Podcast
Questions and Answers
What major act in 1973 aimed to provide additional federal guidelines and funding for EMS development?
What major act in 1973 aimed to provide additional federal guidelines and funding for EMS development?
- Highway Safety Act of 1966
- Highway Safety Improvement Act
- Emergency Medical Services Systems (EMSS) Act (correct)
- Omnibus Budget Reconciliation Act
What significant technological advancement became available in 1979?
What significant technological advancement became available in 1979?
- Automated External Defibrillators (AEDs) (correct)
- Pediatric Emergency Care systems
- Advanced Life Support systems
- Mobile Intensive Care Units
Which organization patented the Star of Life in 1967?
Which organization patented the Star of Life in 1967?
- Department of Health and Human Services
- National Academy of Sciences
- National Association of EMTs
- American Medical Association (correct)
What was the focus of the EMS for Children program initiated in 1984?
What was the focus of the EMS for Children program initiated in 1984?
Which year did the National Registry of EMTs get established?
Which year did the National Registry of EMTs get established?
Which of the following is NOT a type of EMS configuration?
Which of the following is NOT a type of EMS configuration?
What is the first factor in the American Heart Association Chain of Survival?
What is the first factor in the American Heart Association Chain of Survival?
What act was introduced in the 1990s aimed at trauma care systems?
What act was introduced in the 1990s aimed at trauma care systems?
Which of the following was a focus in the EMS Agenda for the Future published by NHTSA in 1996?
Which of the following was a focus in the EMS Agenda for the Future published by NHTSA in 1996?
What types of transport are commonly used by EMS providers?
What types of transport are commonly used by EMS providers?
Which licensure level indicates the most advanced training in EMS?
Which licensure level indicates the most advanced training in EMS?
Which ambulance type is NOT categorized under EMS requirements?
Which ambulance type is NOT categorized under EMS requirements?
What role does the medical director play in an EMS system?
What role does the medical director play in an EMS system?
Which organization was established in response to the events of September 11, 2001, to coordinate protective activities?
Which organization was established in response to the events of September 11, 2001, to coordinate protective activities?
In which year was the National EMS Scope of Practice Model revised?
In which year was the National EMS Scope of Practice Model revised?
What is a primary function of the Internet for EMS providers?
What is a primary function of the Internet for EMS providers?
What component of the health care system serves as an interface between EMS and the communities it serves?
What component of the health care system serves as an interface between EMS and the communities it serves?
What is one of the 14 core attributes of EMS that involves assessing the performance of EMS systems?
What is one of the 14 core attributes of EMS that involves assessing the performance of EMS systems?
Which of the following is NOT a specialty facility typically organized by EMS systems?
Which of the following is NOT a specialty facility typically organized by EMS systems?
Which of the following is NOT one of the roles assigned to local and state-level agencies in EMS?
Which of the following is NOT one of the roles assigned to local and state-level agencies in EMS?
Which document outlines standards for EMS education and certification?
Which document outlines standards for EMS education and certification?
What advantage does a diesel, unibody ambulance have according to recent trends?
What advantage does a diesel, unibody ambulance have according to recent trends?
What does the on-line medical oversight provide to EMS personnel?
What does the on-line medical oversight provide to EMS personnel?
Which of the following statements is true regarding air transport in EMS?
Which of the following statements is true regarding air transport in EMS?
Which component of the EMS Agenda for the Future promotes the integration of emergency services?
Which component of the EMS Agenda for the Future promotes the integration of emergency services?
Which is a critical requirement for the identification of STEMI in an EMS system?
Which is a critical requirement for the identification of STEMI in an EMS system?
What is the main purpose of the National Incident Management System (NIMS)?
What is the main purpose of the National Incident Management System (NIMS)?
What type of ambulance is typically built on a commercial truck chassis?
What type of ambulance is typically built on a commercial truck chassis?
To which facilities do EMS most commonly transport patients?
To which facilities do EMS most commonly transport patients?
What was established in 1970 that plays a crucial role in the professionalization of emergency medical services?
What was established in 1970 that plays a crucial role in the professionalization of emergency medical services?
Which significant television show raised public awareness about prehospital care in the 1970s?
Which significant television show raised public awareness about prehospital care in the 1970s?
What crucial component was outlined in the Emergency Medical Services Systems Act of 1973?
What crucial component was outlined in the Emergency Medical Services Systems Act of 1973?
Which of the following is NOT one of the 15 components of an EMS system as defined by the 1973 Act?
Which of the following is NOT one of the 15 components of an EMS system as defined by the 1973 Act?
During which decade were helicopter air ambulances first developed?
During which decade were helicopter air ambulances first developed?
What key element did NHTSA identify in 1988 concerning the structure of EMS?
What key element did NHTSA identify in 1988 concerning the structure of EMS?
Which of the following components was emphasized in both the 1973 EMS Systems Act and NHTSA's Ten System Elements?
Which of the following components was emphasized in both the 1973 EMS Systems Act and NHTSA's Ten System Elements?
Which aspect is NOT part of the Ten System Elements created by NHTSA in 1988?
Which aspect is NOT part of the Ten System Elements created by NHTSA in 1988?
What is one characteristic of tiered response EMS systems?
What is one characteristic of tiered response EMS systems?
Which historical figure implemented a prehospital system in 1797?
Which historical figure implemented a prehospital system in 1797?
What major innovation did Claude Beck develop in 1947?
What major innovation did Claude Beck develop in 1947?
What method was demonstrated by Dr. Peter Safar in 1958?
What method was demonstrated by Dr. Peter Safar in 1958?
Which statement about the history of EMS is accurate?
Which statement about the history of EMS is accurate?
What significant event in EMS occurred in 1915?
What significant event in EMS occurred in 1915?
In what year did J. Frank Pantridge convert an ambulance into a mobile coronary care unit?
In what year did J. Frank Pantridge convert an ambulance into a mobile coronary care unit?
What is the significance of mouth-to-mouth ventilation as established by Dr. Peter Safar?
What is the significance of mouth-to-mouth ventilation as established by Dr. Peter Safar?
Flashcards
Accidental Death and Disability: The Neglected Disease of Modern Society
Accidental Death and Disability: The Neglected Disease of Modern Society
A 1966 report by the National Academy of Sciences calling for a comprehensive approach to addressing accidental death and disability in the US.
Emergency Medical Services Program
Emergency Medical Services Program
Established in 1966, a program within the Department of Transportation which aimed to improve emergency medical services across the country by providing funding and resources.
Star of Life
Star of Life
A standardized symbol used to identify emergency medical services, first patented by the American Medical Association in 1967.
911
911
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National Registry of EMTs
National Registry of EMTs
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Tiered EMS Response
Tiered EMS Response
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ALS Response for All Calls
ALS Response for All Calls
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Emergency Triage
Emergency Triage
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Emergency Medical Services (EMS)
Emergency Medical Services (EMS)
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Basic Life Support (BLS)
Basic Life Support (BLS)
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Advanced Life Support (ALS)
Advanced Life Support (ALS)
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Air Medical Transport
Air Medical Transport
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Defibrillation
Defibrillation
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Fire-based EMS
Fire-based EMS
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Third-service EMS
Third-service EMS
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Private EMS
Private EMS
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Hospital-based EMS
Hospital-based EMS
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Volunteer EMS
Volunteer EMS
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Hybrid EMS
Hybrid EMS
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Chain of Survival
Chain of Survival
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Public Service Access Point (PSAP)
Public Service Access Point (PSAP)
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Emergency! (TV show)
Emergency! (TV show)
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Emergency Medical Services Systems Act
Emergency Medical Services Systems Act
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Communications
Communications
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Training
Training
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Transportation
Transportation
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Manpower
Manpower
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Helicopter Air Ambulances (HAA)
Helicopter Air Ambulances (HAA)
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NHTSA Ten System Elements
NHTSA Ten System Elements
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Trauma Care Systems and Development Act
Trauma Care Systems and Development Act
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Emergency Medical Services for Children publication
Emergency Medical Services for Children publication
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Ontario Prehospital Advanced Life Support study
Ontario Prehospital Advanced Life Support study
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EMS Agenda for the Future
EMS Agenda for the Future
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Integration of health services
Integration of health services
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EMS research
EMS research
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Department of Homeland Security
Department of Homeland Security
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National Incident Management System (NIMS)
National Incident Management System (NIMS)
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Fixed-Wing Aircraft
Fixed-Wing Aircraft
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Rotor-Wing Aircraft
Rotor-Wing Aircraft
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Type II Ambulance
Type II Ambulance
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Type I Ambulance
Type I Ambulance
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Type III Ambulance
Type III Ambulance
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Cardiac Center
Cardiac Center
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Stroke Center
Stroke Center
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Study Notes
Paramedic Care: Principles & Practice
- Textbook Title: Bledsoe's Paramedic Care: Principles & Practice
- Edition: Sixth
- Volume: Volume 1
- Chapter: 2 - EMS Systems
- Copyright: © 2023, 2017, 2013 Pearson Education, Inc.
Standard
- Preparatory: (EMS Systems)
Competency
- Integrates comprehensive knowledge of EMS systems, the safety and well-being of the paramedic, and medical-legal/ethical issues, intended to improve the health of EMS personnel, patients, and the community.
Introduction (1 of 7)
- Traditionally, EMS is a comprehensive network of personnel, equipment, and resources to deliver aid and emergency medical care to the community.
- EMS is reimagining itself to better serve patients in multiple ways beyond just a reactive response after an illness or injury.
Introduction (2 of 7)
- Out-of-Hospital Components:
- Community members trained in first aid and CPR
- Communications systems
- EMS providers (including paramedics)
- Fire/rescue; hazardous-materials services
- Law enforcement officers
- Public utilities
- Resource centers
- Divers Alert Network (DAN)
Introduction (3 of 7)
- In-Hospital Components:
- EMS practitioners
- Emergency nurses
- Advanced-practice providers
- Emergency and specialty physicians
- Ancillary services
- Social workers
- Mental health providers
- Rehabilitation services
Introduction (4 of 7)
- Technological Advances and Health Care Access:
- EMS systems and health care are constantly evolving.
- Telemedicine consults
- Health services phone hotlines
- Virtual physician visits via the Internet
- Smartphone apps for emergency announcements
- EMS transmission of vital patient information
Introduction (5 of 7)
- Basic Life Support (BLS) versus Advanced Life Support (ALS):
- Upon emergency identification, the EMS communicator initiates an EMS response.
- Tiered response versus response with paramedic(s) on each unit.
- Terms of ALS and BLS are becoming obsolete.
Introduction (6 of 7)
- Tiered Response:
- BLS ambulances handle lower acuity emergencies.
- ALS ambulances are reserved for more advanced care when needed.
- Other systems send an ALS ambulance to each call.
Introduction (7 of 7)
- History of EMS:
- Emergency medicine traces back to biblical times.
- Records date back 4,000 to 5,000 years.
- Many initial medical documents were written in a "head-to-toe" format.
- Evidence of the regulation of medicine and physicians found in codes of law.
- EMS has evolved.
Table 2-1 An EMS Timeline (1 of 5)
- 1797: Napoleon's chief physician implements a prehospital system.
- 1860s: Civilian ambulance services begin in major cities.
- 1891: Dr. Friedrich Maass documents chest compressions in humans.
- 1915: First-known air medical transport during the retreat of the Serbian army.
- 1920: First volunteer rescue squads organized.
- 1947: Claude Beck develops the first defibrillator and saves a life using it.
- 1958: Dr. Peter Safar demonstrates the efficacy of mouth-to-mouth ventilation.
- 1960: CPR is shown to be efficacious.
Table 2-1 An EMS Timeline (2 of 5)
- 1965: J. Frank Pantridge adapts an ambulance into a mobile coronary care unit.
- 1966: National Academy of Sciences publishes a report on accidental death and disability.
- 1966: Highway Safety Act establishes the Emergency Medical Services Program.
- 1967: Star of Life is patented.
- 1968: AT&T designates 911 as the national emergency number.
- 1970: National Registry of EMTs is founded.
- 1970: Television show Emergency! debuts to introduce prehospital care and raise awareness.
- 1972: Budget allocation to support EMS demonstration programs.
Table 2-1 An EMS Timeline (3 of 5)
- 1973: The Emergency Medical Services Systems Act is passed.
- 1975: The National Association of EMT-s is organized.
- 1979: Automated External Defibrillators (AEDs) become available.
- 1981: Omnibus Budget Reconciliation Act modifies EMS funding.
- 1981: Prehospital trauma life support (PHTLS) and International trauma life support (ITLS) are introduced.
- 1984: The EMS for Children program is introduced.
Table 2-1 An EMS Timeline (4 of 5)
- 1985: National Research Council publishes a study on injury in America.
- 1988: The National Highway Traffic Safety Administration initiates the Statewide EMS Technical Assessment program.
- 1990: Trauma Care Systems and Development Act is passed.
- 1993: A report on Emergency Medical Services for Children is published.
- 1995: Funding for Trauma Care Systems and Development Act is not reauthorized.
Table 2-1 An EMS Timeline (5 of 5)
- 1999: President Clinton signs a bill designating 911 as the national emergency number.
- 2003: The Health Insurance Portability and Accountability Act (HIPAA) is implemented.
- 2006: The National Highway Traffic Safety Administration publishes a report on an agenda for the future of EMS.
History of EMS (1 of 22)
- Early Development: Ancient tablets provide step-by-step instructions for patient care and medication creation.
History of EMS (2 of 22)
- Code of Hammurabi: Governed criminal and civil matters; regulated medical fees and penalties.
- Out-of-Hospital Care: Emphasized treatment followed by transport.
- Dominique-Jean Larrey: Napoleon's chief surgeon; established the first prehospital system using triage and transport.
- Hot air balloons: First use of aircraft for transportation in the Prussian Siege of Paris 1870.
History of EMS (3 of 22)
- Nineteenth Century: Nurse Clara Barton organized triage and transport during the Civil War; first civilian ambulances.
- AMA statements: Dr. Nicholas Senn made a notable statement about the importance of the first dressing in wound care.
###Â History of EMS (4 of 22)
- Twentieth Century: High mortality rate of soldiers during World War I was associated with evacuation time.
- World War II: Development of transport to echelons (levels) of care was also developed.
- Hospitals: Hospitals began placing physician interns on ambulances.
Figure 2-3
- The Roanoke Life Saving Crew was the first reported rescue squad in the United States.
Figure 2-4
- The Hindenburg crash in Lakewood, NJ marked the first reported response to a multiple-casualty incident in the United States.
History of EMS (5 of 22)
- Korean War helicopters for transporting injured to mobile army surgical hospitals.
- Setting the stage: Marked a key stage in developing the trauma system in the United States.
- 1956 - 1960: Introduction of mouth-to-mouth resuscitation and portable defibrillators to help cardiac emergencies.
Figure 2-5
- Medical evacuation helicopters were colloquially called "Dust-off" in Vietnam War.
Figure 2-6
- Freedom House in Pittsburgh recruited unemployed black men and women to train them in EMS work.
History of EMS (6 of 22)
- 1966 Accident Report: Published an influential report on accidental death and disability highlighting the need for improvement in emergency medical services. This report laid the foundation for policy guidelines.
- Developing systems: Development of emergency medical services systems.
- Training: Providing enhanced training to prehospital medical providers.
- Equipment/Ambulances: Upgrading ambulances and equipment to match the rising needs for better patient care.
History of EMS (7 of 22)
- 1970: Establishment of National Registry of Emergency Medical Technicians and TV series Emergency drew public attention to prehospital care.
- 1973: Emergency Medical Services Systems Act was enacted.
History of EMS (8 of 22)
- Specific Component Examples: The EMS system act of 1973 set out 15 critical components for a functioning system. Components included: Manpower; Training; Communications; Transportation; Emergency Facilities, etc.
History of EMS (9 of 22)
- 1970s and Beyond: Act provided components for a better emergency medical system. Further components included critical care units; public safety agencies; consumer participation; access to care; transfer of patient.
History of EMS (10 of 22)
- 1970s and Beyond: Continued expansion on the components included; standardized record keeping; public information and education; system review and evaluation; Disaster management plans; Mutual Aid.
History of EMS (11 of 22)
- 1980s: Introduction of helicopter air ambulances (HAAs).
- 1988 NHTSA: National Highway Traffic Safety Administration outlines ten core elements of a good EMS system: Regulation & Policy, Resource Management, Human Resources & Training, Transportation, Facilities, Communications, Trauma Systems, Public Information & Education, Medical Direction, and Evaluation.
History of EMS (12 of 22)
- 1980s and beyond: Additional components listed for the 1988 NHTSA study include Communication Systems; Trauma Systems; Public Information and education; Medical direction; Evaluation.
History of EMS (13 of 22)
- 1990s: Introduction of Trauma Care Systems and Development Act; publication on Emergency Medical Services for Children to raise awareness for better care for children.
- Funding lost: Act not reauthorized by Congress in funding.
- Ontario study: Ontario Prehospital Advanced Life Support study
History of EMS (14 of 22)
- 1996 NHTSA EMS Agenda: Outlines 14 key attributes of a good EMS system, including: Integration of health services; EMS research; Legislation & regulation; System finance; Human resources; Medical direction; Education systems.
History of EMS (15 of 22)
- 1996 EMS Agenda: further attributes for the EMS system including; Public education; Prevention; Public access; Communication Systems; Clinical care; Information systems; Evaluation.
History of EMS (16 of 22)
- September 11, 2001 (9/11): Homeland Security department was created among other agencies to coordinate protective measures for the country.
- National Incident Management System: (NIMS): Helped the nation prepare for terrorism and other threats.
Figure 2-9
- The September 11, 2001 attacks in New York and Washington changed the face of EMS across the nation, and globally.
History of EMS (17 of 22)
- 2000 EMS Education agenda: The NHTSA published an EMS education agenda for the future, highlighting a systems approach.
- National EMS Core content: National standards for the core content of EMS training programs were developed.
- Scope of Practice Model: A model for the scope of EMS practice.
- Educational standards/Accreditation: National standards and accreditation processes for EMS training programs were improved in these years.
History of EMS (18 of 22)
- 2006 report card: National Academies Institute of Medicine published a report card on the state of emergency medicine focusing on EMS in the U.S.
History of EMS (19 of 22)
- 2006 ACEP Study: American College of Emergency Physicians published a study highlighting the stress on the EMS system and emergency rooms, leading to compromised quality of patient care.
History of EMS (20 of 22)
- Helicopter Air Ambulance: Improved ambulance programs, increased helicopter air ambulance services due to reimbursement improvements.
- 2008 Accident Records: A record number of accidents occurred in 2008.
- 2009 NTSB Hearings: The National Transportation Safety Board (NTSB) held hearings in 2009 that recommended significant changes to the EMS industry, specifically regarding helicopter ambulance safety.
History of EMS (21 of 22)
- 2014 EMS Compass: National Highway Traffic Safety Administration (NHTSA) and National Association of State EMS Officials engaged stakeholders to develop standards based on a shared vision for a new EMS compass.
- Performance Standards: Performance standards for the EMS were released in 2016 and benchmarks developed.
History of EMS (22 of 22)
- 2018 EMS Agenda 2050: Twenty-year update to the original EMS agenda in a document called the EMS Agenda 2050.
- Six core values: The updated 2018 agenda includes six core values: Adaptable and innovative; Sustainable and efficient; Socially equitable; Inherently safe and effective; Integrated and seamless; Reliable and prepared.
Today's EMS Systems (1 of 2)
- Different Types of EMS Configurations:
- Fire-based systems
- Third service
- Private (profit or nonprofit)
- Hospital-based systems
- Volunteer
- Hybrid (combination)
Today's EMS Systems (2 of 2)
- American Heart Association Chain of Survival: Factors Affecting Survival and Recovery of Cardiac Arrest Patients.
- Activation of emergency response
- High-quality CPR
- Defibrillation
- Advanced resuscitation
- Post-cardiac arrest care
- Recovery
Essential Components for Continuum of Care (1 of 23)
- Health Care System Integration:
- Public service access points (PSAPs)
- 911 call centers
- Identifying acute coronary syndrome and ST-segment elevation myocardial infarction (STEMI)
- Primary percutaneous coronary intervention (PPCI)
Essential Components for Continuum of Care (2 of 23)
- Levels of Licensure/Certification:
- Emergency Medical Responder (EMR)
- Emergency Medical Technician (EMT)
- Advanced EMT (AEMT)
- Paramedic
Essential Components for Continuum of Care (3 of 23)
- Local- and State-Level Agencies:
- Administrative oversight agency
- Planning board
- Define who may function within system
- Policies consistent with state requirements
- State EMS agencies: allocate funds; enact legislation
Essential Components for Continuum of Care (4 of 23)
- Medical Oversight:
- Medical director: physician legally responsible for all clinical and patient care aspects of system
- Prehospital care providers are medical director's designated agents.
- Both online and offline medical oversight.
Figure 2-11
- The EMS physician provides on-line guidance to EMS personnel in the field, as needed.
Essential Components for Continuum of Care (5 of 23)
- Public Information and Education:
- Recognizing emergencies
- Ways to access the system
- Providing basic life support assistance
- Educating the public
Figure 2-13
- EMS also has a role in preventing disease and injury.
Essential Components for Continuum of Care (6 of 23)
- Effective Communications:
- Regional EMS system coordination in urgent medical situations
- Citizen access to the system (911)
- Use of a single control center
- Operational and medical communications capability
- Necessary software and hardware requirements for communication.
Essential Components for Continuum of Care (7 of 23)
- Effective Communications:
- Roles of emergency medical dispatchers
- Emergency medical dispatchers assigning appropriate medical care to patients.
- Processes and procedures of EMS dispatch.
Figure 2-15
- The EMS communications center is the heart of modern EMS systems.
Essential Components for Continuum of Care (8 of 23)
- Education and Certification:
- Completing a paramedic program following the most current National EMS Education Standards.
- Three types of learning components: Cognitive , Affective, and Psychomotor.
- Accreditation is required for all paramedic programs.
Essential Components for Continuum of Care (9 of 23)
- Continuing Education:
- Refreshers for recertification and periodic in-service training sessions are mandatory.
- The Continuing Education Coordinating Board for Emergency Medical Services (CECBEMS).
Essential Components for Continuum of Care (10 of 23)
- Licensure, Certification, Registration, and Reciprocity:
- Licensure: occupational regulations
- Certification: recognition for meeting qualifications
- Reciprocity: automatic certification or licensure for comparable certifications from another agency.
Essential Components for Continuum of Care (11 of 23)
- National Registry of EMTs (NREMT):
- A nonprofit entity that develops standards for testing and registration of EMS provider levels.
- Establishes qualifications for registration.
- Establishes national minimum standards of competence for EMS provider qualifications and registration.
Essential Components for Continuum of Care (12 of 23)
- Professional Organizations: A list of key professional organizations in the EMS field.
- National Association of EMTs (NAEMT)
- National Association of Search and Rescue (NASAR)
- National Association of EMS Educators (NAEMSE)
- National Association of EMS Physicians (NAEMSP)
- International Flight Paramedics Association (IFPA)
- National EMS Management Association (NEMSMA)
- National Council of State EMS Training Coordinators
- American Paramedic Association (APA)
Essential Components for Continuum of Care (13 of 23)
- Professional Journals and Magazines: A range of professional publications for the EMS field.
- Academic Emergency Medicine
- American Journal of Emergency Medicine
- Annals of Emergency Medicine
- Emergency Medical Services
- EMS World Magazine
- Journal of Emergency Medical Services
- Journal of Pediatric Emergency Medicine
- Journal of Trauma: Injury, Infection, and Critical Care
- Prehospital Emergency Care
Essential Components for Continuum of Care (14 of 23)
- The Internet: Resources available on the Internet for EMS providers.
- Updated content and news
- Accredited continuing education programs
- International EMS discussions; networking
Essential Components for Continuum of Care (15 of 23)
- Effective Patient Transportation:
- Air transport (fixed-wing or rotor wing)
- Ground transport -- Vehicles meeting local/state requirements. Ambulance Types (I,II, and III).
Figure 2-19
- Transport of patients by ground and air; helicopter transport (1950s)
Figure 2-20
- Fixed-wing aircraft and helicopters have become an important part of patient transport in modern EMS systems.
Figures 2-21, 2-22, 2-23 and Figure 2-25
- Images of ambulances of different types
Figure 2-26
- The diesel, unibody ambulance is becoming more widespread due to cost, fuel economy, and safety.
Essential Components for Continuum of Care (16 of 23)
- Appropriate Receiving Facilities:
- EMS commonly transports patients to Emergency Departments (EDs)
- EMS systems often categorize hospitals to guide patient transfers appropriately.
- Specialty facilities (like cardiac, stroke, trauma, and burn centers) play a crucial role in managing patients with specialized needs.
Figure 2-27
- Specialized trauma centers significantly improved patient care in terms of morbidity and mortality rates.
Essential Components for Continuum of Care (17 of 23)
- Mutual Aid and Mass-Casualty Preparation:
-Ensuring help is available when needed.- Disaster planning for catastrophes
- Incident command processes.
- Establishing mutual aid agreement (MA).
Essential Components for Continuum of Care (18 of 23)
- Quality Assurance and Improvement:
- Quality improvement guidelines
- Leadership (needed) for quality improvement programs.
- Information and analysis in quality assurance systems
- Strategic quality planning and human resource development.
- EMS process management; satisfaction and quality assurance (QA) versus continuous quality improvement (CQI) programs.
Essential Components for Continuum of Care (19 of 23)
- Customer satisfaction, service quality and medical errors:
- Customer satisfaction is connected to service quality
- Medical errors include skill based failures, rule based failures, and knowledge-based failures.
Essential Components for Continuum of Care (20 of 23)
- High-Risk Areas of EMS Practice:
- Hand-offs between EMS responders.
- Issues in communication.
- Medication issues.
- Airway issues
- Dropping patients in transport
- Ambulance crashes.
- Death pronouncements.
Essential Components for Continuum of Care (21 of 23)
- Research:
- Components that are important in justifying the EMS system.
- Importance of outcome studies.
- Role of paramedics in data collection, evaluation, and research interpretation
Essential Components for Continuum of Care (22 of 23)
- Evidence-Based Medicine (EBM):
- Emphasizing the proper use of the latest scientific evidence
- Combining clinical expertise with the best evidence
- EMS personnel are trained in prehospital care using sound clinical judgement.
Essential Components for Continuum of Care (23 of 23)
- System Financing:
- EMS systems can be hospital based, fire or police department based, municipal service, private commercial business, volunteer, or a combination of those.
Summary
- Evolution of EMS over thousands of years
- Innovations learned from military conflicts.
- Dynamic changes to EMS, occurring as health care evolves and realigns.
- Technology playing a more significant role in patient care.
- Solid quality assurance programs and ongoing research in the field.
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