

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