16 Questions
What should TFS personnel do when responding to a known violent situation?
Find the safest route to the location and establish a base with police
What should the TFS Incident Commander do if an incident becomes violent?
Retreat crews to a safe location and request police assistance
When should TFS personnel request police assistance?
In situations involving fights, violent crimes, or drug-related situations
What should be recorded by the Communications Centre in the incident record?
Requests for police assistance and details of the circumstances
When should Code 1 be used?
When police are required immediately at the scene of an event
What should TFS personnel do when an incident becomes violent?
Retreat to a safe location and advise the TFS Communication Centre
What is the role of the TFS Incident Commander?
To liaise with police and establish a safe area for staging
What should Company Officers consider requesting for Persons in Crisis incidents?
The Mobile Crisis Intervention Team (MCIT)
What is the acknowledgement from the Communications Centre when a 'Code 1' is received?
Code 1, Roger
Who is dispatched to the emergency scene when a 'Code 1' is received?
District Chief
What happens if the location of the crew is not clear when a 'Code 1' is received?
The Communications Centre will attempt to contact the apparatus driver to determine the location
What is the purpose of 'Code 2'?
To relay information from the Communications Centre to the Incident Commander when discretion is required due to a scene safety issue
What should the radio user do if the Communications Centre requests identification after receiving a 'Code 1'?
Depress the emergency button to retransmit the ID
Who should be notified to monitor the radio channel when a 'Code 1' is received?
Platoon Chief
What should the TFS Incident Commander do if there are injuries to TFS personnel due to a violent incident?
Notify the TFS Communications Centre Officer
What is the purpose of the emergency button in the context of a 'Code 1'?
To retransmit the ID to the Communications Centre
Study Notes
Apparatus Response to Known Violent Incidents
- Consider the location for setting up base and the safest route to that location.
- Determine whether sirens and emergency lights should be turned off when approaching the call.
- Confirm the response of Toronto Police and Toronto Paramedic Services if unknown.
Incidents That Become Violent After Arrival
- Retreat crews to a safe location if the incident becomes violent or the threat of violence becomes imminent.
- Advise the TFS Communication Centre of the situation.
- Establish a safe area for staging.
- Request Police assistance and provide details of the circumstances.
- Await Police arrival at the scene and liaise with them.
Requesting Police Assistance
- All requests for Police assistance must be accompanied by a reason.
- Examples of situations where Police assistance may be requested include:
- Fights
- Violent crimes
- Drug-related situations
- Family disturbances
- Person in Crisis (PIC)
- People interfering with fire department operations
Emergency Assistance for Firefighters (Code 1 & Code 2)
- Code 1 indicates that Police are required immediately at the scene of an event because the safety of firefighters is in jeopardy.
- Code 1 is transmitted to the Communications Centre without normal radio identification.
- The Communications Centre will acknowledge with "Code 1, Roger" and immediately call Police to request their attendance.
- If the location of the crew is not clear, the Communications Centre will attempt to contact the apparatus driver to determine the location.
- A District Chief will be dispatched to the emergency scene whenever a "Code 1" is received, and the Platoon Chief should be notified to monitor the radio channel.
- Code 2 is used to relay information from the Communications Centre Dispatcher to an Incident Commander or crew at the scene of an incident when discretion is required due to a scene safety issue.
- The Communications Centre will notify the Incident Commander or crew by stating "Code 2" if they receive information related to a safety issue that may potentially involve a violent patient or situation after apparatus arrive on scene.
Safety recommendations for emergency responders at violent scenes, including base setup and communication with police and paramedics.
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